They cancelled my order because I assume they didn't want to sell at that price. Product is now advertised on their website at higher price. Could be a ruse to advertise at a lower price just to get y... ãã£ãšèŠã
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I have used John Bell and Croyden for some years when I have either worked near or, for a short time lived near, the shop. Even though I am further out of London now, I continue to purchase as I find... ãã£ãšèŠã
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Purchased a MASON PEARSON Handy Sensitive Bristle Hairbrush SB3. This is an excellent hair brush. I wish I had discovered this hairbrush brand a long time ago. It stops the static build up and transf... ãã£ãšèŠã
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Love this company, been buying from them, mostly in person, since 1975 when my daughter was born and it was the only shop that sold disposable nappies small enough. Online is great, theyâve never let... ãã£ãšèŠã
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John Bell & Croyden is the Wellbeing Emporium and Pharmacy setting standards in providing bespoke and truly holistic health solutions under one roof. We have experience gained from over 200 years in the business and have earned a global reputation for delivering excellence, innovation and first class products and service.
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50-54 Wigmore Street, W1U 2AU, London, è±åœ
- 0207 935 5555
- jbc@johnbellcroyden.co.uk
- johnbellcroyden.co.uk
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Lovely choice of beautiful soaps⊠EasyâŠ
Lovely choice of beautiful soaps⊠Easy to order. Great website. Good packaging in a strong box. Arrived quickly with regular updates.. Wonderful service. Also answered a query straight away.
2025幎6æ25æ¥
John Bell & Croyden ããã®åç
Dear Jayne,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
Complete Waste of money
Complete Waste of money, this wax got zero hold, just like a grease which doesnât even come off hands, u gotta use handwash to clean. Tesco £5 wax is much better than this product. I would want refund as itâs not like it described
2025幎5æ28æ¥
John Bell & Croyden ããã®åç
Dear Ali,
Thank you for your feedback.
We are sorry to hear about your disappointment with the product you purchased from us. We strive to provide high-quality products and it seems like we have not met your expectations.
Please reach out to us at jbc@johnbellcroyden.co.uk and we will do our best to resolve the issue.
Kind regards,
Natalia,
JBC Customer experience team
Highly recommended! Promptly posted and well packaged.
Promptly posted and well packaged.
2025幎5æ28æ¥
John Bell & Croyden ããã®åç
Dear David,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
Great company ..fabulous product âŠ
2025幎5æ27æ¥
John Bell & Croyden ããã®åç
Dear Edwina,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
John Bell & Croyden ããã®åç
Dear gloria,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
John Bell & Croyden ããã®åç
Dear CW,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
John Bell & Croyden ããã®åç
Dear Gary,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
The most wonderful company
The most wonderful company
I used to visit your beautiful store in London ,at least once a week , Now living in the depths of the country I donât get to visit so much itâs great to be able to order on line and with the DPD delivery itâs perfect
Thank you
2025幎5æ27æ¥
John Bell & Croyden ããã®åç
Dear customer,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
Quick delivery and good quality products
2025幎5æ27æ¥
John Bell & Croyden ããã®åç
Dear Elodie,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
very efficient
very efficient. couldn't get the toothbrush heads
anywhere else. Such diverse stock - marvellous
2025幎4æ24æ¥
John Bell & Croyden ããã®åç
Dear Patricia,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
Goods arrived very quickly well packed
2025幎4æ24æ¥
John Bell & Croyden ããã®åç
Dear Fro,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
Quality product and very good mailâŠ
Quality product and very good mail order service
2025幎4æ24æ¥
John Bell & Croyden ããã®åç
Dear Colin,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
No one answers the phone then they cut you off
Having tried the pharmacy ten times this morning with no response to my phone calls I have no choice but to use a different establishment. I saw your response below, but you should update your opening hours online and have suitable information on your answerphone then rather than waste people's time.
2025幎4æ20æ¥
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John Bell & Croyden ããã®åç
Dear Mrs Emma,
Thank you for your feedback.
We apologise for any inconvenience - our pharmacy was closed that day, as it was Easter Sunday, which may explain the lack of response.
We would be happy to assist you - please feel free to contact us during our normal business hours, and we'll do our best to assist you promptly.
Kind regards,
Soraia
Customer Experience Team
John Bell & Croyden ããã®åç
Dear Kevin,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
Very quick and positive service
Very quick and positive service , will definately use them again
2025幎3æ25æ¥
John Bell & Croyden ããã®åç
Dear Mrs Dale,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
John Bell & Croyden ããã®åç
Dear Shakirat,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
goods arrived well packed and in aâŠ
goods arrived well packed and in a timely manner. all coomunication was good. prices competative
2025幎3æ25æ¥
John Bell & Croyden ããã®åç
Dear Theressa,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
John Bell & Croyden ããã®åç
Dear Customer,
Thank you for your positive feedback!
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
John Bell & Croyden ããã®åç
Dear JD,
Thank you for your feedback. We're sorry to hear about your experience.
We've already been in touch with you regarding this matter and offered either a full refund or a replacement for the items. A return label was sent to you so the items could be returned, but as of now, we have not yet received them. Once the return is completed, we'll be happy to proceed with the resolution.
Please don't hesitate to reach out if you require any assistance.
Kind regards,
Soraia
Customer Experience Team
Brilliant service and easy way ofâŠ
Brilliant service and easy way of online shopping.
2025幎3æ25æ¥
John Bell & Croyden ããã®åç
Dear Elzbieta,
Thank you for your feedback! We're really glad to hear everything went smoothly and that you're happy with our service.
We hope to see you again soon!
Kind regards,
Soraia
Customer Experience Team
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