Just bought a square Christmas tree skirt from Ivyline and itâs exactly as described (maybe better than the photos) Iâm very pleased. Thank you
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Over time, I've collected 9 of Ivyline's excellent Ella planters. Builders recently destroyed my garden; even managing to throw away one of the fantastically useful planter water retention inserts.... ãã£ãšèŠã
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Outstanding customer service. We were sent the wrong log storage (due to the supplier labelling the boxes incorrectly) and Ivyline arranged for the incorrect package to be picked up and the correct on... ãã£ãšèŠã
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4 out of 8 plant pots/vases arrived completely broken. Customer service was super helpful and sent out replacements quickly. One of the replacements had a small crack in it, but it was workable. Think... ãã£ãšèŠã
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Founded in 1976, Ivyline has dedicated itself to making functional products beautiful, bringing elements of luxury to your home and garden. Our ethical product range is designed with love in our UK HQ and comprises everything from fire pits and candles to planters, plant pots and everything in between. We create contemporary accessories for the home and garden. We are experts in trend-led planters, homewares, vases, firepits and more.
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Ivyline Ltd, CV8 2LG, Kenilworth, è±åœ
- 02476 339 180
- marketing@ivylinegb.co.uk
- ivylinegb.co.uk
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Great window box
Delivered promptly and very happy with window boxes they look great on my shed, would recommend.
2024幎4æ15æ¥
Ivyline ããã®åç
Hi Helen,
Thank you so much for taking the time to leave us such a positive review!
I'm so glad to hear that you are loving your new Window Boxes - don't forget to tag us in your pictures using the hashtag, #MyIvyline!
We hope to see you shopping with us again soon.
Thanks,
Martha
Brilliant Customer Service andâŠ
Brilliant Customer Service and excellent products.
2024幎4æ15æ¥
Ivyline ããã®åç
Hi Brenda,
Thank you so much for taking the time to leave us such a positive review!
I'm so glad to hear that you are loving your new Fluted Climbers - don't forget to tag us in your pictures using the hashtag, #MyIvyline!
Thanks,
Martha
Felicity Circular based lanterns
Recently purchased 2 felicity circular based lanterns (large & small size), very well packaged; arrived on time, great price, look very expensive⊠I had reason to contact ivyline (enquiring about candles), customer service excellent.
2024幎4æ16æ¥
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Ivyline ããã®åç
Hello,
Thank you so much for taking the time to leave us such a wonderful review - we really appreciate it!
I'm so glad to hear you love your new Felicity Lanterns - don't forget to tag us in any pictures using the hashtag, #MyIvyline!
We hope to see you shopping with us again soon.
Thanks,
Martha, Ivyline
Excellent customer service and qualityâŠ
Excellent customer service and quality products
2024幎4æ8æ¥
Ivyline ããã®åç
Hi Michelle,
Thank you for taking the time to leave us such a positive review!
I hope you enjoy your new Pot Ella - don't forget to tag us in any pictures using the hashtag, #MyIvyline!
We hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Beautiful pots speedily delivered
2024幎3æ27æ¥
Ivyline ããã®åç
Hi Susan,
Thank you so much for your positive feedback and 5-star review! I hope you enjoy your new Ribbed Galvanised Planter, ready for the Summer season!
We hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Ivyline ããã®åç
Hi Andrew,
Thank you for taking the time to leave us such a great review! I'm so lad to hear you are loving your new Kew Handthrown Vase Old Bronze, and we hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Positive Experience
An excellent quality product plus a prompt delivery from the order date and the package was very well wrapped.
2024幎4æ3æ¥
Ivyline ããã®åç
Hello,
Thank you so much for taking the time to leave us such a positive review!
I'm so glad to hear that you were are loving your new item, and we hope to see you shopping with us again soon.
Thanks,
Martha, Ivyline
Product ok, colour not as shown on website
Products arrived on time and as described, except for the colour. On the website, the items were listed as bronze and photos showed a bronzed metal surface with metallic texture. What I was delivered were brown coated - not bronze, not metallic, not as shown on the website with no caveat that the colours delivered may differ to shown. Although disappointed on this point, the items are of good quality and still work in my garden.
2024幎4æ3æ¥
Ivyline ããã®åç
Hi Chris,
Thank you for your feedback - I have passed this on to our Marketing and Development team for them to investigate.
Despite this, I am glad to hear that you are still enjoying using them in your garden and we hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Totally hassle free..
Totally hassle free. The items I ordered came very quickly unfortunately one came slightly detected, thought it was going to be a huge pain to sort BUT oh no.
Customer service was amazing and totally hassle free, ONE e-mail and they just sent my order to me again next day delivery. No hassle to me at all.
My items are stunning.. very happy customer.
2024幎3æ22æ¥
Ivyline ããã®åç
Hi Nicky,
Thank you so much for leaving us such a lovely review.
