Intensive Courses Driving School レビュー 450

TrustScore 5段階評価の4.5

4.5

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5つ星のうち5の評価

This is a great company who make the whole process of getting your driving licence a breeze. My instructor was Musaffa who is an amazing instructor and is highly knowledgeable. Musaffas calm approach... もっと見る

5つ星のうち5の評価

fantastic service from beginning to end ! we had previously had a terrible experience with an intensive course company . Noel was reassuring and said he would make things run smoothly and work dat... もっと見る

5つ星のうち5の評価

Intensive Courses were easy to deal with and responded to everything quickly and as needed. But what I want to give a true 5 star to is my wonderful instructor Shamsuddin Ahmed. Shams is calm, kind, r... もっと見る

5つ星のうち5の評価

I hadn’t driven since I was 17, I’m now 26, I passed at my first attempt with jay. He really makes the lessons personal for each individual. My sister also passed with him on her first attempt after h... もっと見る

企業情報

  1. 自動車教習所

さまざまな外部ソースから提供された情報

Intensive Courses London's premier driving lessons offering a first class service to all our customers. Intensive Driving Courses & Semi Intensive Courses


連絡先

4.5

優良

TrustScore 5段階評価の4.5

450件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

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5つ星のうち5の評価

As easy as 1, 2, 3!

Easy from start to finish! They sort everything out for you and are very flexible. We started lessons together in a new 2024 Mazda 3 almost daily from 2 weeks before the test and had another 90 minutes the morning before my test to get nice and warmed up. Yousouff was a fantastic, calm instructor who knew the test routes very well and ensured I was ready for test.

Proud to say with the combined efforts we passed with zero minors on the first try on a gorgeous July morning.

Would recommend to anyone who needs to pass and pass quickly! 10/10

2024年7月24日
自発的なレビュー
5つ星のうち5の評価

Passed first time

As a very anxious person I was nervous to start my lessons but Elaine was so calm and patient with me throughout. I was able to be super flexible with my hours around childcare and work, and Elaine put me at ease in every lesson helping me build enough confidence to take my booked practical (I initially wanted to delay!) … and passed first time! Thanks for all your support Elaine and Intensive driving, would highly recommend!

2024年7月19日
自発的なレビュー
5つ星のうち5の評価

First Time Pass

Having taken previous driving lessons but not driven for a couple of years, Ravi quickly got me back up to speed and feeling confortable in the car. I quickly gained confidence and passed my test first time, now feeling confident to drive in London. Thank you Ravi!

2024年6月17日
自発的なレビュー
5つ星のうち5の評価

Steve was an amazing instructor

Steve was an amazing instructor, he made learning to drive stress free and I was extremely comfortable, knowing he was giving me all of the tools I needed to pass my test. I passed first time and although I’m buzzing I’m also gutted we won’t have our sessions together anymore! Couldn’t recommend enough, thank you Steve and Intensive Courses for everything!

2024年6月14日
自発的なレビュー
5つ星のうち5の評価

Intensive Courses Driving School Review

Intensive Courses Driving School were excellent from first phone call of inquiry to the receiving of exam details - always quick to answer any queries and able to explain in detail everything a beginner needs to know. Shams the instructor was fantastic - very calm and full of knowledge ... an excellent experience all around. And I passed first time!

2024年5月22日
自発的なレビュー
5つ星のうち1の評価

Terrible experience

I give 1 star because they did teach me a few things But: I was not well prepared for my test, the instructor was impatient and did not explain himself clearly. He refused to give me extra practice on the area where I needed it such as reverse parking which of course I could not do properly in the test. He refused to sit with me on the test when I asked because it was 'too boring' in his words.
I fail the test and I was not ready for it. They refused to give me extra lessons before the test when I asked for them. The communication with the school was inexistant once I had paid. I did not get value for money and with the competition in London I strongly suggestthat you bring your money somewhere else.

2024年5月8日
自発的なレビュー
Intensive Courses Driving School ロゴ

Intensive Courses Driving School からの回答

Hi Caroline,

Thank you for taking the time to leave your feedback, we really appreciate all feedback.

I am sorry to hear about your experience as we have very high standards.

We have spoken many time at at great length over the last week or so. I can see you booked our 24 hour course and by the time you requested extra lessons outside of your course your instructor was fully booked out with other course booked in and had no spaces left for the extra lessons sadly. I have also spoken with your instructor regarding not sitting in on your driving test day which instructors can choose whether to sit in on a practical driving test or not.

Sadly your issues were only brought to us after the course was completed and at this point it was too late for us to get an alternative instructor in place.

May we wish you the very best going forward. Kind regards, Noel


5つ星のうち5の評価

Passed First Time.

Passed First Time.

