JamStorage レビュー 

Nonstop workers.

Friendly but very efficient firm, Ryan was excellent and fast, on time, all belongings well protected and intact on delivery. I was kept well informed by Aaron. Thanks again.

JamVans recently moved some of my furniture to France. The whole process was very smooth and communication was great. Aaron Skinner was the person in charge of the process and paperwork and he was great. The crew member of the move was Ryan Harrison, and he was excellent too. Very professional and friendly. Overall a great experience and would recommend! Thanks guys! Juan

Jamvans were very flexible with the end date of our storage when we had to move it multiple times. Communication was always clear and with quick responses to my queries. Both Rute and Jake were very helpful.
Pick up of our items for storage was also very efficient and quick.

Chris and Callum were great. They were very friendly, thoughtful and quick! They also sent me photos from the storage depot showing my items safely packed in the crate. Thank you!

Jamvans is very efficient. Fast and Serious.
Thank you to the team !

Recently had James & Aaron support with moving all our things into storage and honestly couldn't fault them. They were so efficient, super thorough - I hardly lifted a finger. Also Emma was a dream with really clear easy comms throughout the whole process, managing multiple date changes and inventory amends - really fantastic team effort. Highly recommend.

Chris and Aaran were patient and courteous and more importantly got the job done… thanks guys!

I hired 2 containers 2 years ago when I had to move out of my flat and stay with a friend for a year. After moving into my own place, they delivered the contents of one container and then spent a week looking for the other one! When they delivered the contents of the 2nd, a mirror was damaged and they did nothing to compensate me. After unpacking everything, I discovered that loads of items were missing including kettle, crockery, computer hard drives, an air purifier, a fan, and half of my kitchen table. These have all been replaced now but what a disgrace!!!

Professional, good value, good communication, quick and on time. Very happy to recommend JamVans to others!

Hi

I wanted to write in and thank Michael W and Louise for all their wonderful service last week. Their loading from the pickup location was efficient while being careful. I had some hiccups to say the least and they were wonderful at the other end and even bless them comforted me when I cried. Two people who are an absolute asset to the company and I would both not hesitate to use and recommend JamVans again but would specifically ask if these two were available. I had used JamVans storage last year as well so twice I’ve had fantastic service from them. 10/10.

Super efficient, very pleasant to work with, highly recommend

Update: since my below post, I was contacted by the managing director and he was extremely apologetic and has now resolved the issue with me immediately so that I have been appropriately compensated for my items and also sent me some flowers as an additional gesture. I was very happy with the service prior to my items being delivered broken so I have amended my review to 4 stars as I am now satisfied with the resolution and genuinely believe that they did intend to provide a good service and there will be improvements within their teams to ensure that a similar experience will not occur to another customer.

After using their storage service for a couple of months, I got my items delivered back to me ruined. Some belongings smashed, others broken/ripped, one item slashed and many covered in scratches. They initially responded to my email about resolving this and have since gone quiet. I have given them a month since my first email they ignored, and wrote them a follow up since and they have not responded.

Nice guys, very helpful and willing to try helping sort everything out. Would definitely recommend.

Martin and Rob were extremely kind and helpful! They even offered me tea and water while I was waiting for my delivery driver. I highly recommend their service and will use it again !

I can’t praise Jamvans highly enough. Kane and the team were fantastic throughout, went above and beyond. Friendly, helpful, careful, thorough and extremely efficient.

Martin and Ricky made everything so easy. Efficient, friendly and helpful including brown tape to re-seal boxes and much-appreciated advice on how to pack the car! Thank you.

I would be happy to recommend Jam Vans to anyone based on my experience last week. Alex and Jordan were in charge of the van and Jake kept me informed of planned ETA, etc. The goods were well packed, boxed and then loaded into the van. They were taking things to two different locations and I am happy to say that everything was delivered to the right destination!
All was well organised, the staff very courteous and competent. So, thank you!

Micheal and Rio who did my move were really amazing. They had a great attitude and made the whole move feel seamless. Michael made the complete breakdown and rebuild of my bed look simple - even when it really wasn’t and they both honestly made sure the whole day wasn’t as stressful as the lead up had been. Their positive demeanours all day and ‘can do’ ‘nothing is a problem’ attitude really did go above and beyond and means I would be sure to recommend Jamvans to others making a move. Thanks to Sue who’s many calls in advance got me through this too - as I had some complications with my completion date and she was amazing throughout.

I got my boxes and furniture and the peocess was extremely efficient and smooth. I was advised 30min before the crew arrived and in about one hour all the items were moved in my place, including disassembling some items which did not fit through the door. Thank you!