We're so glad to hear that the team were able to rectify your issue, and got your new Lantern sent out to you!
We hope to see you shopping with us again soon!
Martha, Ivyline
Beautiful
Lovely item purchased would be very happy to shop with this company again soon
2024幎3æ27æ¥
Ivyline ããã®åç
Hi Gillian,
Thank you for your 5-star review!
We hope to see you shopping with us again soon.
Thanks,
Martha, Ivyline
good problem solvingâŠ
Initially I was disappointed as the item arrived damaged-the boxing and packing could have been more robust. However, it was replaced immediately without question and arrived 2 days later despite it being Easter.
2024幎3æ26æ¥
Ivyline ããã®åç
Hi Sue,
Thank you so much so your positive feedback and 5-star review.
I'm glad to hear that the team were able to rectify the issue with your damaged item.
I hope you enjoy using your new Plant Protectors during the growing season!
Thanks,
Martha, Ivyline
Lovely products.
Lovely products.
One plant pot arrived damaged and they replaced it very quickly. Great customer service!
2024幎3æ5æ¥
Ivyline ããã®åç
Hi Megan,
Thank you so much for your positive feedback and 5-star review!
I hope you enjoy your all your new Ivyline Planters! We hope to see you shopping with us again soon!
Don't forget to tag us in your pictures using the hashtag, #MyIvyline!
Thanks,
Martha, Ivyline
Product was good quality and deliveryâŠ
Product was good quality and delivery was prompt. Overall very pleased with my new vase.
2024幎3æ12æ¥
Ivyline ããã®åç
Hi Helen,
Thank you so much for your positive feedback and 5-star review!
I hope you enjoy your new Kew Handthrown Vase, and we hope to see you shopping with us again soon!
Did you know that by purchasing an item from our Royal Botanic Gardens, Kew collection, you're helping them with their work towards a more sustainable future with 10% of Kew sales going to Kew Gardens!
Don't forget to tag us in your pictures using the hashtag, #MyIvyline!
Thanks,
Martha, Ivyline
Really good customer service
Really good customer service when I had an issue with an Ivyline product that I had purchased from another retailer.
2024幎3æ11æ¥
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Ivyline ããã®åç
Hi Andrew,
Thank you so much for your positive feedback and 5-star review!
I'm so glad to hear that the team we able to help you rectify the issue you had with your order.
We hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Great product fast delivery will shopâŠ
Great product fast delivery will shop again. Well packed and good communications.
2024幎3æ5æ¥
Ivyline ããã®åç
Hi Valerie,
Thank you so much for your positive feedback and 4-star review!
I hope you enjoy your new Outdoor Hampton Planters, and we hope to see you shopping with us again soon!
Don't forget to tag us in your pictures using the hashtag, #MyIvyline!
Thanks,
Martha, Ivyline
Lovely plant supports
Lovely plant supports, well made and cheaper than the same product in Dunelm!
2024幎3æ4æ¥
Ivyline ããã®åç
Hi Nic,
Thank you so much for your positive feedback and 5-star review!
I hope you enjoy your new Outdoor Plant Supports, and we hope to see you shopping with us again soon!
Don't forget to tag us in your pictures using the hashtag, #MyIvyline!
Thanks,
Martha, Ivyline
Not in the best condition
Whilst packaging is eco-friendly (mostly cardboard), the nuts and screws were left floating in the box and easily misplaced.
One of the two products I ordered was not in the best condition, with a few scratches and bent fixings that needed shaping.
2024幎2æ21æ¥
Ivyline ããã®åç
Hi Fiona,
Thank you for taking the time to leave us a review.
I'm sorry to hear that your you were disappointed with your purchase. If you email the team at: sales@ivylinegb.co.uk, they will be able to assist you.
We hope this does not put you off from shopping with again!
Thanks,
Martha, Ivyline
Perfect planter for our living room.
Perfect planter for our living room.
Great price and fast delivery. Will definitely recommend.
2024幎2æ16æ¥
Ivyline ããã®åç
Hi Teresa,
Thank you so much for your positive feedback and 5-star review!
I hope you enjoy your new Indoor Kensington Planter, and we hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Ivyline ããã®åç
Hi Raymond,
Thank you so much for your positive feedback and 5-star review!
I hope you enjoy your new Monza Planter, and we hope to see you shopping with us again soon!
Thanks,
Martha, Ivyline
Perfect Gift
Ivyline delivered on time. the parcel was wrapped really well, hence no damage on route to us. The item bought is simply fabulous. Highly recommend them. We will be purchasing further with this Company.
2024幎2æ14æ¥
Ivyline ããã®åç
Hi Stevey,
Thank you so much for taking the time to leave us such a great review!
I'm so glad to hear that you are loving your new Lion Water Feature, and we hope to see you shopping with us again soon.
Thanks,
Martha, Ivyline
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