Great staff at Poole branch, particularly Jayden, who is friendly and knowledgeable, great choice of products too!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've been shopping with Jolleys for just over 6 months now, purchasing items for my two Lop bunnies. More recently shopping to prepare for the arrival of our puppy. The staff are always very friend... もっと見る
Unfortunately one of the items I came to collect (see below) wasn't in stock but the store assistants assured me they would arrange a refund for the £21.50 it cost. They couldn't do it at the time s... もっと見る
I arrived ten minutes before closing but was able to find what I needed quickly and easily, despite this being my first visit. The assistant offered me membership of the loyalty scheme, and set it up... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Unit 1c, Wessex Gate East Retail Park, BH15 3TF, Poole, Dorset, 英国
- 01202149240
4.7
優良
771件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff are helpful
Staff are always happy to help and give advice when it is asked for. They also volunteer to carry my bags of frozen meat to the car for me because I find it too heavy.
2026年1月10日
When ever I go into the store the staff…
When ever I go into the store the staff are always very friendly and helpful
2026年1月9日
Friendly staff who wear a smile and are…
Friendly staff who wear a smile and are always interested in their customers.
2026年1月9日
Helpful friendly staff
The staff are very helpful and the young lady helped with lifting the big bag of Jolleys own food into the trolley and then into the car.
2026年1月5日
Good sevice
2025年12月28日
Lifestage products suit my Papillons…
Lifestage products suit my Papillons dog very well. Her tests came back today much improved from the last time they were taken in the summer.
2025年12月16日
Great staff
Always served by courteous and enthusiastic staff who are all lovely.
Shop is stocked, clean and bright
2025年12月16日
It’s jolly to visit Jollyes
Every visit the staff have been helpful friendly and welcoming.
2025年12月11日
Cat chips that fail
We got two kittens Dec 24 and took them to Jollyes Poole to be chipped in Jan 25.
Sadly, a few weeks ago one (Artie) was accidentally transported in a family car boot to a village 5 miles away.
After much searching, posters on street corners, Facebook posts in lost cat groups etc. we heard of an un-chipped black cat that had been run over and taken to the local vets in the distant village. In desperation, though assuming it couldn't be as Artie was chipped, we went. It was indeed our dear Artie, frozen solid as is their policy, it was lucky we got there in time before he was "disposed of". We brought him home to bury in the garden. The vets were so sorry, they assured us they would have contacted us but had checked thoroughly for a chip but none was there. They made clear the accident was such that it could never have effected the chip had it been.
I complained to Jollyes on their website and got an automated reply to confirm, (ref: ## 244370 ##). But that was it, nothing since. They said response is 48 hours. Well that is long past. I'm worried about Artie's brother, is his chip OK? I'm waiting for a reader from ebay to check. I shouldn't have to do this!
I spoke to the local cat sanctuary to stand them down over the search for Artie. They said there had been other instances of cats supposedly chipped by Jollyes that couldn't be scanned.
2025年12月8日
自発的なレビュー
Good value, Pleasant visit.
Got exactly what we went for and the whole experience was pleasant and hassle free. Good value products purchased in nice surroundings
2025年12月9日
Nice friendly staff and sensible prices…
Nice friendly staff and sensible prices for my cat food
2025年12月2日
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