I have recently reclaimed one of my rental properties in Sutton Coldfield. Abbie Clark throughout this process as been first class and I would like to take this opportunity to thank here for he... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As a landlord it's important to have clear communication & support from your dedicated property manager. I can't thank Tina Margetts enough as she always works with you to provide a satisfactory outco... もっと見る
企業が回答しました
Megan was beyond helpful and friendly , during my 2 viewings for my flat she answered all questions and helped me understand everything that came along with renting due to it being my first time. a gr... もっと見る
企業が回答しました
Wow. From the first meeting with Mandi, subsequent follow up discussions with Jayne, Dan and final account settlement with Maria has been a wonderful experience. I have been with John Shepherd since 2... もっと見る
企業が回答しました
企業情報
John Shepherd Estate Agents について
当該企業による記述
Established in 1991, we have grown considerably to encompass a number of key offices in West Midlands, South Warwickshire and Staffordshire, whilst retaining the original ethos as the core value of the firm.
John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices
John Shepherd remains dedicated to continuous investment, embracing the latest technology to meet the needs of vendors, landlords, tenants and purchasers alike. This commitment is reflected in our advanced property search facilities, available on our website and across all devices
連絡先
33 Colmore Road , B3 2BS, Birmingham , 英国
- 0121 647 5444
- enquiries@johnshepherd.com
- johnshepherd.com
4.6
優良
1472件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Josh is always a pleasure to work with
Josh is always a pleasure to work with. Finding property managers who really care is hard these days, but not with Josh and John Shepherd
2026年8月27日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking the time to share your 5* Review! We are so pleased of your experience working with Josh and our Birmingham team. We appreciate your recommendation and look forward to continuing to support you.
Kevin was a pleasure to work with
Kevin was a pleasure to work with. Knew his stuff and was helpful.
2026年8月27日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking your time to share a 5* review for Kevin! We appreciate your recommendation and will ensure this feedback is passed on.
Outstanding Property Maintenance
I cannot recommend Gita highly enough. From the very beginning, she has been professional, responsive, and incredibly helpful in managing my property. Her communication is excellent, keeping me updated on all important matters and ensuring everything runs smoothly.
Gita consistently goes above and beyond to address issues quickly and efficiently, giving me complete confidence that my property is in safe hands. She is knowledgeable, organised, and always approaches her work with a positive and friendly attitude. Thank you!
2026年8月27日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking the time to share your 5* review Victoria. We love to hear of your experience working with Gita and we are so pleased to hear that the overall management of your property has been of high standard and Gita has consistently gone above and beyond. We really appreciate your recommendation and look forward to continuing to support you.
Very happy with Reemi as my property…
Very happy with Reemi as my property manager. She is responsive and easily contactable.
Overall satisfied with John Shepherd Estate Agents.
2026年8月27日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking the time to share your 5* Review! We are so pleased of your experience working with Reemi and our Birmingham team. We appreciate your recommendation and look forward to continuing to support you.
I had a wonderful experience with Lara…
I had a wonderful experience with Lara Soars. She was incredibly kind, professional and supportive, and was always happy to help with any questions or concerns I had.
Lara was very responsive, understanding and went above and beyond to make everything as smooth and straightforward as possible. I really appreciated her patience and genuine willingness to help.
I’m very grateful for all her support and would highly recommend Lara to anyone looking for someone professional, reliable and genuinely caring.
2026年8月25日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you Alisa for sharing your wonderful experience. We are thrilled to hear that Lara provided you with such professional and supportive guidance. Our team strives to be communicative and helpful, ensuring a smooth process for everyone. We appreciate your recommendation and look forward to assisting you again in the future.
Brilliant
Abbie Clark has been brilliant helping me throughout my tenancy finishing, made everything clear for me and any issues I had she has helped me every step of the way.
2026年7月31日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words Amy. We love to hear delighted to hear that Abbie provided you with clear and helpful support throughout your tenancy. Our team strives to offer reliable guidance and build lasting relationships with our clients. If you need anything further, please don't hesitate to reach out to us, we are always here to help.
It was a horrible experience with John…
It was a horrible experience with John Shepherd Cannock branch. We were told the house was in a good state but we got there only to find out the house has not been professionally cleaned with lots of outstanding repairs. These repairs were picked and stated on the inventory but they ignored and handed over the keys to us in that state. We spent first few days cleaning and chasing repairs. A month down the line, some of these repairs are still outstanding.
2026年7月25日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking the time to share your review however we are sorry to hear of your experience. This is certainly not the level of service we aim to deliver and we apologise for the issues that you have faced. I have noted that you are already in contact with our management team regarding your queries and that they are working with you to resolve any pending issues. We hope that we can work with you to ensure that this is resolved at the earliest opportunity and your trust in us is rebuilt moving forward.
Excellent service and support
I rented a property through them and was fully satisfied with their service. Tracy Savidge was extremely helpful throughout the check-out process and made everything very smooth. She also helped ensure that my full deposit was released. I really appreciate her support and professionalism and would highly recommend their service.
2026年8月10日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your experience Nader. We are delighted to hear that Tracy provided such professional and helpful support during your check-out process and made your experience stress free. It's great to know that she ensured the smooth release of your full deposit. We appreciate your recommendation and look forward to assisting you again in the future.
