JOOLS By Jenny Brown レビュー 

660
•
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I cannot recommend Jools by Jenny Brown highly enough. The item I originally ordered was unfortunately unavailable due to an error, but the way the company handled the situation was exceptiona... もっと見る

5つ星のうち5の評価

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.

5つ星のうち5の評価

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... もっと見る

企業が回答しました

企業情報

  1. 宝石店
  2. ・
  3. 宝飾デザイナー

JOOLS By Jenny Brown について

当該企業による記述

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

当該企業による記述

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

連絡先

4.9

優良

TrustScore 5段階評価の5

660件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(660)

過去12か月のレビュー数: 91件

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5つ星のうち5の評価

Fantastic product

So pleased with the quick delivery and my wife was blown away with the gift, fantastic product at a good price, really well packaged and presented really nicely, would recommend

2025年12月10日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Thanks Paul

5つ星のうち5の評価

Really happy

Responded instantly to an e-mail query regarding stock and delivery times. Product exactly as described and well gift-wrapped. Arrived without delay. Good value with a quality free gift included.

2025年12月11日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Great to hear !

5つ星のうち5の評価

Excellent Service and beautiful item

Very easy to contact. Delivery was swift. I'd purchased the wrong size ring but the customer service team sorted it out very efficiently and I received a replacement the next day.

The ring is lovely, very good quality. Am very pleased.

2025年12月17日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

We are pleased too - thanks for ordering with us

5つ星のうち5の評価

Fabulous, would buy again

Customer service by Jenny was super fast, friendly and helpful. I got my ring and it was beautifully packaged. Arrived quickly and I am very happy with the ring itself. It is beautiful.

2025年12月1日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

We look forward to it Melanie!

5つ星のうち5の評価

I asked the team if it was possible to…

I asked the team if it was possible to customise an item and they were all so incredibly helpful. Necklace arrived quickly and is absolutely beautiful. Andrew called me to update me and arrange delivery. Fantastic service and product. Thank you!

2025年12月10日
自発的なレビュー
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Will let Andrew know about your feedback

5つ星のうち5の評価

Excellent service easy to order quick…

Excellent service easy to order quick delivery, my order arrived and I was extremely surprised how beautiful my order was packed, the ring I ordered was perfect in every way the free pair of earrings I received are lovely, I’m looking forward to wearing them. I’d definitely order again from Jools by Jenny Brown. Thank you ☺️

2025年12月4日
自発的なレビュー
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

We look forward to it - thanks Lyn

5つ星のうち5の評価

I ordered a ring and got a free pair of…

I ordered a ring and got a free pair of matching earrings.
Both items when they arrived was beautfully wrapped.
Both items were beautiful i am really happy with my purchase i will definetly be purchasing more items in the future

2025年12月3日
自発的なレビュー
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Thanks for the great feedback

5つ星のうち5の評価

Delivered well within time scale…

Delivered well within time scale packaging is excellent looks really classy especially for Xmas present the goods look a fantastic product well presented Website easy to navigate

2025年11月28日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Thanks Eric, your comments are noted

5つ星のうち5の評価

CZ Drop Earrings

Earrings and gift packaging were beautiful. Definitely can’t complain and will buy again.

2025年11月26日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Glad you like Jayne

5つ星のうち5の評価

I THOUGHT I had ordered the correct…

I THOUGHT I had ordered the correct size of ring. However, my choice wasn’t recorded for some reason (user error most probably) which meant the it defaulted to the smallest size. I was contacted by Jools before they despatched my order to double-check the size showing. I was able to correct the order. Very grateful that they checked and then confirmed that the correct size would be sent after the error was corrected.

2025年11月24日
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

You're very welcome Deborah , we want to ensure our customers are happy with their order

5つ星のうち5の評価

Just received my yellow gold large hoop…

Just received my yellow gold large hoop earrings today and I absolutely love them. Beautifully packaged and I also got a free complimentary gift bag with It! I would 100% recommend. Thankyou!

2025年11月24日
自発的なレビュー
JOOLS By Jenny Brown ロゴ

JOOLS By Jenny Brown からの回答

Thank you Aira

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