I booked a 30hr course though Intensive courses. My dealings with them was very brief. I made my first call to enquire in summer 2023, I was advised to have my Hazard and Theory test and then call back. I did that and in November 2023 I called back and booked. I was told I would be contacted by an Instructor soon. I was contacted the same day by Paresh who was amazing. He booked me the soonest test at my chosen test centre (booked for April 2024) and said he would send me a schedule of all my lessons leading up to the test via email. We arranged a 3 hour a day lesson and a 1 hour lesson just before my test so I could complete everything in a 2 week period.

Paresh was a great instructor. He always made me feel calm and has some great little techniques that help with things like parking to make it easier. I cannot thank Paresh enough for helping me. He is an amazing instructor.

Other than my 2 calls with Intensive courses I never had any contact from them until I got a congratulations email on the day I passed my test. All my contact was with my Instructor Paresh.

The only thing I think could've improved my experience was maybe a call/email just to check in and see how my experience was going or a reminder that the website had extra access that comes with your payment to help with your learning. Unfortunately, my own fault I forgot about this as I was so focused on my lessons I never used the website. I think you just forget as the test dates are quite a long wait at the moment, so from booking to my first lesson it was almost 6 months.

2024年4月9日
自発的なレビュー
5つ星のうち5の評価

Very good instructor Yousouff

Very easy to book the test, I was able to get lesson and test booked in within a couple of weeks thanks to the team at intensive courses. Yousouff my instructor was great really good lessons leading up to the test easy to digest getting through the essentials of my driving allowing me to understand everything for the test which I passed!

2024年4月30日
自発的なレビュー
5つ星のうち1の評価

Strongly do NOT recommend- very unpleasant experience

Having booked them after speaking with Noel who seemed both professional and a decent person, I was nothing but messed around by Intensive driving courses.
They’re documentation once you have paid a deposit states don’t leave lessons late up until your test. You then attempt to book these, however the instructor will then not book you in when you ask, will also request to cancel your lessons last minute, and only book lessons in right before your test, or change locations to suit them. Not once taking you on the route where your test would be.

I appreciate each instructor has their own style having had to go to another school entirely, but this teacher not only didn’t take me to the correct areas, but also had a car which was not functioning correctly. Making it almost impossible in that car to learn to use the clutch. I then requested to change to an automatic, based on the urgency at which I needed the licence and had been forced to have to move my existing test as not enough lessons could be completed.
I was given contact details to another driver. Who was simply rude, and it was clear that there was no way that I could work with that person.
Having been assured by the original instructor that they would refund the unused lessons which had been paid at a premium of 50% more than the hourly rate charged, and despite not requesting any of those funds back, they refused to pay these funds. I more than once asked them to honour what they had stated, but they chose to insist on returning only the cost of the £62 not the additional £270 paid.
Having booked an 18 hour course with them and then paying the instructor for additional 6 hours lessons I didn’t even do 12 hours with them. I didn’t ask for any of the 18 hours back, which of course they didn’t refund. The driving instructor stated they would categorically return the money for the extra 6 hours. I was also told by Noel that he would sort this out. However unsurprisingly they claim I took these lessons. I did not! I took 12 hours with them and paid for 24! 6 of which were charged at a premium.
I can on say that anyone looking to obtain their licence quickly and with a company that is honest and transparent, this company unfortunately is not. Having to organise getting a license is a stressful process and this company not only added to it, but will charge you a very high price to do so.
I’m sorry to have to write this, but this was honestly my experience of the company and would not want someone else to experience this when trying to achieve something for their life.
It is a shame that Noel has the instructors he does working for him, and if he chooses to use them, then he needs to accept that he will have to provide far better customer service as all this experience has been is stressful and a huge waste of money.

2024年3月25日
自発的なレビュー
Intensive Courses Driving School ロゴ

Intensive Courses Driving School からの回答

Hi Faith,
Thank you for your review. I can see that you booked the 18hr course which you had completed with your instructor, you also booked in and paid for an extra 6 hours with your instructor which were also completed, you cancelled 6 hrs out of your 18hr course at the last minute, not leaving your instructor enough time to find another pupil to put in your place, as stated on every email we send out and also on our terms and conditionsl, you need to give your instructor 48hrs notice to cancel a lesson otherwise you will be charged.

You called us asking us if we could find a last minute automatic instructor as you decided to change from manual to automatic, sadly the autoamtic instructor that we did find for you was not suitable for you in that short notice.

As you requested we have left the driving test in place for you and you were also refunded back your full deposit of the 18hrs so you were not out of pocket.

May we wish you every success for your upcoming driving test.
Kind regards, Noel

5つ星のうち5の評価

Just do it!

Surprising what a google search can do. I was a bit skeptical at first but with a bit of research I ended up giving intensive courses a go. Best thing I’ve done, from booking in, to my first lessons; seamlessly smooth operation.

I went for the 18 hour course instead of 14 hour, following Noel’s advice, better safe than sorry ay. My instructor, George - What a man!
Easy going, attentive to my needs and well articulated. Couldn’t have asked for a better instructor. I passed first time at Barking. Words are not enough to describe how thankful I am. Highly recommend George if you’re in East London.

2024年4月5日
自発的なレビュー

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