I love using Jennifer Lopezâs serum taking care of my skin makes me feel like a women not to say men donât take care of their skin I work hard everyday I like how my face looks Jennifer Lopez should... ãã£ãšèŠã
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SCAM!!! You order one thing but then it gives you a âdiscountâ that unknowingly enters you into a memebership where you automatically get charged 122$ per month for three months for a kit thatâs deli... ãã£ãšèŠã
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I've been using jlo's products consistently in the morning and at night for a couple of years now and they truly work. The cleanser, serum and moisturizer keeps my face hydrated and glowing! I also ap... ãã£ãšèŠã
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I have tried all of the facial regimen kits and this is by far my favorite. Love the products and easy to manage the subscription.
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JLO Beauty ã«ã€ããŠ
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JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date."
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Why Customers Choose JLO Beauty®
- â Luxurious, high-performance formulas with clinically tested ingredients
- â Effortless routines designed for consistent, visible results
- â Complete morning-to-night skincare rituals for face and body
- â Backed by a 60-day money-back guarantee
Beauty Has No Expiration Date
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complexâ¢, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
Our Philosophy
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
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I will give you ZERO stars ifâŠ
I will give you ZERO stars if possible.
I have return many packages, I have contacted customer service to cancel the shipments because Iâ m under medical treatment for a ski condition. Still, you keep sending me this stuff that I donât want and donât need.
2026幎6æ25æ¥
JLO Beauty ããã®åç
Weâre sorry to hear about your experience, Hilda. Based on the concern you shared with us, weâve gone ahead and canceled your account and waived the remaining balance. Here in JLO Beauty your health is our top priority. Youâll receive an email confirmation shortly with an overview of your canceled account and all related details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your beauty journey.
Called to advance an order of myâŠ
Called to advance an order of my skincare products. Service was friendly, fast and efficient as it always is. Love these JLo skincare products. Have used them for years now. My skin looks younger and healthier than ever before!
2026幎6æ20æ¥
JLO Beauty ããã®åç
Thank you for your wonderful feedback, Christine! We're so glad to hear that our team was able to assist you quickly and kindly, and it means a lot to know our products have remained a trusted part of your routine over the years.
Seeing your skin continue to look vibrant and healthy is exactly what we hope for, and with consistent use, those results will only keep improving. We truly appreciate your loyalty to JLO Beauty.
Do not sign up for this
Do not sign up for this, you cannot get out of it without cancelling your card.
2026幎6æ25æ¥
JLO Beauty ããã®åç
We understand your frustration and appreciate your feedback, Beaudie. Our goal is always to provide transparent and positive experience. Please contact our Customer Care team so we can review your account and assist further, give us a call at 1â800â704â7551 so we can help you directly.
I love my JLO stuff..
I love my JLO stuff... I'm used from the past 3 years... great quality and good price with my suscripción ðð love it ð Gracias JLO â€ïž
2026幎6æ25æ¥
JLO Beauty ããã®åç
We love hearing this, Lilian! It's wonderful to know how much joy our products bring you and that you've stayed with us for so long.
With steady, consistent use, youâll continue to see your skin looking and feeling its best. We truly appreciate your support and are glad you chose JLO Beauty as part of your skincare journey.
JLO Beauty ããã®åç
Thank you for your lovely feedback, Antoine! We're so glad to hear our skincare brings that energized, healthy look to your complexion â thatâs exactly what our formulas are designed to support.
Always remember, consistency is key. When you keep your JLO Beauty routine going each day, those skinâloving ingredients can deliver even more noticeable radiance and longâlasting benefits over time. We're grateful to be part of your glow journey.
JLO Beauty Products
The products are nice, but too expensive. Iâve scaled back on the products. In general, the customer service is good.
2026幎6æ25æ¥
JLO Beauty ããã®åç
Thank you for sharing your thoughts, Annette! Weâre glad to hear youâre enjoying the products and that our Customer Service team has been helpful. We understand that staying within a budget can be challenging, and price is always an important factor.
