Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... もっと見る
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I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is... もっと見る
企業が回答しました
Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A... もっと見る
企業が回答しました
企業情報
JD Gyms - Sunderland について
当該企業による記述
連絡先
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, 英国
- 1917319829
4.4
優良
312件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
JD Gyms - Sunderland からの回答
Hi there - Thanks for taking the time to leave this review. We value member feedback and are always looking at ways we can continually improve our facilities as we are committed to providing a positive and enjoyable experience for all our members.
Thanks, The JD Gyms Team 💚
prefer washy
The gym has a lot of equipment, the weights are good and there’s loads of treadmills and machines, it’s clean mostly, the men’s smell every time, Iv been going for about a year i swap between washy and Sunderland depending on my work, and I do always notice it’s the same 2 staff members on shift though Rob and Lewis it is as if there’s no other staff other than the cleaners, you can guarantee no matter what time you’re there you only see the same 2 members of staff, poor lads never seem to get a day off, other members joke that they live there but it’s so different to Washington.
manager is never in, only 1 personal trainer on the wall, washy however has quite a few, you’d think as a big gym in a great location there would be more personal trainers
If you’re thinking of becoming a member and you want support or you might need it, go to Washington take the extra few minutes drive you’ll be more supported, 2 staff members are great though, sauna is great
2025年6月28日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Really needs updating other than that I…
Really needs updating other than that I quite enjoyed my first visit so much easier with scan & go hopefully will be back this Friday
2025年5月31日
JD Gyms - Sunderland からの回答
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Shite shite shite
2025年5月5日
自発的なレビュー
Good quality of equipment good staff…
Good quality of equipment good staff cracking lads the staff saurna perfect everything stop on highly recommended
2025年4月24日
JD Gyms - Sunderland からの回答
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
JD Gyms - Sunderland からの回答
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
The smooth running of the system and…
The smooth running of the system and ease to access it's wonderful.
2025年4月3日
Best value for money and time
Great staff good equipment and can take my time on my workout
2025年4月2日
Loads of equipment and no queues
2025年3月18日
JD Gyms - Sunderland からの回答
Hi there
We're thrilled to hear you had a positive experience with our equipment and lack of queues. We strive to provide a seamless and enjoyable experience for our customers.
Best wishes
The JD Gyms Team
JD Gyms - Sunderland からの回答
Hi there
We're glad you enjoyed the variety of options available at our gym.
Best wishes
The JD Gyms Team
Very good gym with good shower…
Very good gym with good shower facilities. No pool so only 4 stars instead of 5 😉
2025年2月20日
JD Gyms - Sunderland からの回答
Hi there
Thank you for your kind review! We appreciate you taking the time to share your experience. We're glad you enjoyed our gym and shower facilities.
Best wishes
The JD Gyms Team
Great facilities
Great facilities. Clean changing rooms and showers. The running machines were pretty gross though with really old looking dirt imbedded in the sections where you can put your personal belongings though. Need a deep clean.
2025年2月18日
JD Gyms - Sunderland からの回答
Hi there
We appreciate you taking the time to share your feedback. We're glad you enjoyed our facilities, and we're sorry to hear about the condition of the running machines.
We take cleanliness very seriously and will address this issue immediately. We strive to provide a clean and comfortable environment for all our members. Thank you for bringing this to our attention.
Best wishes
The JD Gyms Team
JD Gyms - Sunderland からの回答
Hi there
We're so glad to hear you had a positive experience! We strive to make finding classes and checking in as smooth as possible.
Best wishes
The JD Gyms Team 💚
used to love JD
Iv been coming to JD in Sunderland for a while now after switching from everlast and the staff are so lovely and supportive especially the 2 young lads, the changing rooms are always kept clean and there is a good amount of equipment. However Iv noticed a few times Iv been that a tall guy sticks his tripod and camera in the middle of the gym floor infront of multiple equipment and screams and shouts. He faces it towards the stairs where me and my friends are extremely uncomfortable to walk up or down as I do not want to be on social media live at the gym, it’s our time to work out without worrying about where I’m ending up on the internet. Not only that it feels I am zig zagging around his camera just to go to the toilet. I come to the gym to work out we should be able to walk freely without dodging a camera that is 3 metres away from him. As well as he walks away from it for a good 5 minutes so it sits there filming everyone. I have seen some staff having to go tell him but I guess nothing has changed. I have been so disappointed about this situation that I’m thinking of switching gyms which is a shame as jd is close commute for me.
2025年1月31日
自発的なレビュー
JD Gyms - Sunderland からの回答
Hi there
We understand your frustration with the recent experience at the gym. It's important for everyone to feel comfortable and safe in their workout environment.
We appreciate you bringing this to our attention and will certainly share your feedback with the team. We strive to create a positive and welcoming atmosphere for all members and will work to address this issue.
Best wishes
The JD Gyms Team
Great gym much better that the everyone…
Great gym much better that the everyone active gym nearby lots of options for weights and cardio and performance Base haven't met staff yet as it's a self serve gym scan in and out 24/7 great place to workout next steps get ontop of my cardio 🥁
2025年1月24日
JD Gyms - Sunderland からの回答
Hi there
Thank you for your kind review! We are thrilled to hear that you are enjoying the gym and finding it a great place to workout.
We are committed to providing a clean and well-equipped environment for our members and we are glad you are finding it beneficial. We hope you continue to enjoy your workouts and achieve your fitness goals.
Best wishes
The JD Gyms Team 💚
New Member January 2025
Great gym, never saw any staff on my first visit. Was asking other members how to work equipment and luckily I saw a friend so now I have a gym buddy, she helped with equipment. Great sauna, everywhere was very clean, brought sanitising wipes with me to use on equipment I used.
2025年1月24日
JD Gyms - Sunderland からの回答
Hi there
We appreciate your feedback and are glad you enjoyed the gym's cleanliness and sauna facilities.
We understand your concern about the lack of staff presence during your first visit. We strive to provide excellent customer service and will address this with our team.
Best wishes
The JD Gyms Team
JD Gyms - Sunderland からの回答
We appreciate your kind words! We're thrilled to hear you enjoyed our range of equipment and found our facilities clean.
Best wishes
The JD Gyms Team
JD Gyms - Sunderland からの回答
We're delighted to hear you enjoyed your experience at our gym. It's wonderful to know you found our staff friendly and appreciated the ladies-only sauna. We strive to create a welcoming and comfortable environment for all our members.
Best wishes
The JD Gyms Team
Important
Gym is very spacious, clean and neat!
Yet while this could be a personal issue but phone network is pretty bad in the gym’s area and connecting to the wifi is almost impossible from outside the premises which makes me call for the reception every time im at the gym.
I suggest you modify the qr code readers to read the qr even if the phone is not connected to the internet.
2024年11月21日
JD Gyms - Sunderland からの回答
Hello Ahmed, thank you for taking the time to leave us a review. We are sure the team at Sunderland will be happy with the 4 star rating. However as frustrated as you with the strength of the Wi-Fi to lose a star because of it.
If you have not tried this yet, please be advised, we have been made aware by our development team that reducing animations in the device settings has resolved this issue for some members. This will be under accessibility, vision enhancements and then reduce animations. If this still doesn’t sort it for you, please contact our team at the Contact Centre by raising a ticket through our website. We will be more than happy to look into this further for you, as the app needs to be live when scanning to ensure the validity of use.
Best wishes,
The JD Gyms Team.
💚
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