Jobyco shipping ltd レビュー 

399
TrustScore 5段階評価の3.5

3.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a great experience with Jobyco when I purchase their customized boxes , especially thanks to Theresa from their customer service team. Unfortunately, the delivery process was affected by... もっと見る

5つ星のうち5の評価

Hi there, My experience with Jobyco driver called Kofi B, was such amazing person. * Very respectful * He gives good advice * Helpful in parking your items * Good in Customer relations... もっと見る

企業が回答しました

5つ星のうち1の評価

Since the man died in June 2024 the company delays in delivering goods to customers ! Do not use them or else your shipment will take up to 6 weeks or more to arrive! This incompetence has nothing to... もっと見る

5つ星のうち5の評価

Wonderful and superb customer service. What a good asset to Jobyco. She was too professional; I least expected this from her. Very calm, composed and helpful in answering my queries. She needs a pat... もっと見る

企業情報

  1. 貨物輸送業

当該企業による記述

We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.


連絡先

3.5

まあまあ

TrustScore 5段階評価の3.5

399件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 58%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.5

すべてのレビュー

(399)

過去12か月のレビュー数: 32

レビューを書く
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5つ星のうち1の評価

Unreliable company

My experience with Jobyco is not great. I have used them for a couple of years. In the past once it happened that they did not turn up to collect a parcel , despite taking a day off work to be around for collection.
Recently, they have not turned up for collection for 2 weeks now, no communication.
In respond to the company’s reply:
1. First week: Did contacted on the day and was told that they are coming to collect, but they didn’t turned up. No communication afterwards.
2. They called when I was in a meeting. I called back but no answer. The company send a text afterwards that they are collecting the parcel , so I was waiting, but no further contact or picking up.

2025年10月14日
自発的なレビュー
Jobyco shipping ltd ロゴ

Jobyco shipping ltd からの回答

Dear Timea,

Thank you for sharing your experience with us. We would like to clarify that, on both occasions, our driver attempted to contact you via phone, but you did not answer the call. This situation is not solely attributable to our organization. The driver also sent a text message, to which you did not respond, leading them to conclude that you were unavailable for the scheduled collection. As a company that specializes in package collection, we strive to avoid unnecessary journeys to locations where a customer may not be present.

We would like to emphasize that Jobyco is the only door-to-door delivery service in the United Kingdom that goes to great lengths, especially traveling long distances, to ensure the satisfaction of our customers, and we remain committed to this mission.

5つ星のうち5の評価

🌟 Great Recovery and Excellent Customer Service



After a disappointing experience with a missed pickup, I was contacted by Jobyco, and I truly appreciate how they handled the situation. They reached out to apologise and quickly arranged for a driver to come to my address to collect my items.
A special mention goes to Phyllis from their customer service team she was extremely helpful, professional, and understanding. She made sure my items were picked up promptly and even offered me a discount as a goodwill gesture.
I really appreciate the effort Jobyco made to resolve the issue and restore my confidence in their service. Mistakes can happen, but it’s how a company responds that truly matters and in this case, Jobyco did the right thing. Thank you for making it right

2025年10月10日
自発的なレビュー
5つ星のうち5の評価

Reliability



I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand that such things can happen. What matters most to me is that there is always someone available to speak with and follow up. Overall, Jobyco has been consistently reliable, and I’m happy to continue using them.

2025年9月29日
自発的なレビュー
5つ星のうち5の評価

Well for a very long time i have…

Well for a very long time i have patronised jobyco for all my shipments.
Sometimes the van gets full and they rebook me for the next day or two.
The normal trend is get the bookings and wait for the pick up van. Once that is done: it's end of business.
But something new happened with my last shipment.
There is a lady there called Vanesa, and this is actually the first time she handled my bookings. After the bookings I told her to ensure that they come as booked. And she affirmed it will be done as booked and the driver will txt in the morning.
Well by mid morning, no txt and as I decided to call, then came a call and guess who was on the line...
It was Vanesa calling to check if I had been vontacted or received a txt.
When I said no, she apologised and said I should not worry. She will check and call me back. Within 5 minutes she called and said the van man will cintact me shortly.
The van man called me and and said I will be with me in about an hour.
He did came and picked my box.
Vanesa called again if my box was picked and I alright.
THIS IS WHAT WE CALL CUSTOMER SATISFACTION IN BUSINESS.
The little extra care shown to us remains forever, not just the bookings and picking up the box.
Kind Regards,
C M

