I enjoy JW Grant, product range and am always happy with the products. My only challenge, is that after taking time to book a date for product delivery, I received a call to say my materials would... もっと見る
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JWGrant just finished delivering all the timber for my DIY deck rebuild. It's all in good shape and to spec, there are no missing or incorrect items, and the delivery guy was excellent, managing to pl... もっと見る
企業が回答しました
Delivery was counted down from drops to go , helped to be prepared for delivery ., goods were placed where asked to be placed … driver more than happy to oblige.. good all round experience from order... もっと見る
企業が回答しました
Great prices and able to order online. Lost a star for confusing web descriptions “loose” v “bulk bags” One chooses bulk bags but in basket the description is “loose” no problem clarifying with bran... もっと見る
企業が回答しました
企業情報
当該企業による記述
Scotlands number 1 supplier of building, timber and landscaping materials for both the trade and public. We have branches accross Scotland and can deliver anywhere in Scotland. Visit our landscape displays at any of our branches in Paisley, Glasgow, Kilmarnock, Coatbridge and East Lothian to get inspiration for transforming your home and garden with J W Grant. Our customer service is second-to-none with both trade and public.
連絡先
66 Love Street, PA3 2EH, Paisley, 英国
- 01418874252
- andrew@jwgrant.co.uk
- jwgrant.co.uk
4.6
優良
481件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tuscany buff stones
Ordered Tuscany buff stones in bulk and they look nothing like the picture - all very grey even after washing.
2024年4月25日
Good service
Happy with service from grants delivered when they said they would also kept informed of delivery so would use again .
2024年4月24日
Not used any builders merchants for…
Not used any builders merchants for years as previous experience wasn't that great with rude staff and left hanging about in the yard like a spare part while there was nobody there to help you.
I thought I would try J W Grant for a click and collect as had used them previously for a delivery and things had went well.
What a difference. Staff were really friendly, welcoming and courteous. Plenty of staff in the yard to get your order and again really keen to help and plenty of them.
Not sure if all builders merchants are to this high standard now, but will definitely be back to J W Grant.
Thanks for making what was previously a daunting experience an enjoyable one.
2024年4月25日
J W Grant からの回答
Thank you for sharing your experience Steven! We're thrilled that you found our team to be friendly and helpful.
Providing courteous service and making the process smooth for our customers is a top priority. Your kind words affirm the work we strive to do every day, and we're so pleased that we could make your visit an enjoyable one.
We look forward to serving you again soon!
J W Grant からの回答
Thank you for the great feedback John! We're glad that you found ordering online to be easy and that the delivery was quick.
It's wonderful to hear that our driver was helpful as well. We look forward to assisting you with your next order!
Easy to order online.
Easy to order online with simple steps to payment.
The communication on delivery day was brilliant.
Order unloaded in to the back garden over the fence.
No challenge is too big for Grants.
2024年4月23日
J W Grant からの回答
We're thrilled to hear that your experience ordering online was seamless and that our communication on delivery day was top-notch Mr Barnes.
It's great that we could meet your needs with the delivery, if it meant going over the fence. Thank you for the kind words, and we look forward to serving you again soon!
Great service from security- front desk…
Great service from security- front desk and people in the yard..thanks I will return to Jew grants for future projects.
2024年4月24日
J W Grant からの回答
Thank you for your kind words and for choosing J W Grant for your projects Brian!
We're delighted to hear that you received great service from our team, from the front desk to the yard.
We look forward to welcoming you back for your future projects and continuing to provide the excellent service you've come to expect.
Many thanks to the lovely lady who…
Many thanks to the lovely lady who served me on Monday, Delivery was next day as promised. All I can say is PERFECT, port Elizabeth ;)
2024年4月23日
自発的なレビュー
J W Grant からの回答
Thank you so much for the wonderful feedback!
We're thrilled to hear that everything went perfectly with your delivery.
I'll pass along your gratitude to the team member who served you.
We look forward to helping you again soon!
