James Lakeland レビュヌ 

603
•
TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち5の評䟡

Although your description didnt mention zipped pockets or a hood I was delighted that the jacket had them. It's great quality, well made, fits well for size 12 with room for warmer layers too. Deliv... もっず芋る

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5぀星のうち3の評䟡

Size is smaller than the printed dimensions and since I purchased the coat during sale - exchange wasn't possible. Plus you left the large tag stuck on the coat which I will need to go to a store to g... もっず芋る

5぀星のうち5の評䟡

I discovered James online shop couple of years ago and I can honestly state, I was so impressed with the whole experience of ordering and their return/refund policy. His collection never fails to... もっず芋る

䌁業が回答したした

䌁業情報


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4.3

優良

TrustScore 5段階評䟡の4.5

603件のレビュヌ

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4.3

すべおのレビュヌ

(603)

過去12か月のレビュヌ数: 24ä»¶

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5぀星のうち5の評䟡

Purchased a stunning military coat from


Purchased a stunning military coat from here , fantastic quality and price

2023幎3月14日
James Lakeland ロゎ

James Lakeland からの回答

Dear Customer,

Thank you for your feedback. We're so glad you're happy with your purchase. We look forward to seeing you again!

Best regards,
James Lakeland Team

5぀星のうち5の評䟡

Helpful and efficient.

This was the first time I have purchased from James Lakeland on-line. I have purchased in-store previously and love the quality and styles. I made contact with Customer Service by phone and was very pleased with their response. Due to being between sizes I purchased two items and the return of the unwanted one was so easy and have had a very quick refund for it.
Would highly recommend purchasing from this Company.

2023幎2月23日
James Lakeland ロゎ

James Lakeland からの回答

Dear Customer,

Thank you for your feedback. We're so glad you're happy with our products and service. We look forward to seeing you again!

Best regards,
James Lakeland Team

5぀星のうち5の評䟡

Excellent service

Really pleased with how fast I received my order from the time order to getting it.

2023幎2月10日
James Lakeland ロゎ

James Lakeland からの回答

Dear Customer,

Thank you for your feedback. We're so glad you're happy with our service and we look forward to seeing you again!

Best regards,
James Lakeland Team

5぀星のうち4の評䟡

The trousers is great

The trousers is great! I love it! But it took a long time to arrive and I had to pay customs


2023幎1月4日
James Lakeland ロゎ

James Lakeland からの回答

Thank you for your feedback. We're so glad you're happy with your purchase. Regarding delivery times we do apologies but Royal Mail way going through Cyber Attack and this influenced international orders.
We look forward to seeing you again!

5぀星のうち1の評䟡

NOT responsive

I sent two messages regarding sizing that have not been responded to prior to ordering my coat. I ordered a coat over a week ago, even though the sizing question was never answered. I have not received information about my shipment. I sent another message about getting info about when my order will be shipped and still have not received a response.

2023幎1月12日
James Lakeland ロゎ

James Lakeland からの回答

Dear Madam,

We are so sorry that you have had a difficult experience trying to get in contact with us. It appears that we have received no emails from you so I would like to make sure that you have the correct address: onlineshop@jameslakeland.net.

With regards to your order. Royal Mail (our shipping courier) is not accepting any international orders due to a cyber attack. We are working closely with them to try and find a solution as quick as possible and hope to get your order to you in the coming days.

If you have any more queries please do not hesitate to email us at the address above or give us a call on 020 7636 7130 to speak to one of our customer operators.

Best regards,
James Lakeland Team

5぀星のうち5の評䟡

Great skirt

Loved my skirt , very good quality , just what I wanted
fast delivery , great service, will buy more in the future

2022幎12月21日
James Lakeland ロゎ

James Lakeland からの回答

Thank you for you kind words!

5぀星のうち5の評䟡

Products are smart and well made.

Products are smart and well made.
Love my purchases but for me, as a retired person, the sales are my buying time.
Thank you for smart designed that can be worn by many age groups.

2022幎12月10日
James Lakeland ロゎ

James Lakeland からの回答

Thank you for your feedback. We're so glad you're happy with your purchase and we look forward to seeing you again!

5぀星のうち5の評䟡

great service

2023幎1月4日
James Lakeland ロゎ

James Lakeland からの回答

Thank you for your feedback. We're so glad you're happy with our service and we look forward to seeing you again!

5぀星のうち5の評䟡

I bought a gorgeous coat and it arrived


I bought a gorgeous coat and it arrived very quickly and looks even better than on the website.

2023幎1月5日
James Lakeland ロゎ

James Lakeland からの回答

Thank you for your feedback. We're so glad you're happy with your purchase and we look forward to seeing you again!

5぀星のうち5の評䟡

Great service

Great product and absolutely great postal service

2022幎12月23日
James Lakeland ロゎ

James Lakeland からの回答

Thank you for your feedback. We're so glad you're happy with our service and we look forward to seeing you again!

5぀星のうち1の評䟡

No response from customer service

Ive tried to contact jameslakeland 3 times at onlineshop@jameslakeland dot net on Dec 13 and twice on Dec 14th. My order was placed on Dec 13th. Id be happy to discuss my issues and attempt resolution if anyone were to reach out to me.

2022幎12月13日
James Lakeland ロゎ

James Lakeland からの回答

We are sorry to read your review. We did contact you and if you need any further clarification please contact us at onlineshop@jameslakeland.net...Kind regards from James Lakeland Team

5぀星のうち2の評䟡

Poor quality control 


The blouse sent was really badly stitched around the collar. It should never have been sent out. Very disappointing. Had to return it. Unlike James Lakeland to be so shoddy

2022幎12月17日
James Lakeland ロゎ

James Lakeland からの回答

We are sorry that the blouse was not up to our usual high standards, the item has been refunded. We would like to rectify this problem and offer you free postage on your future purchase and a 10% discount code. Please contact onlineshop@jameslakeland.net kind regards

5぀星のうち3の評䟡

The coat is beautiful but it came with


The coat is beautiful but it came with a hole in the pocket.

2022幎12月19日
James Lakeland ロゎ

James Lakeland からの回答

thank you for your review. we are so sorry about this inconvenience. please contact onlineshop@jameslakeland.net for any further queries kind regards james lakeland team

5぀星のうち5の評䟡

Good site

Good site . Quick efficient service and delivery.
Lovely trousers and fit but a bit expensive if full price

2022幎12月15日
James Lakeland ロゎ

James Lakeland からの回答

We appreciate you compliments a lot and hope to see you again!

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