2025年8月16日
自発的なレビュー
5つ星のうち3の評価

My own experience

I think some of the workers are not competent enough. But for Vanessa at the call centre was polite, empathetic and gave a listening ear and was able to convince me not to cancel my booking. She is competent and has a business convincing skills. Thanks to her and Emmanuel the driver for Leeds. Emmanuel is also competent. The incident happened some few weeks ago

2025年8月17日
自発的なレビュー
5つ星のうち1の評価

Worse than terrible

I wish there was a minus 1 star or a 1/4 star. They say boxes are marked fragile but they treat them as metal unbreakable boxes.

I just got a delivery at Oyibi on the 12th August 2025.

I would not recommend them. This is the second package in less than a month they have damaged. Vases and glasses bubbled wrap all end up broken.

The package today had the perforated washing liquid in a plastic container damaged and it ruined almost all the contents of the box.

Only ship unbreakable things with them. They deliver on time but they are the most wreck less handlers I have come across.

One day they will break a priceless item worth thousands and there will be a lawsuit waiting to bring them to their knees.

Keep ignoring our complaints and your day of reckoning will come sooner than you think

2025年8月12日
自発的なレビュー
Jobyco shipping ltd ロゴ

Jobyco shipping ltd からの回答

Dear Mr. Kojo Amoo-Gottfried,

We're truly sorry to hear about your experience with us and that you're not entirely satisfied with our services. We appreciate your feedback on Trustpilot and would like to make things right.

We've reviewed your shipping history with us between June 3rd and July 7th, 2025, and noticed you had five shipments with us. We understand that sometimes things don't go as planned, and we want to assure you that we take all concerns seriously.

As a Ghanaian company, we pride ourselves on helping our customers send essential items back home. We know our roads can be challenging, and we do our best to navigate these difficulties. However, we also want to be transparent about the limitations of our services, especially when it comes to shipping fragile or sensitive items.

If you'd like to discuss your experience further or have any questions, please don't hesitate to reach out. We're here to listen and help. You can contact us directly at 020 36956226.

Thank you for your understanding, and we hope to serve you better in the future.

5つ星のうち1の評価

DONT TRY JOBYCO

It used to be a good company. After the death of the owner things are falling apart as items are not handled properly resulting in damages and theft. Please seek alternative shipping to Ghana. after stealing or destroying your stuff they will never ever respond to your email. They dont care , they dont mind . I have sent emails upon emails on my items. Till date jobyco, the lawless company doesn't bother to respond . RIP Nana Obiri, he would have instructed someone to do the right thing. JOBYCO. VERY BAD EXPERIENCE

2025年6月18日
自発的なレビュー
Jobyco shipping ltd ロゴ

Jobyco shipping ltd からの回答

We believe this review is dishonest and does not represent facts on the ground. Nonetheless, if there is any proof of theft, kindly forward it to our email, and we'd be glad to assist you. But one value that makes Jobyco stand out for our over 20 years in the industry is our excellent customer service and professionalism. Hence, we believe this review does not accurately represent Jobyco's services or any subsidiary of Jobyco Shipping Limited

5つ星のうち5の評価

I recently used Jobyco Shipping to send…

I recently used Jobyco Shipping to send goods from the UK to my wife in Akosombo, and I must say, the service was absolutely fantastic from start to finish. Everything went smoothly, and the entire process was handled professionally.
A special shoutout goes to Felicia. she truly went above and beyond to ensure everything was taken care of. Her communication was clear and timely, and she made the entire experience stress-free. It's rare to find such dedication and customer care these days.
Thanks to Jobyco and especially Felicia for making this such a great experience. I’ll definitely be using your services again and recommending you to others

2025年6月20日
自発的なレビュー

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