Didn't wait long to have the survey done and then relatively quick to email the comprehensive L2 report. Good allround experience, even better if a bit cheaper, it's another cost on the moving cost!
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レビュアーのコメントを見てみましょう
slightly slow on the survey booking but more down to vendor holidays than the surveyor, asked if the report could be expedited due to loss of a week or so, it was done within 24 hours, much appreciat... もっと見る
企業が回答しました
Very efficient service. Got booked in quickly and a date set for my level 2 survey. The quote was a good price and the survey was done quickly which I had requested. Very good communication throughou... もっと見る
企業が回答しました
I obviously never met who did the survey, but they seem to have done a very thorough job of the report. I was very pleased with what was checked as I only had a level 2 survey. I would recommend.
企業情報
当該企業による記述
IQS Chartered Surveyors is an independent, RICS-regulated surveying practice based in Manchester, with over 35 surveyors providing local expertise nationwide. Established over 28 years ago and family-run. We specialise in Level 2 and Level 3 Home Surveys, Market Valuations, Drone Surveys and Snagging Surveys, helping buyers and property owners make informed decisions. We believe understanding your property should be straightforward. Our reports provide clear, practical advice on its condition, highlighting defects, potential risks and areas requiring further investigation. From your initial enquiry to discussing your survey findings, our dedicated support team and experienced surveyors are here to guide you through the process with professional service and clear communication..
連絡先
158-162 Bury New Road, M45 6AD, Manchester, 英国
- 01617679862
- info@iqs.co.uk
- iqs.co.uk
4.6
優良
178件のレビュー
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ネガティブなレビューの 28％に回答しています
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I booked for a Level 2 survey to because I am investing in a new home
I booked for a Level 2 survey to be conducted. It was arranged in a timely manner and conducted on the day and time as stated. I received my report on time and in an easy to understand format. The explanation of the results was easy to follow and at the beginning of each section, there was an indicator to show what the survey had found. Within the section was an explanation of what the indicator meant. I would highly recommend this company when looking to have a survey conducted.
2025年9月9日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your detailed and thoughtful review. We're pleased to hear that the Level 2 survey met your expectations and that you found the report both timely and easy to understand. Providing clear, well-structured information is something we really focus on, so it’s great to know that stood out.
Survey missed basic issues
We did a Level 3 homebuyers survey from IQS via GOTOGroup for £800.
Overall the survey looked comprehensive, but it failed to highlight basic issues with the property we are now paying dearly for since we moved in 1 month ago.
It told us the fuse board needed replacing, said it would cost £500. It didn't flag that the wiring of the whole kitchen was illegal, costing thousands to rewire & plaster and meaning building insurance was void until sorted, thus delaying move-in.
Didn't flag that the boiler was so ancient that hot water didn't work. Needing immediate replacement for £3k.
Didnt flag that the water pipe from the shower was broken and routed directly onto the lean-to roof.
It described the lean-to roof as "fair", but didn't flag that it leaks in multiple places. We've put buckets down for now, but far from ideal.
Expected better as we paid for the highest tier survey possible for peace of mind.
2025年5月19日
自発的なレビュー
IQS Chartered Surveyors からの回答
Dear Samuel,
We are sorry to hear that you have encountered several issues since moving into the property. We understand how frustrating this must be, and we take all client concerns seriously.
However, we would like to clarify the scope of a Level 3 survey as outlined in the RICS Home Survey Standard and our own Terms of Engagement, which were provided prior to the survey.
1. Electrical and Gas Installations
As clearly stated in the report and the RICS guidance, our surveys do not include a test or inspection of electrical or gas installations. We are not qualified electricians or gas engineers and as such can't comment in detail on the condition or compliance of these systems. Where concerns are suspected, we advise clients to commission further specialist inspections.
In your report, we noted that the fuse board appeared dated and recommended replacement — we also included an estimated cost for budgeting purposes only. However, we did not and could not confirm the legal status of wiring throughout the property without a specialist inspection, which falls outside our scope of services.
2. Boiler and Heating Systems
Similarly, we are unable to test the operation or internal condition of boilers or heating systems. We assess visible condition only. If the boiler was aged but appeared to be functional at the time of inspection, this may not have triggered a specific warning unless visual signs of failure were present.
Again, we recommend a Gas Safe engineer inspection if any concern is raised or the boiler appears older.
3. Plumbing Issues
Regarding the broken shower pipe discharging onto the roof — if this was not visible or accessible at the time of inspection, it would not have been possible to report on it. Our inspections are non-invasive, and we cannot dismantle fixtures or fittings.
4. Lean-To Roof
We assessed the lean-to roof as being in ‘fair’ condition based on what was visible at the time. If there has been a significant change in weather since the inspection or deterioration occurred after, this may explain the new leaks. Again, we cannot see through materials or predict hidden issues without further investigation.
