Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... もっと見る
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I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is... もっと見る
企業が回答しました
Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A... もっと見る
企業が回答しました
企業情報
JD Gyms - Sunderland について
当該企業による記述
連絡先
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, 英国
- 1917319829
4.4
優良
312件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Boxing area misadvertised
Boxing area misadvertised, filled in cancellation form but have yet to hear back.
2026年7月10日
JD Gyms - Sunderland からの回答
Hello – Thank you for taking the time to leave a review.
We're sorry to hear that the boxing area did not meet your expectations. As per the terms and conditions agreed to upon sign up, members can submit a cancellation request via the online contact form for our team to process. Alternatively, as our memberships are non-contract, members can also cancel the Direct Debit associated with their membership to prevent any future payments from being collected.
The JD Gyms Team 💚
I am 74 year old and my daughter…
I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is the thirds time we came after registration and she got turned away. We asked if an instructor can train with me while my daughter waits outside and the manager refused. He advised that we cancel my membership. This is sad.
2026年6月19日
JD Gyms - Sunderland からの回答
Hello – Thank you for taking the time to leave a review.
We're sorry to hear about your experience. For health and safety reasons, everyone entering or using the gym facilities must be registered to be on site, and the gym team are required to follow these procedures.
We understand your frustration, particularly after multiple visits, and we're sorry that the options available did not meet your expectations.
Thank you for bringing this to our attention.
The JD Gyms Team 💚
Great gym
Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abit annoying for anyone under 16 which I have experienced first hand but is a gym I would recommend switching to when the age requirements are met or just for anyone over 16. Workers are very helpful and make the experience better and keep the gym very tidy. Overall best gym I’ve ever been to and would definitely recommend to anyone who currently goes or anyone that wants to go to the gym as it has friendly prices, many facilities, friendly workers, loads of classes on offer and is open 24 hours a day.
2026年6月13日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hello – Thanks for taking the time to leave such a detailed and positive review. We’re absolutely delighted to hear how highly you rate the gym and that you’re enjoying the range of equipment, the sauna, and facilities. It’s great to know you’ve found the space well equipped and that it’s meeting your training needs so well.
We’re also really pleased to hear that the team have made a positive impression and that the gym is kept tidy, as this makes a big difference to the overall experience.
Thank you for your recommendation and for sharing your experience – it’s fantastic to hear you rate us as the best gym you’ve been to.
The JD Gyms Team 💚
Great gym
Great gym, very stylish interior not too bright and in your face like others. Very state of the art equipment and a wide range of it too.
2026年5月29日
JD Gyms - Sunderland からの回答
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you’re enjoying the gym, especially the interior and the range of equipment available. It’s great to know the environment works well for you and isn’t too overwhelming, while still offering everything you need for your training.
The JD Gyms Team 💚
Gym is great
Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A little bit more thought would have went a long way. Small price to pay for what is otherwise a brilliant gym.
2026年5月25日
JD Gyms - Sunderland からの回答
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the gym overall and that you find it clean, comfortable and well equipped 👍
We also appreciate your comment about the layout in the men’s changing room. We understand how this could be inconvenient, and it’s helpful for us to hear these kinds of details so we can continue improving the experience for our members. We’ll be sure to pass this on to the team.
Thanks again for your kind words – we’re really pleased you think it’s a brilliant gym 💪
The JD Gyms Team 💚
JD Gyms - Sunderland からの回答
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the facilities – that’s exactly what we aim to provide for all our members 👍
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
All the equipments I needed are…
All the equipments I needed are available and it has good decorum
2026年4月25日
JD Gyms - Sunderland からの回答
Hello! We appreciate you taking the time to leave us a review. We're happy to hear that you're enjoying our gym and its wide range of equipment.
