My processing time was very fast without any complications. It was very convenient for me to send money while at home without going to a place of business where my processing fee would be greater.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very disappointed that a lot of times that I log on to send money, there are technical difficulties that don't allow me to send the funds! Today was a blessed day as the only issue I encountered, was... もっと見る
企業が回答しました
THE SYSTEM SOMETIMES SHOW THE FEE AS 00 DOLLARS AND THE TRANSACTION FAILED > THEN YOU KEEP DOING IT OVER AND OVER THEN GTHE FEE POPS UP ! > THAT SYSTEM ERROR NEEDS TO BE FIXED LIKE RIGHT AWAY
企業が回答しました
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... もっと見る
企業が回答しました
企業情報
当該企業による記述
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
連絡先
4.3
優良
3060件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Ease of doing the transaction
2026年6月13日
I love online services it’s easier and…
I love online services it’s easier and faster than going into a branch.
2026年6月12日
Easy to use no problem I love it money…
Easy to use no problem I love it money go in my account in minutes
2026年6月5日
JN Money からの回答
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services reliable and that our team has been available to support you when needed. We value your business and hope to serve you again soon.
The transfer process was quick and easy…
The transfer process was quick and easy toto navigate.
2026年6月10日
JN Money からの回答
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money. Thanks for the continued support.
JN Money からの回答
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money. Thanks for the continued support.
There was a lot of back and forth in…
There was a lot of back and forth in get signed up ; sending the funds the process was just difficult for me. In comparison to Western Union.
2026年6月1日
JN Money からの回答
Dear Valued Customer, Thank you for your feedback. We are happy to see that you were ultimately able to complete your transfer successfully. We sincerely apologize for the challenges you experienced during the registration process, the safety and security of the website is very important to us, and we will continue to monitor and improve the customer onboarding experience.
JN Money からの回答
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money from the USA directly to your account in Jamaica. Thanks for the continued support.
JN Money からの回答
Dear Valued Customer, Thanks for the 5-star review. Providing our customers with a fast, secure and reliable remittance experience is one of our top priorities. We can value your business and can't wait to serve you again soon.
JN Money からの回答
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money. Thanks for the continued support.
JN Money からの回答
Dear Valued Customer, we are sorry to hear that you found the signup and verification process complicated. We aim for our customers to have a simple and seamless and secure experience. Thank you again for your valuable feedback and for choosing our service.
The site is very slow to load pages and…
The site is very slow to load pages and often times out or sometimes I cannot even log into it
2026年6月5日
JN Money からの回答
Dear Valued Customer, thanks for bringing this matter to our attention. We apologize for the inconvenience you have experienced while using the site.
To assist with our investigation, could you please provide additional details, including the date and time the issue occurred and any error messages you may have received? Our team will review the information provided and work to identify the cause of the slow performance and login difficulties you are experiencing
Easier to use now… still need a bit to…
Easier to use now… still need a bit to delete old contacts
2026年6月5日
JN Money からの回答
Dear Valued Customer, Dear Customer, thanks for your positive feedback. We are happy to hear that you found our service to be an easy and convenient way to send money. Thanks for the continued support.
JN Money からの回答
Dear valued customer, thank you for your feedback! We're glad you've had an excellent experience with our service. We also appreciate your comment and are continuously working to improve system reliability to provide a consistently smooth experience.
FEE TO SEND SHOWS 0 DOLLARS FEE AND TRANSACTION FAILS
THE SYSTEM SOMETIMES SHOW THE FEE AS 00 DOLLARS AND THE TRANSACTION FAILED > THEN YOU KEEP DOING IT OVER AND OVER THEN GTHE FEE POPS UP ! > THAT SYSTEM ERROR NEEDS TO BE FIXED LIKE RIGHT AWAY
2026年6月4日
JN Money からの回答
Dear valued customer, thank you for your feedback! We're happy to hear you've had a great experience with our service. We appreciate your patience and are continually working to improve reliability and performance.
Convenient Processing
My processing time was very fast without any complications. It was very convenient for me to send money while at home without going to a place of business where my processing fee would be greater.
2026年6月4日
JN Money からの回答
Dear valued customer, thank you for your review! We're pleased to hear your transaction was processed quickly and without complications. It's great to know you enjoyed the convenience and savings of sending money from home. We appreciate your support and look forward to serving you again.
The process of registering is too long…
The process of registering is too long and complicated.
2026年5月27日
JN Money からの回答
Dear valued customer, thank you for your feedback. We understand that the registration process may feel lengthy, and we appreciate your input. We're always looking for ways to make the experience simpler and more user-friendly while maintaining security requirements.
The instructions were clear and easy to…
The instructions were clear and easy to follow. The xchange rate was very reasonable.
2026年6月2日
JN Money からの回答
Dear valued customer, thank you for your feedback! We're glad to hear the instructions were clear and easy to follow, and that you found our exchange rate to be very reasonable. We appreciate your support and look forward to serving you again.
JN Money からの回答
Dear valued customer, thank you for your feedback! We're glad to hear you found our service quick and efficient. We appreciate your support and look forward to serving you again.
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