We hope this provides further clarity to the building survey report we issued which complies completely with the RICS Home Standard
Brilliant Surveyors
Brilliant Surveyors!
They combined speed, professionalism, and genuine customer care at a level that is sadly rare these days. It was an absolute pleasure dealing with this company.
Fast to act and definitely the cheapest I found.
2025年9月11日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for your kind words. We’re happy to hear you appreciated our speed, professionalism, and customer care. It means a lot to us to know we made the process smooth and affordable for you.
I can't fault the experience with IQS
I can't fault the experience with IQS - quick process from start to finish. The survey was booked in within a couple of days of payment and results sent within a week of completion.
The survey itself was very thorough, to the extent we didn't need to ask questions as everything was covered. I'd highly recommend for home surveys, very clear and detailed explanations of what was found and areas at risk.
2025年9月9日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for your five star review. We’re glad to hear the whole process was smooth and that the survey provided clear, detailed information.
IQS Chartered Surveyors からの回答
Thank you for taking the time to leave us a 5* review.
IQS - great and efficient service
IQS were fantastic from start to finish. They offered a very competitive price, carried out the survey quickly, and provided us with a thorough, easy-to-understand report. Everything was clearly explained with thoughtful recommendations, which made the process straightforward even for someone without much knowledge about houses. The service was professional, clear, and efficient — I’d happily use IQS again.
2025年9月7日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for your kind words. We’re delighted to hear you found our service clear, efficient, and helpful. Making the process straightforward and stress-free for our clients is always our priority, so it’s great to know we achieved that for you. We really appreciate your feedback.
Best in the business
The whole process of getting a level 3 survey from IQS was seamless. They were amazing at replying quickly and explained things thoroughly to ensure everything ran as smoothly as possible. I also found the price to be much cheaper than some of their competitors. I will definitely be using IQS in the future.
2025年8月28日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for your 5* review. We're delighted to hear that you found the process smooth and our team responsive and helpful throughout. Providing a high-quality service at a fair price is really important to us, so we're glad that stood out.
Really great communication and quality…
Really great communication and quality of report. A bit cheaper than most places so obviously a bonus!
2025年9月8日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for the great review. We're pleased to hear you were happy with both the communication and the report quality. Offering great value without compromising on service is what we aim for — so it's great to know that came through. Thanks again for choosing IQS!
I found IQS online at short notice
I found IQS online at short notice, they was really helpful and responsive. I had my survey booked for a few days later and I found the advice from the report to be really helpful
2025年9月8日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for your kind feedback. We're really glad we could assist you at short notice and that you found the report helpful.
Great service
I booked IQS for a level 2 survey on a new property. Service was carried out promptly. The report was thorough and the surveyor happily answered all the questions follow up questions I had. Overall a very professional and pleasant company to work with. Would highly recommend recommend.
2025年7月14日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your kind feedback. We’re thrilled to hear that you had a positive experience with our service. We take pride in providing thorough, professional surveys and are always happy to assist with any follow-up questions. It’s great to know we met your expectations, and we truly appreciate your recommendation.
Great service
A high-quality survey conducted by Finlay and Winston on short-notice. They were extremely accommodating and their drone service is a unique service.
I would highly recommend based on my experience.
Thank you both 🙏
2025年9月3日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for your kind words and recommendation. We’re really glad we could help at short notice, and it was a pleasure working with you. Don’t hesitate to reach out if you ever need our services again.
IQS delivered our survey before…
IQS delivered our survey before promised delivery date and actually alerted me to an issue which meant, we were able to remove the cost to remedy off the purchase price. For me a seamless process with great customer service (which is rare these days). I never normally do reviews but felt compelled to do so based on my experience. Would definitely recommend. Thanks to Richard :)
2025年8月4日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for taking the time to share your experience. We’re delighted we could deliver ahead of schedule and help you identify the issue early on. It was a pleasure working with you, and we really appreciate your recommendation. I’ll be sure to pass on your thanks to Richard.
Level 3 with drone images - a bit of a joke
Absolutely no value from these people. Not very efficient communication - you need to chase and ask for your report. My level 3 report included a lot of "space fillers" to increase the volume of the report over the actual substance. For example - on windows - it talked more about how to clean them (!) rather than what they are and what condition they are in. "Sky lights could not be reached therefore have not been tested". Erm - for £820, the surveyor did not bother to use a Velux window opener or a step ladder? No mention about outbuildings, a septic tank and many other features of the property inc. different types of floors. The mould in one room was completely missed. The service felt chaotic, rushed and definitely not a good value for money. I haven't learned anything new about the property. The estate agents and vendors gave me more details than these property surveyors. I do not recommend IQS - bunch of lazy cowboys who look for every excuse not to do their jo. Avoid!
2025年8月25日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your feedback. We must clarify several points regarding the inspection and report.
