Didn't wait long to have the survey done and then relatively quick to email the comprehensive L2 report. Good allround experience, even better if a bit cheaper, it's another cost on the moving cost!
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レビュアーのコメントを見てみましょう
slightly slow on the survey booking but more down to vendor holidays than the surveyor, asked if the report could be expedited due to loss of a week or so, it was done within 24 hours, much appreciat... もっと見る
企業が回答しました
Very efficient service. Got booked in quickly and a date set for my level 2 survey. The quote was a good price and the survey was done quickly which I had requested. Very good communication throughou... もっと見る
企業が回答しました
I obviously never met who did the survey, but they seem to have done a very thorough job of the report. I was very pleased with what was checked as I only had a level 2 survey. I would recommend.
企業情報
当該企業による記述
IQS Chartered Surveyors is an independent, RICS-regulated surveying practice based in Manchester, with over 35 surveyors providing local expertise nationwide. Established over 28 years ago and family-run. We specialise in Level 2 and Level 3 Home Surveys, Market Valuations, Drone Surveys and Snagging Surveys, helping buyers and property owners make informed decisions. We believe understanding your property should be straightforward. Our reports provide clear, practical advice on its condition, highlighting defects, potential risks and areas requiring further investigation. From your initial enquiry to discussing your survey findings, our dedicated support team and experienced surveyors are here to guide you through the process with professional service and clear communication..
連絡先
158-162 Bury New Road, M45 6AD, Manchester, 英国
- 01617679862
- info@iqs.co.uk
- iqs.co.uk
4.6
優良
178件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 28％に回答しています
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この企業のTrustpilot 利用方法
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Detailed simple report.
2025年10月30日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your feedback. We’re glad to hear you found the report clear and detailed. If you need any further assistance, we’re always here to help.
All round good experience
All arranged and booked via Homemove - they contacted the estate agent directly for access so I didn't have to do anything. Survey completed and report back the following week. Very detailed and informative. Good communication all round.
2025年10月20日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for sharing your experience. It’s great to know the survey was completed efficiently and the report met your expectations in detail and clarity. We appreciate your feedback and are glad you found the communication helpful throughout
Although I initially booked a Level 3…
Although I initially booked a Level 3 survey, it was suggested that a level 2 survey report would suit my needs better, as it was a ground floor flat - not a house. The survey completed and returned to me within the given timeframe. It was easy to understand and comprehensive. Suggestions for any next step were given. Would definitely recommend.
2025年10月21日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your review. We’re glad we could guide you toward the survey level that best suited your property and needs. It’s great to hear the report was delivered on time, easy to understand, and provided clear next-step suggestions. We truly appreciate your recommendation and are here to help with anything you may need in the future.
IQS Chartered Surveyors からの回答
Thank you for your 5* review.
Survey at a realistic price
I booked IQS for a level 2 survey on a new property. (Zak) Service was carried out one week later, the report came 6 days later, very detailed. Good communication with IQS in answering the phone and with Zak ringing to let me know when he was visiting the house. I would use again if needed.
2025年10月17日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your kind feedback. We're glad to hear you were pleased with the service and communication throughout your Level 2 survey. We really appreciate you taking the time to share your experience.
easy and professional
quick, simple easy and very thorough report that explained things in detail and layman's terms
2025年10月14日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thanks for your feedback. We’re glad you found the report clear and easy to understand.
Overall a really pleasant experience
Overall a really pleasant experience. We ordered a level 2 survey on our house, it was completed within a week and our report was very detailed. The surveyor was very attentive to details and this has made it easy for us to understand what repairs are required prior to exchanging contracts!
2025年10月6日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your kind feedback. We’re really pleased to hear that you had a positive experience and found the Level 2 survey helpful and detailed. It’s great to know that our surveyor’s attention to detail made the process clearer for you as you move forward with your purchase.
Very easy to deal with and arrange my…
Very easy to deal with and arrange my survey. The house I was purchasing was empty and I was relying on the seller’s friend to let the surveyor in. The company made this very easy to arrange because they liaised directly with the estate agent.
A comprehensive report was given to me about the property and I was given the opportunity to discuss my survey result if I wished to do so.
I recommend this company.
The survey was also reasonably priced.
2025年10月6日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your lovely feedback and recommendation. We’re delighted to hear that you found the process smooth and straightforward, and that our team could help coordinate access with the estate agent. It’s great to know you were happy with the level of detail in your report and the opportunity to discuss the findings. We really appreciate your kind words and wish you all the best with your new home.
Level 2 report.
Had a level 2 report completed and returned to me within the given timeframe. It was easy to understand and anything technical was explained. Suggestions for any next step were given.
Would recommend.
2025年10月10日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the Level 2 report clear and helpful, and that everything was delivered within the expected timeframe. We really appreciate your recommendation and wish you all the best with your property purchase.
I’ve booked level 2 survey and I must…
I’ve booked level 2 survey and I must say I’m very pleased. At the time of survey, the property was HMO but they find the quick way to access the property and carry out the inspection.
I’ve found out lots of important details which definitely helped me to make a final decision about purchasing.
2025年10月7日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your kind feedback. We’re delighted to hear that you were pleased with your Level 2 survey and that our team was able to arrange access quickly. It’s great to know the report provided useful insights that helped you make your final decision. We really appreciate you choosing us and wish you all the best with your purchase.
