Excellent service in the shop. Staff very helpful and good incentive to join the club.Happy to keep shopping with Jolleys locally amd online.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Took advantage of the James WellBeloved 3 for 2 offer. Phoned ahead and Billy happily kept back Betsy's my 18mth Black Miniature Schnauzer favourite flavour. Ended up buying a half price coat and rawh... もっと見る
Recently bought new dog food from jolleys and needed some help due to one of my dogs suffering with bad skin condition. 2 lovely girls at the connswater store in Belfast gave me so much in... もっと見る
The member of staff that assisted me was not only polite and helpful but she was very knowledgeable and gave me great advice. She set up my advantage membership and explained that she was qualified to... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Unit 8, Connswater Retail Park, Connswater Link, BT5 5DL, Belfast, 英国
- 02890025520
4.7
優良
290件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good selection of dog products and…
Good selection of dog products and helpful, knowledgeable staff
2025年3月9日
I was looking for advice with selecting dog food…
I was looking for advice with selecting a type of dog food. Mark at the checkout was very knowledgeable and helpful
2025年3月8日
Connswater team are amazing
Took advantage of the James WellBeloved 3 for 2 offer. Phoned ahead and Billy happily kept back Betsy's my 18mth Black Miniature Schnauzer favourite flavour. Ended up buying a half price coat and rawhide free treats too. The whole team managed by Declan and Courtney are so friendly and knowledgeable. I always bring Betsy in with me and of course the team make a fuss of her. It's always an amazing experience and Betsy gets more confident when meeting the lovely team, new people and four legged friends with every visit.
2025年3月3日
自発的なレビュー
love jollyes but please bring back the drop trolleys!
Great selection, prices and customer service.
My only negative is the drop trolleys for the big bags of dog food seem to have disappeared from the Connswater branch. Holding a 12kg bag on your shoulder whilst waiting in line to pay isn't the nicest thing!
2025年3月4日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Server lack of customer service
Customer service horrible. Some of the younger staff always too busy to serve and make customers feel uncomfortable when they have to stop doing something to serve you. I have also overheard them (young girl and young man, unfortunately didn’t get their names) speaking ill about customers and making comments such as “she’s fuming” towards me as I look displeased about a customer being spoken about especially while I was being served, again making me feel extremely uncomfortable. This is my local shop and I do need to use it for my 3 animals quite frequently but if the lack of customer service and unpleasantness of employees doesn’t improve significantly in the very near future I will have to shop elsewhere.
2025年2月21日
Jollyes The Pet People - Connswater からの回答
We appreciate you taking the time to share your feedback. We understand your frustration with the recent experience you had in our store. We strive to provide excellent customer service and it's disappointing to hear that your expectations weren't met. We will take your feedback seriously and use it to improve our customer service training and ensure a more positive experience for all our customers.
Fabulous selection of cat food and very…
Fabulous selection of cat food and very helpful staff
2025年2月22日
Good food priced on offer and had a £3…
Good food priced on offer and had a £3 voucher to spend
2025年2月17日
Great staff!
The staff at Connswater Jollyes are brilliant. Nothing is ever too much trouble and they're always friendly and attentive.
The selection of products is brilliant too - especially the Lifestage dog foods.
2025年1月28日
Recently bought new dog food from…
Recently bought new dog food from jolleys and needed some help due to one of my dogs suffering with bad skin condition.
2 lovely girls at the connswater store in Belfast gave me so much information about the food and products no where else has ever done this!
Who ever you was helping me, thank you again! Your managers should recognise this because you were both so polite and helpful which is rare these days!
Thanks again and will be back very soon!
2025年1月27日
Staff are very helpful and friendly
Staff are very helpful and friendly. The man was able to help me make sure what I was buying was safe for hamsters.
2025年1月21日
Enjoyable shopping experience
Friendly, helpful staff. Large selection of pet products and excellent value
2025年1月15日
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