IRCTC レビュー 446

I am traveling from durg- nizzamudin sampark Kranti express on 26 November 2024. And I had the worst experience of my life where because of Indian railway negligence we have to suffer to reach home. Now the train is not reaching the destination we have booked which was bilaspur instead to durg which is 150 km away from our home also the train is quite late making us miserable and vulnerable.

Just I eat tiffin at katpadi railway station the change was 60 rupees I have 100/- rupees he's having change in cash counter but he's argument with me as a customer this is the way of talking & give service very very worst service he doesn't have change no problem hes directly argument with out any reason because I given 100 rupees note my question is irctc you will not taking any big notes like 100/- 200/- 500/-. If we have change go and eat irctc but not change you people are not allowing the customers please ask him to why he was bahave rudely with me you have CC camera's please check then solve my issue. In Google lot of mobile numbers are there giving complaints but all are not working... What are you doing guys you.people are sleep mode.... Next no one will not suffer like me that why I'm giving complaint katpadi railway station platform number 3 irctc

I am travelling from Nilgiri express to Chennai central. The train stopped at arakonnam junction. Firstly we should be informed this in prior because work going on in central isn’t unplanned. Secondly, there should be an alternative option that has to be arranged. Very dissatisfied with the service. Everyone has commitments, this just shows how how unbothered IRCTC is sbout people’s time

I am not sure whats wrong with this app, its the worst app i used..
every timeI I try to book the ticket and make payment it deducts my payment from bank bt never completes the payment in app… always gets stuck for 4..5 days.. and i have to wait for my money… Previously this use to happen once and again i when i tried to book my ticket for the 2nd time and then it use to get booked properly , bt this time i was trying to book ticket for me and my brother for hometown and it deducted my money twice and there is no status in app.. it shows nothing.. once the transaction is done money gets deducted and irctc app shows error. This transactions were made via Gpay which goes through razor-pay..not sure if i am doing something wrong and its only me who is facing this issue or this happens with many of us..this is really disappointing…

The worst experience i have ever gone yesterday in anuvrat express. The tt's were fully corrupted. We already taken ticket but still they bully us in hindi as we don't know the language.he was very rude and disrespectful towards ladies also.there were taken xtra money from us and they are literally looting every passengers.irctc should fire such people. Disgusting experience.🤢🤮

faltu app and faltu speed IRCTC dub maro BC Developers tum log
tum log ka number hone se gali bhi deta kavi tatkal time me khud ticket book kr k dekhna ho jayega to bolna

My train number is 09310 indore summer special train is late by 4 hours, we are waiting at mathura railway station and people have to visit somewhere urgently, railway should take care of that , you are taking fare , it isn't fair

Hell with you irctc playing with innocent people money and emotions.

A nightmare to book a ticket. Logging in takes hours. Time and again it comes " Bad Credentials" without any reason, although I book tickets once or twice a year for my family. Trying to re-register by " forgot account details is another nightmare as they will send you an OTP after 10-15 minutes, only to find that time has expired. There must be gross corruption in the system else this is impossible.

Train no 12950 approximately 3 hrs late which cost me 1 day hotel stay in Nagpur
Going from Nagpur to Vadodara
Booked ticket in First Class a/c

Actually I have to go Bhavnagar from Vadodara to purchase one machine and shop in Bhavnagar will close 5 pm

So have problem both side like in Nagpur paid 1 day more stay money and on other side if I will reach Vadodara 10 am take little bit time to reach Bhavnagar

IRCTC WEBSITE MUST BE IMPROVED.. THIS IS PRIVATE OUTSOURCE COMPANY OF INDIAN GOVT

Website is not working properly. After trying too many times, still not worth.

My husband dropped his phone in the side window of the toilet in Lucknow Mail. We were travelling in 1st AC enroute to Lucknow. It was 3:30 am and we had to get down at Hardoi station which comes at 4:45 am.

We seeked help from Mr. O P Bhardwaj , Senior TT and he immediately got his maintenance team to help us. The full team meticulously kept trying to get us the phone but despite all the efforts we could not get it. Mr. Bhardwaj promised that they should be able to get the phone and once done he will bring it when the train goes back the next night to Delhi.

He kept his promise and gave us the phone. The team could have easily given up but they went over and beyond.

Thank you Mr. Bhardwaj and team, we are forever grateful.

Hate irctc public service care
I call a helpline in irctc not response 20 min

Corrupt. I paid there tax as a foreigner and the website/app keeps playing with me! I cant book train tickets. India need to sort this out because using there websites is like using technology from 10 years ago

third class service, useless app feature and website sucks.

it does everything apart from ticket booking

Maha bakwas refund policy koi mat katwao
Very bad aaps for refund charge

Train is late and it's stop at any time and and anywhere without thinking the time of other people

I was travelling from Dharwad to Bangalore in Vande Bharat train on 28 th September ie yesterday.
I was travelling in executive coach.
There was a lady sitting at the back of my seat. She started scolding me in loud voice when I reclined my seat.
She was too rude. And when I asked her to call TT and change her seat, two TTs on duty came to our seat. They did not help me. The lady kept on using very faul language. She hit me on my hand 3 times and I started crying. Even then the TT did not tell anything to that lady.
Co passengers also did not support me. I was help less.
I called 139 suraksha help line. My complaint got registered. I started getting too many calls from irctc. I was tired of explaining same story to everyone. I got 12 calls from different numbers. Asking same questions. One lady told me that in Tumkur a railway police will come and meet me. 5 police officers boarded the train in Tumkur. I started explaining them the issue. In half minute they got down the train as the train started and they did not even have the courtesy to talk to me and provide safety to me.
After that again I got 4-5 calls asking same thing and one lady officer told she will meet me in main station Bangalore and she took my coach number and seat number.
Train stopped at last stop ie main station in BLR. And the lady officer was not there on platform. All passengers got down and the officer came 10 minutes late to take action. By that time the lady who physically abused me had gone and also the TT.
Only one police officer Mr Suresh who met in station was okay and he told us to lodge a FIR .
My husband who came to receive me went across 4 departments of irctc and complained and they conned us to the TT who had already reached home.
He told a clean lie that he did not see the lady physically abusing me.
Railway police department is worst department. There is no use of complaining using 139 Surekha number.
Infact by calling repeatedly they have troubled me and have not helped me. I was help less and sad.
There is no safety for ladies travelling by irctc. Sad state. If this review reaches any honest officer please take action on railway police department who were on duty on my journey date. I have tried to write everything in this message.
Disappointed that after paying so much money and travelling I. Executive class safety is not there for ladies.