I cannot recommend Jools by Jenny Brown highly enough. The item I originally ordered was unfortunately unavailable due to an error, but the way the company handled the situation was exceptiona... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.
Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... もっと見る
企業が回答しました
Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... もっと見る
企業が回答しました
企業情報
JOOLS By Jenny Brown について
当該企業による記述
Independent. Family-Owned. British Jewellery Since 1998.
JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.
Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.
In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.
Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.
Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.
Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.
Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.
All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.
We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:
Beautiful jewellery. Quality materials. Exceptional value. Personal service.
JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.
Customer Service You Can Rely On
当該企業による記述
- We're committed.to our customers
- Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.
Our Jewellery Guarantee
“Our Guarantee. Your Peace of Mind"
連絡先
69 Wilmslow Road, SK9 3EN, Wilmslow , 英国
- 01625 526462
- hello@joolsbyjennybrown.co.uk
- joolsbyjennybrown.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wife very happy with earrings
Wife very happy with earrings, and had compliments
Good service, quick delivery, well packaged.

JOOLS By Jenny Brown からの回答
Fabulous and great quality jewellery
Fabulous and great quality jewellery, excellent fast delivery and beautiful packaging. I will love and enjoy wearing my new jewellery. I highly recommend JOOLS by Jenny Brown for all ages ❤️

JOOLS By Jenny Brown からの回答
The beautiful ring was delivered…
The beautiful ring was delivered quickly and the prospective wife was really pleased with her engagement ring. Thank you ❤️

JOOLS By Jenny Brown からの回答

JOOLS By Jenny Brown からの回答
This company goes above and beyond with…
This company goes above and beyond with good service.They keep you updated.The amethyst halo pendant is exactly what I was looking for,beautiful.Highly recommend.

JOOLS By Jenny Brown からの回答
Excellent and responsive communication
Excellent communication, very responsive. Lovely quality and packaging, really happy with the ring I bought.

JOOLS By Jenny Brown からの回答
Lovely website & quick delivery
Lovely website, easy to order and delivery so quick, jewellery was beautifully packed and was such a delight to receive

JOOLS By Jenny Brown からの回答

JOOLS By Jenny Brown からの回答
The quality is superb.My wife loved the…
The quality is superb.My wife loved the bumblebee. The packaging made it even more special and the purchase and delivery process was simple and quick. I could not have asked for more.

JOOLS By Jenny Brown からの回答

JOOLS By Jenny Brown からの回答
Bracelet was lovely
Bracelet was lovely, I'd already bought one for my daughter and liked it that much that I bought one for myself.
Well packaged and delivery was quick.

JOOLS By Jenny Brown からの回答
Lovely earrings
Lovely earrings bought for my daughter’s birthday. Easy to order and lots to choose from. Love the free gift bag and free pair of earring was a lovely bonus.
I was really touched by the welcome email from the owners. Nice personal touch. Would definitely buy again from Jools.

JOOLS By Jenny Brown からの回答
Excellent all round
Excellent all round, website easy to use with good choices, easy purchase, good communication via email. Delivery on time, beautiful earrings just as they look on website - a wonderful birthday present for my granddaughter - thank you

JOOLS By Jenny Brown からの回答
Excellent product
Excellent product , beautifully packaged arrived really quickly considering I made my order on Christmas Day, plus my wife is over the moon with the earrings , she should be as well , they are stunningly beautiful . Thank you very much, I’m sure I will be ordering again!

JOOLS By Jenny Brown からの回答
Great quality jewellery
Great quality jewellery, nicely packaged and received quickly - would recommend

JOOLS By Jenny Brown からの回答
Quality
Bought my wife a snowflake necklace and earrings for Christmas.The delivery arrived quickly and my wife was very impressed before opening the box as it just looked so good and of exceptional quality.she really was very happy with the gifts and thought i had spent a lot more than i did.The prices are very reasonable and i would not hesitate to buy again.All in all everything was a very pleasant experience.

JOOLS By Jenny Brown からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。