Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice! I liked being able to book our appointment on line although it... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff are always polite, friendly and knowledgeable when I've needed advice. Good prices and quality goods.
Visited the store to purchase my cats favourite toy. Could not see it in stock, Bethany was super helpful in sourcing the toy for me, she went above and beyond to assist me. All the staff are extreme... もっと見る
企業が回答しました
We have been regular customers of Jollyes. Recent store changes are a big negative. No longer are they selling loose dog biscuits WHY? They were always popular. We feed K9 food to our dog. Changes i... もっと見る
企業が回答しました
企業情報
当該企業による記述
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
連絡先
Jollyes The Pet People, Factory B, Tower Lane, BS30 8XT, Warmley, 英国
- 01174569070
4.8
優良
946件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very nice and helpful staff
2025年7月20日
3 wonderful members of staff
3 wonderful members of staff, who were more than helpful to us in purchasing a harness, collar and lead for our female rescue Bull terrier. They were kind, and patient with her, after we explained her previous trauma. They gently helped her into her harness, and even after checking it was okay with us, gave her a Jolleys treat (which she loved and we bought 4 packs of, and will be getting them from you monthly now). Our girl was treated like a princess, and enjoyed her first outing to Jolleys, and I know will want to go inside again instead of waiting in the car. We've always had a great visit when going to Jolleys, and bringing our new rescue girl for the first time just confirmed our thoughts. The members of staff care. They're not just there for a wage packet, they genuinely love animals, and have so much time for us as customers too. Highly recommended store for the wonderful members of staff that are in their employ. Skye already looks forward to seeing you next month too.
2025年7月16日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Click and collect didn't work ,so was…
Click and collect didn't work ,so was told to re buy items and they would cancel ,click and collect,this didn't happen so got charged twice !!
2025年7月13日
Jollyes The Pet People - Warmley からの回答
We regret that the click and collect process caused a double charge. We appreciate you bringing this to our attention, and we will investigate the issue. Thanks for your feedback.
Well stocked shelves and friendly staff
2025年7月14日
New lead & collar …
I went in looking for a new collar and lead for my dog as his had snapped whilst we were.
The staff were very helpful and happy to assist me excellent customer service.
2025年6月4日
rabbit food at a great price..
Straight in and out.. got 2 sacks of rabbit food. Great service
2025年6月6日
Lovely friendly girl serving
2025年6月5日
Great customer serviceI
I had a query about a product and the young man who I asked went above and beyond to find the answer for me.
2025年5月27日
Vet made our young dogs feel at ease
Vet made our young dogs feel at ease. Appreciated the health check before giving them their vaccinations which the dogs barely notice!
I liked being able to book our appointment on line although it wasn't clear how to book annual booster on there.
I really appreciate the price!!
2025年5月29日
Staff are always helpful and polite
Staff are always helpful and polite. Coupled with fantastic value why would you shop anywhere else!
2025年5月27日
Very helpful and knowledgable staff
2025年5月26日
Jollyes The Pet People - Warmley からの回答
We appreciate your feedback and regret that our fish food pricing was unclear. We'll review this.
Got the help and advise needed
Got the help and advise needed . With a dog tag and collar. The staff member was very helpful and knowledgeable.
2025年5月19日
Solid help from the sales assistant
Solid help from the sales assistant. Made me feel really welcome.
2025年5月21日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。