I enjoy JW Grant, product range and am always happy with the products. My only challenge, is that after taking time to book a date for product delivery, I received a call to say my materials would... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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JWGrant just finished delivering all the timber for my DIY deck rebuild. It's all in good shape and to spec, there are no missing or incorrect items, and the delivery guy was excellent, managing to pl... もっと見る
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Delivery was counted down from drops to go , helped to be prepared for delivery ., goods were placed where asked to be placed … driver more than happy to oblige.. good all round experience from order... もっと見る
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Great prices and able to order online. Lost a star for confusing web descriptions “loose” v “bulk bags” One chooses bulk bags but in basket the description is “loose” no problem clarifying with bran... もっと見る
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企業情報
当該企業による記述
Scotlands number 1 supplier of building, timber and landscaping materials for both the trade and public. We have branches accross Scotland and can deliver anywhere in Scotland. Visit our landscape displays at any of our branches in Paisley, Glasgow, Kilmarnock, Coatbridge and East Lothian to get inspiration for transforming your home and garden with J W Grant. Our customer service is second-to-none with both trade and public.
連絡先
66 Love Street, PA3 2EH, Paisley, 英国
- 01418874252
- andrew@jwgrant.co.uk
- jwgrant.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and follow up on…
Excellent service and follow up on purchase, very pleased
Every time I ordered something it's…
Every time I ordered something it's always there and the staff are amazing and very helpful
Quick responce to enquiries
Quick responce to enquiries, drivers friendly and pleasant, timely delivery
Great service
Great service. Fantastic company to deal with, met all my requirements. Used them several times.

J W Grant からの回答

J W Grant からの回答
Small delivery Delivered on time and very…
Delivered on time and very competitively priced

J W Grant からの回答
Excellent service from Stephen and the…
Excellent service from Stephen and the staff. Delivery good and no complaints

J W Grant からの回答
Delivery was counted down from drops to…
Delivery was counted down from drops to go , helped to be prepared for delivery ., goods were placed where asked to be placed … driver more than happy to oblige.. good all round experience from order to delivery.

J W Grant からの回答

J W Grant からの回答
Lorry unnecessarily blocked whole…
Lorry unnecessarily blocked whole street in Longniddry 13 Aug and refused to make eye contact or engage with any vehicle driver stuck in both directions. He could have parked 3, 4 feet back and a yard closer to pavement but no, had to block road forcing drivers to reverse a hundred yards either way. Not a problem if he had just engaged, said he would be 5, 10 minutes or whatever. Just totally rude and uncooperative.

J W Grant からの回答

J W Grant からの回答
Great customer service
Great customer service. Called me to confirm my order and book a delivery day. The driver was excellent and placed the bag of stones were I needed it. The driver saved me hours of work by helping to place the bag so I could cut it and let the stones fall out and along the garden border.

J W Grant からの回答
I placed an order amounting to nearly a…
I placed an order amounting to nearly a thousand pounds on their website.
I was asked for delivery address and quoted s delivery price. A couple of hours later I received a message telling me they don't deliver to my area.
Over a week later I am still editing to be refunded my money, meaning I can't re order from a company that is prepared to deliver!
I'm sure if you live nearby they are fine but don't expect a service if you don't!
Tyucsl that they can remove money from my account within seconds but are unwilling to refund!

J W Grant からの回答
Unforseen Challenges
I enjoy JW Grant, product range and am always happy with the products.
My only challenge, is that after taking time to book a date for product delivery, I received a call to say my materials would not be delivered until the next day. This is a bit disappointing, especially as the day I had arranged suited my needs.
I do however, understand there are times when deliveries meet challenges for unforseen reasons.
Over all, please do keep shining brightly JW Grant!
JW Grants Maryhill
I recently placed a large order for my garden renovation with JW Grants Maryhill depot in Glasgow. I dealt with Jamie who was very accommodating and nothing was an issue even though I changed my mind multiple times before finalising an order and quote, everything arrived exactly when Jamie said it would and I couldn’t be any happier with the service I received. Highly recommend.
Excellent quality fencing
Excellent quality fencing , speedy friendly delivery, would definitely recommend this company 😊
Unprofessional, terrible experience
We used JW Grant as a provider for Symphony Kitchens in which their ‘kitchen specialist’ came out to measure our kitchen and sent recommended appliances to fit correctly for what we requested. From their advice and guidance as a specialist, we now have a kitchen and appliances that can’t be installed correctly leaving us out of pocket to rectify the problem. They have eventually agreed a refund of the units purchased by them, but it does not cover the loss of costs on the appliances and the joiner who was unable to fulfil the job due to there incompetence. Instead they told us you aren’t at a loss of money. Would never use this company again and recommend others to avoid. A stressful, expensive error caused by a so called professional at this company.
Great service
Great service, got what I asked for and even a last minute addition to my order was delivered on the same delivery
Highly recommended
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