Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extreme... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice! I liked being able to book our appointment on line although it... もっと見る
We have been regular customers of Jollyes. Recent store changes are a big negative. No longer are they selling loose dog biscuits WHY? They were always popular. We feed K9 food to our dog. Changes i... もっと見る
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It’s always about the people!! The gentleman that served us couldn’t have been more helpful and considerate- I wish I knew his name! I didn’t have a receipt ( a jumper we had bought our English Bulldo... もっと見る
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Jollyes The Pet People, Factory B, Tower Lane, BS30 8XT, Warmley, 英国
- 01174569070
4.8
優良
942件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely friendly and knowledgable staff
Lovely friendly staff. I asked a staff member if he could recommend food for my picky poodle, we had already tried numerous brands, he suggested Lifestage Raw. Now we have a poodle which actually eats her food! Fantastic advice. Just need to make sure the wormers are correct for raw feeding.
2025年9月22日
The staff at Jolles Warmley are so…
The staff at Jolles Warmley are so helpful it's always a pleasure to shop there.
2025年10月7日
Found exactly what I was looking for…
Found exactly what I was looking for friendly staff at checkouts
2025年10月4日
Staff always friendly and helpful x
2025年9月27日
Great prices and great service helped…
Great prices and great service helped carry the dog food out to the car as I got 5 dogs and so a lot of food
2025年9月23日
Not much to say,
Not much to say,
Went in got what I wanted and the cashier was polite enough then went out,
Products that I bought were fine.
2025年9月22日
FRIENDLY HELPFUL SERVICE
The store had what I wanted and the item was also on offer. The service at the checkout was excellent and the staff were both friendly and helpful even offering to carry the item out to my car as it was heavy.
2025年9月15日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Disappointed
We have been regular customers of Jollyes. Recent store changes are a big negative.
No longer are they selling loose dog biscuits WHY? They were always popular.
We feed K9 food to our dog. Changes in the shelving arrangement and foods stocked have minimised the space for K9 adult dog large bags and I took the last one available. Jollyes management- sort this out!
2025年9月15日
Jollyes The Pet People - Warmley からの回答
We appreciate your feedback as a regular customer. We're sorry that recent store changes, particularly the removal of loose biscuits and reduced K9 food stock, have negatively impacted your experience. changes are based on sales and any low sale items would be removed or reduced to allow for a higher selling product we apologise that this has had a negative impact on your shopping trends
Everyone is very helpful where we go
Everyone is very helpful where we go, past Asda at longwell green. Maybe Warmley.
2025年9月13日
Never had bad experience or problem and…
Never had bad experience or problem and you don't say that about many places now.
2025年9月7日
Very Helpful Staff
I phoned my local Jollyes to check if they had an item in stock, which they did. I went there a few hours later and the person that served me remembered my call and was very helpful. Thank you ;-)
2025年9月4日
Very nice and helpful staff
2025年7月20日
3 wonderful members of staff
3 wonderful members of staff, who were more than helpful to us in purchasing a harness, collar and lead for our female rescue Bull terrier. They were kind, and patient with her, after we explained her previous trauma. They gently helped her into her harness, and even after checking it was okay with us, gave her a Jolleys treat (which she loved and we bought 4 packs of, and will be getting them from you monthly now). Our girl was treated like a princess, and enjoyed her first outing to Jolleys, and I know will want to go inside again instead of waiting in the car. We've always had a great visit when going to Jolleys, and bringing our new rescue girl for the first time just confirmed our thoughts. The members of staff care. They're not just there for a wage packet, they genuinely love animals, and have so much time for us as customers too. Highly recommended store for the wonderful members of staff that are in their employ. Skye already looks forward to seeing you next month too.
2025年7月16日
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