The requirements to open an account and the communication between departments are very poor! I find it a bit backwards that we cant open an account get a card to that account in the same place. To act... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff is friendly and efficient, always go extra mile to solve any problems
企業が回答しました
My experience has always neen great as the customer representative is knowledgeable about their products offers and know how to direct you safely from start to finish They are caring and shows empath... もっと見る
企業が回答しました
To have back a online banking system. Wear you can go and do your transaction yourself. Because it's inconvenient for me to fine one of these locations..
企業が回答しました
企業情報
当該企業による記述
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
連絡先
Brixton Road 389-391, SW9 7DE, London, England, 英国
- 02077376951
4.8
優良
79件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My experience has always neen great as…
My experience has always neen great as the customer representative is knowledgeable about their products offers and know how to direct you safely from start to finish They are caring and shows empathy when needs be
2026年6月11日
自発的なレビュー
JN Money - Brixton からの回答
Dear Valued Customer, Thanks for the awesome review. We are happy to hear that you have consistently had a great experience with our service and that you find our staff knowledgeable and supportive. We will be sure to share your feedback with the team. Thanks again or choosing JN Money Services.
Staff is friendly and efficient
Staff is friendly and efficient, always go extra mile to solve any problems
2026年7月21日
自発的なレビュー
JN Money - Brixton からの回答
Dear Valued Customer, Thanks for the awesome review. We are happy to hear that you have consistently had a great experience with our service and that you find our staff to be friendly, efficient and willing to go the extra mile. We will be sure to share your feedback with the team. Thanks again or choosing JN Money Services.
She greet me wit a warm on wonderful…
She greet me wit a warm on wonderful smile. Nt just today bt always . And as for today the service was brilliant
2026年7月21日
自発的なレビュー
JN Money - Brixton からの回答
Dear Valued Customer, Thanks for the awesome review. We are happy to hear that you have consistently had a great experience with our service and that you find our staff warm and supportive. We will be sure to share your feedback with the team. Thanks again or choosing JN Money Services.
JN Money - Brixton からの回答
Dear Valued Customer, thank you for your kind feedback. We are happy to hear that you found our service convenient and that our team provided you with friendly and professional service. Your comments are greatly appreciated and will be shared with our staff as encouragement to continue delivering the high standard of service our customers expect. Thank you for choosing JN Money Services. We look forward to serving you again soon.
My experience today in the bank was…
My experience today in the bank was very satisfied,the teller was very polite and courteous
2026年6月16日
自発的なレビュー
JN Money - Brixton からの回答
Dear Valued Customer, Thanks for the 5-star review. We are happy to hear that you find our services reliable and that our team has been available to support you. We value your business and hope to serve you again soon.
JN Money - Brixton からの回答
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services reliable and that our team has been consistently available to support you when needed. We value your business and hope to serve you again soon
Very reliable in everything you do
Very reliable in everything you do, it makes it much easier to find and pay bills
2026年2月24日
JN Money - Brixton からの回答
Dear valued customer, thank you so much for your kind words!We’re happy to hear that you find our services reliable and that we make it easier for you to find and pay your bills. We truly appreciate your support and look forward to serving you again!
JN Money - Brixton からの回答
Dear valued customer, thank you! We’re glad you’re enjoying the convenience of sending money right from your sofa with JN Money Online. We look forward to serving you again soon.
Very straightforward and easy to use…
Very straightforward and easy to use just navigate, and you see all the options needed easier and safer than saying your personal details in a shop, than wasting your time going to the shop.
2025年10月20日
JN Money - Brixton からの回答
Dear valued customer, thank you for sharing your experience! We’re delighted to know you find our service straightforward, secure, and time-saving. Making transfers easy and convenient for our customers is always our goal.
Very pleasantly spoken excellent service
Very pleasantly spoken, lots of care and attention to detail about what I wanted. Excellent service.
Thank you Hortence for an excellent service.