Quick efficient ordering and extremely…
Quick efficient ordering and extremely helpful staff on collection of order
2024年3月25日
J W Grant からの回答
We're delighted to hear you had a positive experience with our ordering process and that our staff were able to assist you.
Thank you for sharing, and we look forward to helping you again in the future!
J W Grant からの回答
We're glad to hear the ordering process was straightforward and your delivery arrived as expected. Thanks for sharing your feedback! We hope to assist you again soon.
When I ordered on line it was 3 to 5…
When I ordered on line it was 3 to 5 working days for the delivery but they delivered next day before 10am. Excellent service and value.
The driver was brilliant and placed my order next to my driveway so I could still park my car
2024年3月20日
自発的なレビュー
J W Grant からの回答
This is the 5 star service we aim for every time! Thank you for your kind words John
Good experience
Good experience! Trusted local company that you can rely on. They keep you informed about your order and deliver when they say they will deliver. Good stock of landscaping and building materials and a great display in their depot in Paisley. I would highly recommend using J W Grant for your building or landscaping projects
2024年2月23日
J W Grant からの回答
Thank you for the glowing recommendation! We're delighted to know that you trust us and find our materials and displays useful.
Your kind words about our reliability and communication mean a lot. Looking forward to being part of your next project!
Easily the best
Consistently the best value on the market and very good quality materials too.
Doesn't matter the size of the order the staff at the Paisley branch are always incredibly helpful and ready to assist.
The delivery is always super easy and straightforward and the driver is happy to unload anywhere that's suitable (and withing reach of the crane).
On the last delivery I had there was a bit of a mix up on my end and incorrect sized timber had been ordered. One call to the service desk and it was sorted.
We had the option to get it redelivered but luckily the material was a small enough to fit in the van and was swapped in a matter of hours.
Can't praise them enough, and can almost guarantee they will be my go to for any job or home project
2024年2月26日
J W Grant からの回答
We're thrilled to receive such positive feedback! It's wonderful to hear that our team consistently provides the best value, high-quality materials, and helpful service.
Your flexibility and understanding during the mix-up are much appreciated, and we're glad we could quickly resolve it to your satisfaction.
Thank you for trusting us with your projects and for your continued loyalty!
J W Grant からの回答
Thanks for your feedback! We're glad you found our website easy to use and enjoyed a hassle-free delivery. Looking forward to serving you again!
Top builders merchant excellent service…
Top builders merchant excellent service all round, materials sold at competitive prices great delivery service, No issues would use this company again,
Thanks ,👍.
2024年2月25日
J W Grant からの回答
We're thrilled to hear you enjoyed your experience with us! Thanks for your kind words about our service, pricing and delivery. We look forward to assisting you again soon! 👍
J W Grant A+
I discovered J W Grant a few years back and since then have used them more and more, reasonably priced, always get what you ask for, good delivery service & Local A+++
2024年1月27日
J W Grant からの回答
Thank you for your continued support John!
We're delighted to hear that you've had positive experiences with us and that our pricing, service and delivery meet your expectations.
We appreciate your loyalty and look forward to helping with your next project! A+++
Great service
Easy to order, fast delivery. Followed delivery instructions.
No issues at all.
2024年1月28日
J W Grant からの回答
Thank you for your feedback! We're glad to hear that our ordering process and delivery met your expectations.
If there's anything else we can assist with, don't hesitate to reach out. Cheers!
J W Grant からの回答
Thanks for sharing your experience! We're pleased to hear you enjoyed our prices and delivery service. If there's anything else you need, we're always here to help!
Fast reliable company and great…
Fast reliable company and great customer service highly recommended first class for all the wood you need
2024年1月26日
J W Grant からの回答
Thank you for your kind words and recommendation! We're glad to know our service and wood selection met your needs. Feel free to reach out whenever you need more materials.
Great service
Website does not show pictures of all tems but otherwise ordering and delivery are no issues - staff are helpful ... delivery notification on approx time
2024年1月17日
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