My five stars go to Reemi Yasmin for…
My five stars go to Reemi Yasmin for helping me find the right tenants, thank you for your support, I really appreciate it x
2026年8月14日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words Karin. We are so pleased to hear that Reemi provided you with helpful support in finding the right tenants. Our team is dedicated to offering reliable guidance and building lasting relationships. If you need anything else, please don't hesitate to reach out to us, we are always happy to help.
5 Stars
I have been a landlord and contractor for Tracy for many years. She's trustworthy and honest which is essential in the lettings game.
2026年8月20日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking the time to share your review for Tracy and for trusting in us over the years. We pride ourselves on being trust worthy and honest within the industry and are glad to hear of your positive experience working with us. Thank you again and we look forward to supporting you further.
I have been renting through John…
I have been renting through John shepherds for over 2 years and Tina Margetts was our rental manager and she made everything easy and she was very helpful and kept me informed the whole time.
2026年8月21日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your experience Hilary. We are pleased to hear that Tina provided you with helpful and professional support throughout your rental journey. If you need anything further, please don't hesitate to reach out to us, we are always here to help.
I always felt that my property was in very capable hands
I was extremely impressed with the service I received from John Shepherd, and particularly from my Property Manager, Sue Birch.
Sue was excellent throughout — always responding promptly to my queries, keeping me well informed and providing clear, professional advice whenever needed. She was incredibly supportive, kind and approachable, and I always felt that she genuinely looked after my interests as a landlord.
As I am now selling the property and will no longer be continuing as a landlord, I would like to thank Sue and the team for their support. It was very reassuring to know that my property was in such capable hands. I would have no hesitation in recommending John Shepherd, and Sue in particular.
2026年8月21日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for sharing your wonderful experience Jayne. We are delighted to hear that Sue provided you with such professional and supportive service and always able to assist. We appreciate your recommendation and wish you all the best with your property sale.
Great experience with the company
Great experience with the company. Very efficient service. Especially Gita Patel give exemplary service.
2026年8月1日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you Sangeeta, for sharing your wonderful experience. We are thrilled to hear that you found our service efficient and our team, especially Gita, to be exemplary. Your feedback is important to us and helps us continue building lasting relationships with our valued clients. Thank you again for sharing.
We would like to thank mohammed…
We would like to thank mohammed Ibrahim,jessica birdi,hannah britten for helping us for the entire letting + move in process to make it smooth…
Thanks also for providing and showing the property and providing all the minute details. Really happy and appreciate and thanks for the service of John shepherd.We are enjoying the current stay in the property as tenant.
- Taniya
2026年7月18日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you Taniya for sharing your wonderful experience about our team in Derby. We love to hear that our team provided helpful and professional support throughout your letting and move-in process. It's great to know you're enjoying your stay in the property and we are here to support should any further queries come up along the way. We appreciate your trust in us and look forward to continuing to support you.
Had a fantastic experience using this…
Had a fantastic experience using this agency and especially their agent Reemi who was on hand to walk us through everything and answer any questions we had
2026年8月20日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words Ibrahim. We are delighted to hear you had a fantastic experience with Reemi who has been able to support you through your journey. We appreciate your trust and look forward to assisting you again in the future.
Ellie & matt thank you excellent…
Ellie & matt thank you excellent service. I was struggling to sell my house and you guided me through.Thank you so much. Okay
2026年8月18日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words Maskeen. We are delighted to hear that our team including Ellie and Matt provided professional and helpful guidance to make a difference in selling your house. We appreciate your recognition and wish you all the best with your move and your next chapter.
Great experience!
Must say, fantastic experience being a tenant under John Shepherd, very responsive and helpful. Recognition must be given to the agent handling our property, has been absolutely fantastic, thank you, Geeta for all your hard work and dedication!
2026年8月19日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you Mr Alam for sharing your fantastic experience with us. We are delighted to hear that Gita has continually provided you with such helpful and professional support. We appreciate your recognition and look forward to assisting you in the future.
The letting service team is very helpful.
The letting customer service team, in particularly Aleemah Aziz and Lara Soars, is very helpful.
2026年8月17日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for taking the time to share your review with us. We are delighted to hear that our team, especially Aleemah and Lara, provided you with helpful support. We appreciate your recommendation and if you need anything further, please don't hesitate to reach out to us.
Top professionals
Just to say that, in Aleemah Aziz and Alisha Donaldson, John Shepherd have two excellent professionals in their Birmingham office. Courteous, efficient and smart! Thanks to both for their help.
2026年8月17日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words, Adam. We are thrilled to hear that our team have provided you with professional support. We appreciate your feedback and look forward to assisting you again in the future.
Tracy Savage
I would just like to say a big thank you to Tracy Savage I have worked alongside Tracy for a number of years with John shepherd and before she has always been a great person to work with very pro active and helpful in any situation
2026年8月15日
自発的なレビュー
John Shepherd Estate Agents からの回答
Thank you for your kind words Ron. We truly appreciate your recognition of Tracy's professionalism and helpfulness over the years. We are so pleased to hear of the relationship you have built and look forward to many more years of working together.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。