The JD Gyms Team 💚
Gym is brilliant has everything it…
Gym is brilliant has everything it needs to have a brilliant work out however the only downside is the lack of staff controlling the amount of kids that come into the gym and continue to stand around machines trying to use them without actually using them
2026年4月22日
JD Gyms - Sunderland からの回答
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you think the gym is brilliant and has everything you need for a great workout. We understand how frustrating it can be when equipment is unavailable due to other members standing around rather than using it. We do expect all members to follow gym etiquette so everyone can train fairly, and if this is something you notice again, we’d encourage you to let a member of the team know so they can step in and help manage this on the gym floor.
Thank you for sharing your feedback.
The JD Gyms Team 💚
JD Gyms - Sunderland からの回答
Hi - We appreciate your 5-star review and are so happy you enjoy our gym and it's friendly atmosphere!
The JD Gyms Team 💚
Review of gym
Recently joined gym is amazing and amazing people go there don’t make me feel uncomfortable as a newbie
2026年3月14日
JD Gyms - Sunderland からの回答
Hi - We're happy to hear that you're having a great experience at our gym so far. It's wonderful that you feel comfortable and welcomed as a new member!
The JD Gyms Team 💚
Lovely gym xx
2026年3月16日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hi - Thank you for the 5 star review! It's really made our day 😀
The JD Gyms Team 💚
JD Gyms - Sunderland からの回答
Hello - We're so glad to hear you're enjoying the gym and we appreciate your kind words about our team. Thanks for the review!
The JD Gyms Team 💚
Im just starting but im loving it my…
Im just starting but im loving it my second weeek…its the time flexibility and range of equipment for me
2026年3月16日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hello - We're happy to hear that you are enjoying the flexibility of our facilities and the equipment available! Thank you for your positive feedback.
The JD Gyms Team 💚
Excellent gym it has everything u need…
Excellent gym it has everything u need the staff are absolutely fantastic
2026年3月16日
自発的なレビュー
JD Gyms - Sunderland からの回答
HI - We're so glad you enjoy our equipment and it's great to see the positive feedback for our staff.
The JD Gyms Team 💚
Good equipment and excellent staff
Good equipment and excellent staff, especially Jan always has a smile on her face and a good chat too, could do with another pec fly machine as there is only one and always a queue.
2026年3月16日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hello - We're happy to hear that you enjoyed your experience with our equipment and staff. We always appreciate and take on board member feedback. Thank you!
The JD Gyms Team 💚
Wonderful staff especially Jan super…
Wonderful staff especially Jan super helpful
2026年3月16日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hi - We appreciate you sharing your positive experience with our team. Thanks for the 5-star review!
The JD Gyms Team 💚
Ideal Gym
Been going JD Sunderland since 2021 never felt the need to change as has every equipment I need and staff are mint.
(Jan is the favourite)
2026年3月16日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hello - We're happy to hear that you consistently have a great experience at our Sunderland location! It's great to know our equipment and staff meet your needs.
The JD Gyms Team 💚
Really good
Really good, friendly and helpful staff, relaxed and welcoming place, very clean and well run.
2025年3月23日
JD Gyms - Sunderland からの回答
Hello - Thank you for your review and the 5 stars! ⭐ We appreciate you highlighting our friendly staff, cleanliness, and the welcoming atmosphere we aim for.
The JD Gyms Team 💚
Checking for suitable Equipment
Went early so I could see the gym for the first time. I suffer from arthritis in my knees so I found a few machines I can use and a few I couldn't. Aim to slowly build the strength in my legs for future knee replacement operation
2026年3月6日
JD Gyms - Sunderland からの回答
Hello - Thanks for the 5 star review! It's great you found machines suitable for your needs.
Best wishes, The JD Gyms Team 💚
So far, so good!
So far, so good, just completed first week of membership. My first 2 classes at Sunderland were definitely 'high volt' and looking forward to using the gym equipment which all looks very new. Bring it on!
2026年3月9日
JD Gyms - Sunderland からの回答
Hello - We're happy to hear that you enjoyed your first week! It's great to know that you found the classes engaging and are looking forward to using the equipment. Thanks for your positive feedback!
The JD Gyms Team 💚
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