As a JLO Beauty member, you get access to exclusive discounts and full control of your account through the member portal, where you can easily make any changes that fit your needs.
With steady, consistent use, the benefits of JLO Beauty become even more visible and rewarding over time. Your commitment to caring for yourself is truly inspiring, and weâre honored to be part of your routine.
All good
All good, been ordering & have a subscription. Great everyday hydration
Highly recommmend!
What I would like since I subscribe to the Block Buster Moisturizer, is free shipping!
Now that would be a nice perk for my subscription!
2026幎6æ24æ¥
JLO Beauty ããã®åç
Thank you for your wonderful feedback, Cheryl! We're thrilled to hear it has kept your skin feeling deeply hydrated day after day, and we truly appreciate your continued support.
Keeping That Blockbuster in your everyday routine allows its moistureâboosting ingredients to deliver even more noticeable smoothness and longâlasting radiance over time. Weâre grateful to be part of your skincare journey and excited for the glow that continued use will bring.
Extremely helpful and great listeners
Very friendly, understanding and willing to listen to their customers and at the end repeat the issue to make sure its understood and then reassure you of your status with them, etc - these people R wonderful!!!
2026幎6æ24æ¥
JLO Beauty ããã®åç
Thank you for sharing you experience, Lupe! We're thrilled we could help.
Thank you for recognizing our Customer Care team, we're always happy to support our customers. We're so glad you chose JLO Beauty as part of your skincare journey.
Excellent product and presentation.
2026幎6æ25æ¥
JLO Beauty ããã®åç
Thank you for your feedback, Zairy! Weâre delighted to know our product has made a strong impact on your experience.
Your support means a lot, and with steady, consistent use, youâll continue to see your skin look and feel even better over time. Thank you for choosing JLO Beauty as part of your skincare journey.
Excellent Product and Services Keep upâŠ
Excellent Product and Services Keep up the good job and more power to your company and God bless
2026幎6æ25æ¥
JLO Beauty ããã®åç
Thank you for sharing such uplifting words, Rosalie! We're truly grateful to know our skincare and service have made a meaningful impact on your experience.
Your encouragement means a lot to our team. With consistent use, you can look forward to continued improvements and even better results over time. We appreciate your support and are glad you chose JLO Beauty as part of your skincare routine.
JLO Beauty ããã®åç
Thank you for sharing your thoughts with us, Gladys! We're delighted to know our products have made such a great impression on you.
With consistent use, you can expect those visible benefits to keep building and your skin to continue looking its best. Thank you for choosing JLO Beauty as part of your skincare journey.
Ms Mills
Lâ€ïžV Mrs. Lopez skincare one of the best Iâve used, Iâve used the products for about 3years moisturizing excellent, however I use the sunscreen and the cream appears to leave a caste, but otherwise Iâm complimented often on how great my skin looksð
2026幎6æ25æ¥
JLO Beauty ããã®åç
Thank you for sharing your experience with us, Isidra! Weâre thrilled to hear how beautifully our skincare has supported your complexion over the years â and that others are noticing your glow.
We also appreciate your thoughts on the sunscreen and cream; insights like yours help us continue refining our formulas. Keeping your JLO Beauty routine going each day lets those nourishing ingredients work their magic and reveal even more visible improvements. Weâre grateful to be part of your skincare journey and excited for the glow still ahead.
The quality of the face products aren'tâŠ
The quality of the face products aren't what they used to be, the packaging is nice but the product pulls up my face and looks like dirty sloughing skin
2026幎6æ25æ¥
JLO Beauty ããã®åç
Weâre sorry to hear your experience with our face products didnât meet your expectations, Jessica. We value your feedback and want every customer to feel confident and comfortable with their skincare routine. Your comments help us continue improving and delivering products our customers love. If you have any question or need further assistance, please contact us at 1â800â704â7551 so we can help you directly.
JLO Beauty is #1
Iâve been a proud and loyal customer and user of JLO Beauty since the brand launched in January of 2021. I absolutely LOVE all the products, and use them every day of my life. I especially LOVE âThat JLo Glowâ serum as that has been a product that has truly transformed my skin. I highly recommend this incredible brand by Jennifer Lopez to everyone I know. Will gladly support JLO Beauty forever!!!!
