The staff at this store are TOTALLY unbelievable , for what they have to do there, with very minimum staff They ALWAYS, put customers first, they are totally eunique. The Manager Anthea , the deputy... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It is always a great experience in Jollyes as we have a multitude of animals:- cats, dogs, chickens of all varieties amongst the rest of our clan. The staff are always welcoming and knowledgeable and... もっと見る
The wonderful lady on the till named Helen ,told me what and where the product was , couldn't thank your wonderful staff enough when I got to check out ,was the ist timei came to this store but will n... もっと見る
Happy staff, Happy customer resulting in Happy cats 🐈⬛ 🐈⬛ Always found good pricing on cat litter & food. Which is also helped by the member discount scheme. Big thanks to the assistant who ca... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
The Great Bridge Centre, Charles Street, B70 0BF, West Bromwich, 英国
- 01215722549
4.8
優良
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely staff
Lovely staff, they can't do enough to help. Small store values in a big shop.
Wouldn't go anywhere else for my pet supplies.
2025年3月6日
Excellent .
2025年3月7日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I went into one of your store and there…
I went into one of your store and there was a rong price on one of your products and I know buy low i should have had it at that price when I spoke to the manager she said that the product was out of stock but it was not covered up and when I mentioned it she taken the label off i was discussed
2025年3月7日
Jollyes The Pet People - Great Bridge からの回答
We understand your frustration with the pricing discrepancy and the manager's response. We strive to ensure accurate pricing and apologize for the inconvenience this caused. We will address this with the store manager to ensure this doesn't happen again.
Need more Ostrich products.
Need more Ostrich products.
A lot of times low on these products.
2025年3月4日
Staff are pushy and rude
Staff are pushy when asking to donate and buy a can of dog food. When you politely decline they try to guilt you in to buying or are rude. Told my husband 'well what about the dogs?'
They also sell the donated dog food to you for retail so they make a profit on donated food.
2025年1月3日
Jollyes The Pet People - Great Bridge からの回答
Good afternoon,
We appreciate you taking the time to share your experience. We understand your frustration with the interaction you had with our staff. We always aim to create a positive and welcoming environment for all our customers, and we will address this feedback with our team to ensure they are providing the best possible service.
Kind regards
Jollyes customer services
Definitely go!
Everyone at the store that I spoke with was lovely! The store was so clean! I also saw a very cute dog when shopping for presents for my little doggy!
2025年3月3日
I found the staff the staff very…friendly and helpful
I found the staff the staff very friendly and helpful, which made my 2 ragdoll cats feel comfortable.
2025年2月27日
Very friendly staff
Very friendly staff. They have a good variety of raw food. Also some good sale bargins
2025年2月27日
Brilliant service
Brilliant service and wonderful lady helped us with all the nutrition needed for our dog in the great bridge shop
2025年2月23日
Gone very expensive and lot less choise
You're stuff , particularly your manager is absolutely lovely and goes above and beyond to look after the customers. However , since jollies have taken over this store , the stock has depleted significantly and the prices have raised significantly. The dog treats in particular.You don't carry anything like as many that you used to carry , particularly of the raw ones.
Apart.
From popping to Say.
Hello to the lovely staff.When we re passing , we don't go in there any more.
So.
You're stock out
2025年2月13日
Great shop fantastic choice but phone…
Great shop fantastic choice but phone line needs to be fixed as keeps going to recorded message great staff
2025年2月7日
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