Home survey
Used via homemove, report received, detailed and sent in allocated 5-7days. Followed up by phonecall if any queries. Would use again 🙂
2025年10月8日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your review. We’re glad to hear you were happy with the detailed report and the timely turnaround. It’s great that our follow-up call was helpful too. We really appreciate your kind words and would be delighted to assist you again in the future.
Too long from taking payment to getting the report
My purchase was a corporate sale meaning exchange had to take place within 28 days, due to the delay in getting a Level 3 survey report allowed someone time to gazump me as I was unable to exchange until I had the report.
In addition to the charge to instruct the survey, I've incurred charges for searches and legal costs.
I paid for it on 15/8/25, received the report on 17/9/25. After I made payment I had to contact IQS by phone after 5 days as hadn't heard anything which prompted them to instruct the survey. I had to contact them again following the survey for the report. The only thing they did promptly was take payment. I found their telephone team not than interested or understanding of my position each time I spoke to them. If I had known when they took payment it was going to take the time it did I would have gone elsewhere. I then followed their Complaints Policy and didn't even get an acknowledgment of the points I raised in my complaint which says a lot.
The report itself was very good however was no use to me as had lost the purchase by the time I received it. I certainly will not use IQS again. The whole experience has been a waste of my money and time. Looking at previous issues and reviews there's a theme of them taking money but failing to deliver in a timely manner.
2025年8月15日
自発的なレビュー
IQS Chartered Surveyors からの回答
We acknowledge your frustration and apologise for any inconvenience. However, we would like to clarify that your Level 3 survey report was delivered within our standard timeframe of 7 working days, in line with the terms agreed at the time of booking. The report was of high quality (as acknowledged by yourself), and we provided it on time as per the agreed schedule.
While we understand that timing is important in a corporate sale, we feel that a 2-star rating does not fairly reflect the service provided. We take all feedback seriously and continue to review our processes to ensure survey instruction, payment handling, and reporting remain efficient, while maintaining clear communication with our clients.
Definitely recommend IQS
Had a level 2 survey done. Fast, detailed and easy survey. Definitely recommend using IQS.
2025年10月1日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your 5 star review. We’re delighted to hear that you found the survey fast, detailed, and straightforward. We really appreciate your recommendation and are glad we could help with your property purchase.
Got a L3 survey with IQS
Got a L3 survey with IQS, they made the process very easy and provided a top class report. They also offer a call with the surveyor after the survey to go through the findings which a lot of surveyors don’t offer. Would definitely recommend
2025年10月2日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your wonderful feedback. We’re really pleased to hear that you found the process straightforward and that you were happy with the quality of the Level 3 report. We’re glad the follow-up call with the surveyor was helpful — we believe it’s an important part of making the findings clear and useful. We truly appreciate your recommendation.
Use IQS for a home survey for the house…
Use IQS for a home survey for the house I am buying . Found IQS very professional the survey was very compreshensive they went on the date that was arranged the price of the survey very competitive
would use again and highly recommend
Thanks to the IQS team
Jonathan
2025年10月1日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your 5* review. It’s great to know everything went smoothly on the arranged date and that you were happy with the service and pricing. We really appreciate your feedback.
I recommend!
IQS surveyor was very good, explained all issues clearly to me, prioritising in a follow up phone call, Zak was kind helpful and thorough.
I would highly recommend .
2025年9月20日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your feedback. We’re so pleased to hear that you had a positive experience with Zak and that he took the time to clearly explain and prioritise the findings during the follow-up call. We really appreciate your kind words and are glad we could assist you with your survey.
Quick, efficient and friendly!
They were quick, efficient and friendly. They were thorough with their survey and definitely the best price we could find for a level 3 survey.
2025年9月16日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your great feedback. We’re delighted to hear that you found our service quick, efficient, and friendly, and that you were happy with the thoroughness of your Level 3 survey. It’s wonderful to know you felt you received great value.
Fantastic experience with IQS
Fantastic experience with IQS. Their team were very easy to communicate with throughout and answered questions promptly. Linden carried out a L3 survey and our report was sent in the expected timeframe. Great report, very thorough but simultaneously well-explained in understandable language, and lots of images. Very reasonable quote compared to some of the others we received.
Wouldn’t hesitate to use IQS again or to recommend to others.
2025年9月16日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your kind words and thoughtful feedback!
We're delighted to hear that you had a fantastic experience with us and that Linden’s Level 3 survey met your expectations. We always aim to deliver clear, thorough, and timely reports, so it’s great to know that stood out to you.
Level 3 Survey
I had a level 3 survey booked with IQS. It was completed on time and the report was very thorough and detailed. Answered any queries I had from the report. Would recommend!
2025年9月19日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for your great feedback. We're really pleased to hear you were happy with the Level 3 survey and found the report detailed and helpful. It's always our aim to provide clear insights and be available for any follow-up questions.
1 enquiry and 1 phone call job done…
1 enquiry and 1 phone call job done could not have been easier the report was full of detail and would highly recommend this service
2025年9月9日
自発的なレビュー
IQS Chartered Surveyors からの回答
Thank you for the 5* review. We're really pleased to hear how smooth the process was for you and that the report delivered the level of detail you were looking for. Your recommendation is greatly appreciated.
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