Juglana レビュー 

Tolle Produkte, unkomplizierte Kommunikation. Bin mit allen Bestellungen sehr zufrieden. Qualitativ sehr hochwertig.

¡Estoy positivamente sorprendida! Diseños geniales de buena calidad y responden rápidamente a preguntas.

I ordered three pendant lamps at Juglana, but only received two after 18 days of waiting. I informed the company, asking for the remaining lamp, but did not receive any reply at all after seven days. I tried to contact them by phone, but their phone number is no longer in use. I don't know if the third lamp got lost during the shipment or is still on its way. I now made an application to return my goods and receive a refund. I hope to receive a reply, because now it looks like Juglana is nothing more than a ghost company for goods shipped straight from China, with zero customer service.

I ordenes two lamps and after 2 months there's still no sign of the 2 lamps. I have tried to contact Juglana a lot of times to cancel our order and receive our money back but we haven't received a reply. I have written with Them before, but now they do not answare me.
I just want to have my money back…

Nothing to complain about. The support was also very fast and helpful. Will order again!

Sehr schöner Shop und freundlicher Kundenservice:)

Great quality and a friendly customer service. Very good overall experience.

Sehr guter Service. Schöne Produkte. Gerne wieder!

Do not order here! We have ordered four lamps through Juglana. 2 lamps have been delivered after 4 weeks but after 8 weeks there's still no sign of the other 2 lamps. We have tried to contact Juglana multiple times to cancel our order and receive our money back but we haven't received a reply.
Update: we eventually did get in touch with Juglana and received our money back for the lamps that haven't been delivered.

Es una estafa, han cobrado el importe y el paquete no ha llegado. Te explican que lo encontrarán, pero no saben cuándo ni cómo, que es problema del transporte no de juglana. Y no te devuelven el dinero.

Not the product you're expecting.

Nothing like the photos. Too expensive. The return policy is not clear and it takes too much to talk to the support team.

Not good.

After 5 long weeks finally two lamps arrived, absolutely not looking like the website display:
The green “nordic retro” lamp has a green top and black buttom, the cord is black🙈( and with scrathes )/
The red “nordic retro” lamp is red/bordeaux, the cord is white.
- really nothing like the pictures!!!!
A really really bad and therfore expensive wannebee copy.