Jellymud レビュー 26

Jellymud からの回答

2026年4月22日 に更新

Hi Joshua,

“Farmer win” — we love that! 🚜

Thanks so much for taking the time to leave such a thoughtful review. It’s great to hear the fit and longer cut of our bamboo neck gaiter are working well for you, and even better that it’s keeping you comfortable through both the cold and heat. Exactly what we designed it for.

We really appreciate your support, and we’re glad it’s become one of those pieces you can just put on and forget about.

As a small thank you, here’s a discount code for your next order: THANKS for 10% off.

All the best,
Jellymud Team

Jellymud からの回答

2025年11月17日

Hi Julie,

Thank you so much for your first order with Jellymud! We’re really happy to hear the delivery updates were helpful and that you’re pleased with the design and quality of the tees. Creating pieces that feel special and great value is exactly what we aim for.

Thanks again for choosing us — feel free to use the code THANKS for 10% off your next order.

Jellymud からの回答

2025年6月16日

Hi Ms. Peacock,

Thank you so much for your kind review! We're really happy to hear your grandson loves the T-shirt and hoodie – especially knowing how important comfort is for sensitive skin. It means a lot to us. And thank you for the suggestion – expanding our range to include pieces like shorts and trousers is definitely something we're exploring, so watch this space!

As a small gesture, feel free to use the code THANKS for 10% off your next order.

Jellymud からの回答

2025年5月30日

Hi SH,

Thank you so much for your honest feedback — and for coming back to order from us again. We're really glad to hear you're happy with the quality of your T-shirts — that's something we care deeply about.

We’re sorry to hear the wait and lack of updates were frustrating, and we completely understand how that would be disappointing. You’re right — because we print each piece to order, it can sometimes take a little longer than fast fashion, but that doesn't excuse the lack of communication. We really appreciate you pointing this out, and you're absolutely right — we need to do better here.

Your comment has sparked a review of our update emails and estimated delivery times so future customers aren't left wondering what’s happening with their order. Thank you again for your patience, and for taking the time to let us know — it really helps us improve.

Warm wishes,
The Jellymud Team

Jellymud からの回答

2025年5月15日

Hi Fran,

Wow, thank you so much! We’re thrilled to hear you’re loving the quality and style enough to come back for more. That kind of feedback really means the world to us.

As a little thank you, feel free to use the code THANKS for 10% off your next order.

Jellymud からの回答

2025年5月6日

Hi Monika,

Thank you for the great review! We're so glad you love the tops and had a good experience with our customer service—it really means a lot to us.

As a little thank you, you’re welcome to use the code THANKS for 10% off your next order. Hope to see you again soon!

Jellymud からの回答

2025年5月5日

Hi Angelique,

Thank you so much for your kind words! We're really happy to hear you love the T-shirt and appreciated the quality and communication—it means a lot to us. We put a lot of care into every order, so it’s lovely to know it came through.

As a small thank you, feel free to use the code THANKS for 10% off your next order.

Jellymud からの回答

2025年4月23日

Hi Mumpays1,

Thank you for the lovely review! We're so glad you’re happy with the fit and quality—it’s always our goal to create pieces that feel as good as they look. And we’re especially glad you noticed the eco-friendly side too—it’s a big part of what we care about at Jellymud.

As a thank you, feel free to use the code THANKS for 10% off your next order.

Jellymud からの回答

2025年4月23日

Hi Cathy,

Thank you so much for the lovely review! We're thrilled to hear the T-shirt was even better than you’d hoped. It means a lot to us that you noticed the quality and care we put into each made-to-order piece—and that it got to you nice and quickly too!

We’d love to have you back anytime. As a little thank you, feel free to use the code THANKS for 10% off your next order.

Jellymud からの回答

2025年4月15日

Many thanks for your 5 star review, it means so much to small businesses like ours!

Jellymud からの回答

2025年4月3日

Hi Stephen,

We really appreciate you taking the time to leave a 5-star review—it means a lot to us as a small business! We're so glad you love the quality and fit of your Jellymud T-shirts, and we hope you enjoy wearing them.

Thanks again for your support!

Jellymud からの回答

2025年2月14日

Thank you so much for taking the time to leave us a 5 star review. Enjoy wearing your tees!

Jellymud からの回答

2024年9月27日

Thank you for taking the time to leave this wonderful review. We're glad to hear that our bamboo clothing is perfect for your daughter.

Jellymud からの回答

2024年1月19日

Thank you for taking the time to leave a review. We’re so glad to hear that you love the tee!

Jellymud からの回答

2023年12月14日

Dear Caroline,

Thank you for taking the time to share your experience. We’re sorry to hear that your recent purchase wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.

I understand that you were expecting your parcel to arrive sooner and know how frustrating this must have been for you. As per our email correspondence, once our orders have been collected, Amazon keep our customers informed of the journey and estimated delivery times via email and this is something we cannot control.

The majority of our clothes are made from bamboo and organic cotton within Europe. Our gilets are made from recycled polyester and are made in a factory that specialises in this type of product. All of the suppliers we have partnered with are audited regularly to ensure our clothing is made to a high standard.

Please feel free to contact us directly at hello@jellymud.uk so we can discuss your experience further.

Best regards,
Lizzie

Jellymud からの回答

2023年10月27日

Hi Gon,
Many thanks for taking the time to leave a review. We're delighted to hear that you are really happy with our bamboo fabric!