• Skylights: The rooflights were located at height with no accessible opening mechanisms provided. The handles were positioned above the 3m inspection height limit, and the use of ladders within the interior would not have been safe nor appropriate, as this could have caused damage to internal finishes. In accordance with RICS standards, surveyors are not required to take unreasonable risks or undertake potentially damaging actions during inspection.
• Outbuilding: The timber shed in the paddock was locked at the time of inspection, and no key was provided by the vendor. As noted in the report, surveyors cannot be expected to force entry into locked structures.
• Septic tank: The vendor indicated that the septic tank was located within neighbouring land, which was private property and therefore inaccessible. Our inspection was limited to the manholes within the subject property’s grounds. No assumptions can be made as to drainage connections unless evidence is provided in advance or access is granted.
• Other features: With regard to the French drain mentioned, such installations are not identifiable above ground without prior notification, as they leave no visible surface indicators. As the paddock showed no evidence of water pooling or surface water issues, no further comment was warranted.
It is important to stress that a Level 3 survey is a visual inspection conducted in line with RICS requirements. Where access is restricted or information is withheld by the vendor, limitations must be recorded. At no point can a surveyor be expected to speculate, assume, or contravene professional guidelines.
Excellent service!
I really recommend using IQS' services! It's excellent value for money. Richard was our surveyor and we were very impressed by the speed and the quality of the survey he produced.
IQS is very responsive via email and WhatsApp too.
Highly recommend and will be recommending IQS to friends!
2025年8月5日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your 5* review and recommendation. We're delighted to hear that you were happy with the service and that Richard made a great impression. We always strive to provide fast, high-quality surveys and responsive communication, so it’s great to know that came through. We really appreciate you spreading the word and look forward to helping your friends in the future.
I booked IQS for a level 3 home survey…
I booked IQS for a level 3 home survey on the property I am in the process of purchasing. Zak Ahmed, did a very thorough job & I was extremely impressed with how everything was completed in a professional manner. Having pictures to look at, made it all much easier to digest. The survey report is long, but well worth the money! I’m glad I had mine done, and highly recommend IQS for their easy booking, and their professional report, which I received just a few days after the survey was completed. Thanks Zak & IQS!
2025年7月30日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your kind words and for taking the time to leave such a detailed review. We're delighted to hear that you were impressed with the Level 3 Home Survey and that Zak provided a thorough and professional service.
At IQS, we aim to deliver clear, comprehensive reports that give our clients peace of mind during the home-buying process, so it’s great to know the photos and detail helped make the report easier to understand. We truly appreciate your recommendation and wish you all the best with your new property.
Fantastic service and Quality report
2nd time we have used IQS in the last couple of months as they picked up several defects that we didn't see on our visits to the property. They also provided additional services for a small additional charge and they were so worth it. We took the options to have a drone survey so we could see the roof and it showed that the chimney was missing some of the pot and they also provided some budget repair costings which helped us negotiate a better price on our house purchase. I would 100% recommend IQS
2025年7月25日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for your 5* and for coming back to us for a second time.
We're really pleased to hear that our survey helped highlight issues that weren’t immediately obvious and that the drone survey gave you the insight you needed.
We truly appreciate your recommendation and wish you all the best in your new home.
Above and beyond
They went above and beyond to accommodate my request to have a home survey completed quicker than originally planned. Very impressed. Delivered report within specified time frame.
A++
2025年7月16日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your 5* star review. We're glad we could accommodate your request and deliver the report within your desired timeframe. It was a pleasure working with you, and we truly appreciate your A++ rating.
Building Survey
Had a survey done by IQS and so glad we did. From booking the survey in to getting the report back was done really quickly and efficiently. The report was exceptionally detailed. We had a few questions and got a very quick response from the surveyor.
Def recommend IQS.
2025年6月5日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you found the process smooth and the report detailed and helpful. It's always our goal to provide efficient service and clear communication, so your feedback means a lot.
Excellent survey
My level 3 survey was brilliant from start to finish, not only was we informed that our survey would be done in roughly 2 weeks but IQS carried it out the very next day which we were very grateful for. We received the report back within 1 week and it was very easy to read and lots of helpful information about our property which was in depth. IQS are very professional and answered all questions/ queries we had about the results promptly and the report included lots of photos whitch made it very appealing and easier to read & understand. I would highly recommend IQS to anyone requiring any type of level survey.
2025年7月2日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you so much for your kind and detailed feedback. We're thrilled to hear that you were pleased with your Level 3 survey experience from start to finish. It's fantastic to know we exceeded your expectations by completing the survey ahead of schedule and providing a clear, informative report.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Excellent and detailed report
Excellent and detailed report. Always easy to contact with questions and about updated
2025年7月8日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your kind words. We're really pleased to hear that you found the report detailed and that you felt supported throughout the process. Being easy to reach and keeping our clients updated is a top priority for us, so it’s great to know that came through in your experience.
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