JacketsThreads レビュー 

90
•
TrustScore 5段階評価の4

3.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I needed a jacket as quick as possible, let the staff at JacketsThreads know that this was an emergency, and they got it to me quicker than I had even hoped for!! They were amazing to work with!

5つ星のうち5の評価

Found this outfitter by accident advertising amazing products at prices that seemed too good to be true. Took a chance and ordered a coat. A few weeks later, it arrived exactly as described on the... もっと見る

5つ星のうち1の評価

Waited months for the product after being blatantly being lied to by customer service or ignored. It finally arrived and it is a cheap jacket with incorrect thread colours used to patch it up, a pocke... もっと見る

5つ星のうち1の評価

I ordered a Detroit Tigers jacket with the expectation it was a the brand Majestic. It was put together like something from a third world country. Not only was the zipper on the wrong side, the MLB lo... もっと見る

企業情報

  1. 紳士衣料店

当該企業による記述

Free shipping. Free returns. All the time. Shop online for leather jackets , winter coats , halloween costumes , trench coats and much more.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

90件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(90)

過去12か月のレビュー数: 11件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Keep customers informed.

I haven't jeatd anything from customer service, as to what is happening & its been 7 days. All I have is a confirmation of purchase email nothing else. No information regarding if the coat has been dispatched or anything regarding delivery. It would be good to keep customers informed of this information, a phone call or an email to explain what is happening, that's all we want. You want our custom then treat me as an after thought.

2023年9月22日
JacketsThreads ロゴ

JacketsThreads からの回答

Dear Customer,

You're order was placed on 22/09/2023. We Shipped your item and send you shipping notification on 22/09/2023.

Tracking: 000343695645
Carrier: Skynet Worldwide
Website: snwwe.com

Thank you

5つ星のうち3の評価

The red letters on the jacket wasn’t…

The red letters on the jacket wasn’t like the jacket that I saw at the stadium, it cheap looking didn’t look good at all, if I knew it was going to look like that I wouldn’t have purchases it!

2023年4月11日
JacketsThreads ロゴ

JacketsThreads からの回答

Dear Customer,

Thank you for taking the time to share your thoughts on your recent purchase. We genuinely appreciate your feedback and are sorry to hear that your experience with the jacket did not meet your expectations.

We understand your disappointment with the jacket's appearance, particularly the red letters not matching the one you saw at the stadium. We aim to provide accurate representations of our products, and it seems we fell short in this instance. We apologize for any confusion or frustration this may have caused.

We take your feedback seriously, and it's essential for us to improve and ensure that our customers are fully satisfied with their purchases. We will investigate the issue with the jacket's design to prevent similar occurrences in the future.

We understand that if you had known the jacket's appearance would differ from your expectations, you might have made a different choice. We appreciate your honesty and will use this feedback to make our product descriptions even more accurate and informative.

If you haven't already, please feel free to reach out to our customer support team. We would like to discuss your specific concerns further and explore possible solutions to address your dissatisfaction. Your satisfaction is important to us, and we want to make things right.

Thank you once again for sharing your thoughts with us. We are committed to learning from this experience and working towards enhancing our products and service.

Best regards,
Michael Eric
Customer Support

5つ星のうち1の評価

Unfortunately it’s a copy of the…

Unfortunately it’s a copy of the original jacket that I tried to order. They used fake pictures too. I’m very disappointed. When I ask for a return, they gave me an address from Pakistan which would have cost me over $100 to send back. It’s not bad quality it’s just not what I ordered.

2023年8月16日
自発的なレビュー
5つ星のうち5の評価

satisfied 😌 customer

I recently received my order and it's lovely 😍 I don't usually write reviews but I just had to say something I know now who I will be spending my money with thank you satisfied 😊 customer

2023年4月17日
自発的なレビュー
5つ星のうち5の評価

Great products and excellent customer service!

We are very satisfied with the vests and your excellent customer service.  The products arrived on time and packaged very well.  The vests are high quality and fit great.  Thank you for everything and kudos to you and your entire staff for a job well done!

2022年11月24日
自発的なレビュー
5つ星のうち5の評価

professional customer service

Our grandson who lives across the country selected a jacket from Jacketsthreads as a gift. I had some concerns since I had not heard of the company before and have had a bad experience with an online order (also selected by a grandkid) with another company. On Jacketsthreads site it was simple to place an order. The order receipt was quickly delivered to my e-mail and included customer support contact information. I did e-mail a question that was quickly, accurately, and politely by Maria in customer support. I don’t think that I have ever gotten such prompt and helpful customer support from as I got from Jacketsthreads. We got a thank you from the recipient today. He was very happy to get his jacket.
It is great to do business with a company that responds to customer questions in such a professional manner.

2022年12月26日
自発的なレビュー
5つ星のうち5の評価

Very happy

Very happy. Took a bit of time to arrive but I knew that from the start and Customer Service advised of timescales. Jacket arrived and fitted really well which was the best part as is usually problematic ordering online. Awesome!!!

2021年11月16日
自発的なレビュー
5つ星のうち5の評価

Carol Danvers Captain Marvel Jacket

The Carol Danvers Captain Marvel Jacket I ordered is EXCEPTIONAL and was delivered to me in less than the 2 weeks promised! The quality of the jacket is beautiful, the stitching is gorgeous, the measurements are spot on and overall the jacket is a vision to the eyes. I would like to express my sincere thanks to JacketsThreads, and to the seamstress(es) who took the time (and put the love into) hand creating my PERFECT jacket.

2021年8月16日
自発的なレビュー
5つ星のうち5の評価

I had ordered a jacket

I had ordered a jacket, which unfortunately was delivered to me in a version that had not been ordered.
I contacted the company. I got feedback immediately. The conversation was very friendly and pleasant.
The correct execution of the jacket was sent to me in a very short time. I was allowed to keep the wrong jacket. I just had to pay the shipping costs for the correct jacket.
I am very excited. Absolutely to be recommended.

2021年5月27日
自発的なレビュー
5つ星のうち5の評価

At the beginning I was insecure

At the beginning I was insecure, a unknown online shopping page, I take the risk and buy my jacket, they always answer every email in send them on how was my shipment, I'm glad everything is good the jacket I loved good quality and I received faster tks take in count I m from Panama

2021年4月17日
自発的なレビュー

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