I have recently reclaimed one of my rental properties in Sutton Coldfield. Abbie Clark throughout this process as been first class and I would like to take this opportunity to thank here for he... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I have recently reclaimed one of my rental properties in Sutton Coldfield. Abbie Clark throughout this process as been first class and I would like to take this opportunity to thank here for he... もっと見る
企業が回答しました
As a landlord it's important to have clear communication & support from your dedicated property manager. I can't thank Tina Margetts enough as she always works with you to provide a satisfactory outco... もっと見る
企業が回答しました
Megan was beyond helpful and friendly , during my 2 viewings for my flat she answered all questions and helped me understand everything that came along with renting due to it being my first time. a gr... もっと見る
企業が回答しました
Wow. From the first meeting with Mandi, subsequent follow up discussions with Jayne, Dan and final account settlement with Maria has been a wonderful experience. I have been with John Shepherd since 2... もっと見る
企業が回答しました
当該企業による記述
33 Colmore Road , B3 2BS, Birmingham , 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
JS have been looking after the letting of our flat for the last 4-5 years and it has been very successful in the way everything is managed. They take all the pressure off the owners and carry out all checks and certificates required when instructed. Sue Birch has been very professional and efficient.

John Shepherd Estate Agents からの回答
Abbie Clark is amazing ,Great communication skills,friendly and really good at her job .I felt comfortable talking to her and she gets the job done .well done Abbie .

John Shepherd Estate Agents からの回答
I just want to recognise Tracy. I’ve worked as a Contractor for Tracy for a long time now and her attitude towards John Shepherd, Contractors, Landlords and Tenants I’ve always found to be very fair. Getting a great balance to satisfy all parties

John Shepherd Estate Agents からの回答
Sue is absolutely wonderful. She responds quickly and couldn't be more helpful. She makes it so easy to do business with John Shepherd.

John Shepherd Estate Agents からの回答
sue has been really great, shes looked after me since I moved into the flat & I couldn’t be more thankful. She’s always there for support & very commutative

John Shepherd Estate Agents からの回答
Faye has been our property manager and it’s been a fantastic experience. Very prompt and proactive member of the staff. Thank you, Faye for all your help and support.

John Shepherd Estate Agents からの回答
Have been renting for 7 years using this agency, always my point of contact being Gita Patel, who’s been extremely supportive whatever the circumstance. Highly recommend their services.
Thank you!

John Shepherd Estate Agents からの回答
I wanted to give a special mention to Aleemah Aziz, who has been the Property Manager for our house, but is now moving on to a different role. Aleemah has always done a great job for us, highly responsive, with good suggestions, and quick actions.
Thank you Aleemah, and all the best for the future.

John Shepherd Estate Agents からの回答
I just want to say a huge thank you to Abbie Clark at John Shepherd for the support and quick responses in communicating with my mum and the issues with her flat. Great help every time, always willing to listen and support in a swift manner. Thank you!

John Shepherd Estate Agents からの回答
Very supportive staff helped me move when i needed a place in a hurry

John Shepherd Estate Agents からの回答
I can highly recommend Tina Margetts as a Property Manager. She has been my property manager for many years and replies promptly to my requests and emails. Very good customer service.

John Shepherd Estate Agents からの回答
Here will be the fastest way to contact with agency, since they are ignoring my phone calls and emails. Please, can someone from agency John Shepherd could write me an email, why they are ignoring me? And why i got messege about inspection and noone showed up? And if i would have another inspection in the future?
The problem is I do not know how to conrtact with you! Pohne calls not pick up or we will call you back and nothing, and emails are ignored as well! So whtas the other way to contact with John Shepherd agency?

John Shepherd Estate Agents からの回答
We’ve had a great experience with our property manager Tina Margarets. She is very professional, responsive, and always quick to address any questions or maintenance requests. We would happy recommend her to anyone looking for a reliable and approachable property manager.

John Shepherd Estate Agents からの回答
I need to name Tracy Savidge as she has been my property manager for many years now. She is very proactive in looking after my properties and we have a fantastic working relationship. Highly recommend working with her to Landlords.
She is on top of the paperwork and compliance side too
A lovely person and part of a great team too.
Richard Alton Landlord for 20 plus years

John Shepherd Estate Agents からの回答
Had an amazing house tour with Faith.
She’s brilliant.Hoping to be working with her on future property projects.

John Shepherd Estate Agents からの回答
I spoke to Christina who was excellent. She was professional, solution focused and efficient in dealing with my query regarding works being done. Thank you for being great!

John Shepherd Estate Agents からの回答
Tina M has been really helpful with all requests for maintenance ect. Prompt responses and quick resolutions. Thank you Tina

John Shepherd Estate Agents からの回答
Wonderful experience with the team at the Sutton office fantastic team! Adam, Abbie, Mia, Jenna, Kevin, Callum, Tenille and Christina.

John Shepherd Estate Agents からの回答
I would like to thank Joshua D for his outstanding help and support in resolving an issue with my bathroom.
From the beginning, Joshua was professional, responsive, and genuinely supportive. He kept me updated throughout the process, followed up with the contractor on my behalf, and always took the time to address my concerns. His communication was excellent, and he worked hard to ensure that the issue was dealt with as quickly as possible.
What could have been a very stressful situation was made much easier thanks to Joshua's efficiency, dedication, and commitment.

John Shepherd Estate Agents からの回答
Tina Margetts At John Shepherd has been my main contact for any problems that arise and is dealt with quickly as I’ve been renting for 2 years and I’m very happy with the company.

John Shepherd Estate Agents からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。