Jawa Jewelers レビュー 143

TrustScore 5段階評価の3.5

3.7

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I order a heart pendant for my girlfriend as she got her driving licence and she is happy to wear it. good guys they have friendly service will surely buy a necklace in coming month for her birthday... もっと見る

5つ星のうち1の評価

awful scam website designed to collect credit card information to be resold. Avoid this site if you value your security and personal information. After I made an order, the site owner (JAY) called... もっと見る

企業が回答しました

5つ星のうち5の評価

Before Jawa Jewelers, I was dealing with Palm Beach. Everything was a complete & total nightmare, especially customer service. They still haven't refunded me. Anyway, Jawa Jewelry not only has great a... もっと見る

5つ星のうち1の評価

Horrible customer service! Seems like their main objective is to collect payment first, then deal with unsatisfied customers after collecting their money. Ordered and paid in full and haven’t received... もっと見る

企業情報

  1. 宝石店
  2. 衣料品店

当該企業による記述

Jawa Jewelers is a registered and licensed American based company which deals in Gold, Diamond, Silver and related fashion jewelry including all kinds and styles of chains, pendants, bracelets, watches, earrings, studs and rings for men and women.. We have a worldwide clientele and have thousands of satisfied customers from all around the world.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

143件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

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5つ星のうち5の評価

true description

I order a heart pendant for my girlfriend as she got her driving licence and she is happy to wear it.
good guys they have friendly service will surely buy a necklace in coming month for her birthday.
Recommended Seller

2026年4月3日
5つ星のうち3の評価

Nice Quality

The cubic zirconia hoop earrings were bigger in diameter than they appeared online. I still like them do not love them the cost is very reasonable and they shipped and delivered in a fast and timely manner. I would purchase from the store in the mall but not online.

2025年6月2日
5つ星のうち5の評価

My new turquoise pendant is beautiful…

My new turquoise pendant is beautiful and actually larger than I expected, a nice surprise. Since it was made after I ordered it, I had to wait a bit longer to receive it, but it's worth it. The package shipped well and the pendant was well-protected. I will purchase more items.

2024年12月19日
5つ星のうち1の評価

I returned my purchase because it was…

I returned my purchase because it was small then I imagine!!! I would like 4mm instead!!!

2024年9月23日
Jawa Jewelers ロゴ

Jawa Jewelers からの回答

Hello Cedric,

Thank you for your feedback. We are truly sorry to hear that the necklace didn’t meet your expectations. We understand how important it is for jewelry to feel just right, and we strive to provide our customers with high-quality products that match their specifications.

Upon reviewing your order, we can confirm that the 3mm, 20-inch necklace was shipped exactly as ordered, and we take great care in fulfilling orders accurately. However, we understand that sizing and fit can sometimes feel different in person than anticipated, and we regret that it didn’t meet your personal preference.

We always aim to ensure that our customers are satisfied with their purchase, and we appreciate you returning the item. We would be happy to assist you further if you're looking for a different size or style that better suits your needs.

Please don't hesitate to reach out to us directly if you need any further assistance or if you'd like help choosing a different item. Your satisfaction is very important to us, and we value your feedback as we continue to improve our service.

Best regards,
Jay Khan
Jawa Jewelers
Customer Service Team

5つ星のうち1の評価

Beware -horrible service no response no refund …

Service is horrible- I needed to return the necklace I bought as it didn’t work with pendant I bought it for. Called to see what I needed to do no return call- on website it states ship back with all paperwork- I emailed ? Where to ship as address that shipped from was different than main address- no response. I shipped via FedEx got pic and confirmation of delivery- I have called and left messages numerous times emailed even went on the automated assistant - I got one response looking for tracking number - I sent her tracking number no response- I continue to email and call no response no refund. Beware of this company!!!!!

2024年6月17日
5つ星のうち5の評価

My experience at Jawa Jewelers was…

My experience at Jawa Jewelers was exceptional. The staff was incredibly knowledgeable and helpful, guiding me through the selection process with patience and expertise. The quality of their jewelry is outstanding, and their friendly service made the whole experience enjoyable. I highly recommend Jawa Jewelers for anyone looking for beautiful pieces and excellent customer service.

2024年3月20日
自発的なレビュー
5つ星のうち1の評価

I have several gold necklaces like I…

I have several gold necklaces like I ordered , I don’t like hollow, l only but solid gold necklaces, this one in comparison especially with that price is very very light. Does not feel like a solid gold necklace at all. Very very disappointed. I bought before and always got great service and products. But not this time.

2024年3月8日
Jawa Jewelers ロゴ

Jawa Jewelers からの回答

Thank you for bringing this matter to our attention. We're truly sorry to hear about your disappointment with the gold necklace you received. Your satisfaction is incredibly important to us, and we want to make things right.

We understand your preference for solid gold necklaces and we regret that the item did not meet your expectations, especially given your past positive experiences with our products. We want to assure you that this is not indicative of the quality and service we strive to deliver.

In light of your feedback, we would like to offer you a full refund for the necklace. Please feel free to return the item at your earliest convenience, and we will promptly process your refund.

If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to us. We value your satisfaction and hope to have the opportunity to serve you better in the future.

Warm regards,

Jawa Jewelers

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