2025年10月20日
自発的なレビュー
JN Money - Brixton からの回答
Dear valued customer, thank you for your kind words! We’re happy to hear that Hortence provided excellent service and gave great attention to your needs. We’ll be sure to share your feedback with her!
After talking to the online help they…
After talking to the online help they told me what to do makes it easy to do what I could do.
2025年9月26日
JN Money - Brixton からの回答
Dear Valued Customer, Thanks for the 5-star review. Providing convenient and reliable service is our goal and we are pleased to know that you were satisfied. We appreciate your feedback and your business. Thanks for choosing JN Money Services.
JN Money - Brixton からの回答
Dear Valued Customer, Thanks for the 5- star review, we appreciate your business and look forward to serving you again in the future.
JN Money - Brixton からの回答
Dear valued customer, we’re happy to know your experience was quick and straightforward, just the way it should be! Thank you for choosing JN Money!
Great support st Patrick Forrest
Great support st Patrick Forrest I even sent 10 pound to some card
2025年7月18日
JN Money - Brixton からの回答
Dear valued customer, thanks for the kind words! We're glad you had great support from St. Patrick Forrest and that everything went smoothly. Thank you for choosing JN Money!
Property Tax Payment - Excellent Customer Service
I made a property tax payment on 1st May 2025 at the Brixton branch. When I asked the seller when it would be received by Inland Revenue she said she had no idea. I wasn't happy with this response but made a pledge to follow this up at another time. I returned to the Brixton branch a few days later and spoke to a different teller (Tracey) who explained that JN did not control when the tax office updated their records. I explained that I wanted confirmation that payment had been received at the very least. Tracey then suggested that she email the tax office to confirm receipt of payment and request an estimate of when their records would be updated so I could check the website. Tracey then called me back as promised when she received a response from the tax office who confirmed they had received payment from JN and that their website would be updated by 21st May. I have checked the site and all is up to date. I would just like to thank Tracey for going the extra mile to give excellent customer service, as my confidence with using JN services was low. She has restored my faith in the system and has demonstrated how excellent customer service should be given and was much appreciated.
2025年5月12日
自発的なレビュー
JN Money - Brixton からの回答
Dear valued customer, thank you so much for sharing your experience. We're truly sorry for the initial uncertainty you faced, but we're delighted to hear that Tracey was able to provide the clarity and support you needed. We'll be sure to recognize her for going the extra mile. Your feedback means a lot, and we're glad your confidence in our service has been restored.
Patrick was impeccable with his…
Patrick was impeccable with his customer service delivery just a perfect display of customer care, attentive and solved my issues with excellence.. Please pass on my thanks he was an absolute pleasure.
2025年3月3日
自発的なレビュー
JN Money - Brixton からの回答
Dear valued customer, thank you for sharing your experience! We’ll definitely pass on your thanks to Patrick—he’ll be so happy to hear this!
Customer service person , Miss Spencer
The customer service person , Miss SPENCER, NKENGE was very polite, informative and efficient in doing her job.
2025年2月21日
自発的なレビュー
JN Money - Brixton からの回答
Dear valued customer, thank you for your wonderful feedback! We're thrilled to hear that Miss Spencer, Nkenge provided polite, informative, and efficient service. We'll be sure to share your kind words!
Customer was top notch- they were…
Customer was top notch- they were willing to listen and also sought the help of senior personnel to provide the help that I needed
2025年2月3日
JN Money - Brixton からの回答
Dear valued customer, thank you for your kind words! We're glad our team could assist you effectively. Your satisfaction means a lot to us!
Excellent customer service from Patrick…
Excellent customer service from Patrick today as always very helpful
2025年2月7日
自発的なレビュー
JN Money - Brixton からの回答
Dear valued customer, thanks for your kind words! We're glad Patrick provided excellent service. We’ll be sure to share your feedback!
JN Money - Brixton からの回答
Dear valued customer, thank you for your kind words! We're thrilled to hear you had a positive experience. We look forward to serving you again soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。