2026幎6æ25æ¥
JLO Beauty ããã®åç
Thank you for sharing your experience, Brandon! It's incredible to hear how our collection has become such a staple in your routine.
Keeping That JLo Glow and your other JLo Beauty essentials in your daily lineup allows those performance-driven ingredients to deliver even more visible, radiant results over time. Your loyalty and enthusiasm truly inspire us, and weâre honored to continue this glow journey with you.
I love all the products ,the way theyâŠ
I love all the products ,the way they make my skin feel. Keep doing an exceptional job
2026幎6æ10æ¥
JLO Beauty ããã®åç
Thank you for sharing your experience, Joy! We're thrilled to hear how beautifully JLO Beauty is working with your skin and that you're enjoying the experience.
With regular use of your JLO Beauty favorites, those nourishing ingredients can deliver even more noticeable glow over time. Weâre grateful to be part of your routine and excited for whatâs ahead for your skin.
The customer service was friendly andâŠ
The customer service was friendly and really helpful
2026幎6æ24æ¥
JLO Beauty ããã®åç
Thank you for your feedback, Raquel! We're thrilled we could help. Thank you for recognizing our Customer Care team, we're always happy to support our customers. Thank you for choosing JLO Beauty!
wish I would have read some of theseâŠ
wish I would have read some of these reviews before I tried what i thought was just a sample kit of some of their products. I am really good at checking the "fine print" as I know a lot of companies try to get you to agree to a subscription without you noticing. But I truly did not see anything indicating this was a subscription. After not being able to cancel it myself on the website, I used their chat "customer service" feature. I was told my subscription was cancelled & received an email stating this as well, but when I go into my account on the website it still shows as active. I'm going to give it a few days & check again and hopefully it will reflect as cancelled on the site as well. Of course you also are not able to remove your payment method from your account either.
I wonder if JLO herself actually knows how sketchy things are with this company or if she just unwittingly hired sketchy people to run it for her.
2026幎4æ27æ¥
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This is fraud
I had the same experience as others with J Lo Beauty. the website said I would get new shipments about every 3 months, but one arrived only a month later and at 3 times the cost of the first purchase. I have not opened the package and just want to send it back. Their customer service told me I would have to pay for shipping both ways. I canceled the subscription but got a notice the day after that they were sending another package priced at $308.49!
2026幎3æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Absolutely terrible company
Absolutely terrible company. I bought a $90 box of random stuff for my girlfriend for Christmas and have been charged $90 4 times. Luckily i noticed the charges and called the terrible customer service team they have and asked them why im being charged multiple times. Her exact response was âyou didnt read the fine print in the terms and conditionsâ i honestly thought i was being pranked. They basically made a package for Christmas and in the terms and conditions said it was a $390 subscription. I told them to cancel the next orders and i was going to send the one i had back, the lady told me thats fine. I look the next month and im charged AGAIN! So i finally called my bank and disputed the charges and had to put a stop payment on them. Insane. DO NOT BUY
2025幎12æ10æ¥
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Subscription based without you knowing
I placed an order in December not realizing it automatically puts you in a subscription. Then I saw in November another box was going to ship. I quickly went to try and cancel, but couldn't. The ONLY way to cancel is through calling. They boast that you can manage your subscription easily, but it just adding it removing, or changing the date. There is no way to cancel without talking to a person. So, I call. 3 times the customer service rep said would "pause" my current shipment, asked me how much product I have,and said would "pause until June." I said multiple times, "no, I want to cancel." It was to the point I was just going to have to cancel my card with how he wasn't listening. Finally he said it was cancelled and I got a confirmation e-mail. It feels dirty how they set you up for a subscription without making it overtly obvious AND that there isn't a simple "Cancel Subscription Link," you have to call a Customer Service Line and deal with them trying to keep you.
2026幎2æ21æ¥
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