Kind Funerals レビュー 

187
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Leaving a 2nd review as I seem unable to respond to Kinds response to my original review. My review was very positive apart from the amount of fur received. My boxer Dolly was not as short haired as... もっと見る

5つ星のうち5の評価

Arranging your pets funeral is never a task you welcome but Sally is wonderful. From the moment you speak to her there is a genuine warmth, care and empathy that makes you know your pets is in good... もっと見る

5つ星のうち5の評価

Amazing service from beginning to end, communicated with Sally over the phone and arranged a cremation. Went smoothly and very fairly priced, she included lots of nice keepsakes for our hamster and wo... もっと見る

5つ星のうち5の評価

One of the hardest goodbye ever! But Sally was AMAZING! she is so considerate and very kind and sweet. She didn’t rush as at all and gave us enough time to say goodbye. I contacted her on a very shi... もっと見る

企業情報

  1. ペット葬儀サービス

当該企業による記述

We are a pet cremation company servicing London and the South East. We are the UK's first net zero funeral company. We treat our customers with kindness and their pets with great care. We are people kind, human kind and planet kind. We collect pets from homes or vets and return with ashes a few days later. We have land where families can bury their pets ashes alongside human family members.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

187件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(187)

過去12か月のレビュー数: 40件

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5つ星のうち5の評価

Can’t recommend Kind Funerals enough

I really can’t recommend Kind Funerals enough. Sally made a really tough day so much easier, we didn’t have to worry about what was going to happen to Toonie. We could tell he was going to be treated with respect and we were blown away with the little extras of paw prints in ink and clay we also received. I’m hoping I don’t have to use the service again soon, but definitely wouldn’t use anyone else should it be needed!

2024年10月4日
5つ星のうち5の評価

Thank you Sally

Both my partner and I, when finding ourselves in a very dark and sad place at the passing of our cat Ekko, not knowing what to do; the one thing we did, in hindsight, that has helped bring us peace was using KindFunerals and let Sally take care of our beautiful boy. It has been incredibly hard seeing him go, but the solace and peace we have now with him back is helping us heal. Thank you, Sally.

2024年9月28日
5つ星のうち5の評価

Whilst in shock at the loss of my…

Whilst in shock at the loss of my beloved cat 'Pusskus' I made contact with Kind Funerals, Sally came and collected 'Pusskus' a very kind and caring lady and a credit to Kind Funerals, I highly recommend this Company to anyone who finds them in this sad situation, thank you Kind Funerals

2024年9月28日
5つ星のうち5の評価

Previous experience

I’ve used Sally’s services before only 2 months ago and unfortunately I needed her again only a short while later.

Sally is compassionate and very understanding.

I can’t recommend her enough.

2024年9月20日
5つ星のうち5の評価

Thank you so much

No one ever wants to think about their beloved pet passing, and sometimes these things can come as a total shock. I looked at a few different providers and found that many where very business-like and treated the whole thing like an Amazon return which was horrifying. I was so glad to have come across the Kind website.

Sally and the Kind team from our very first interaction were outstanding going above and beyond to support us during such a difficult time. Everything was extremely well communicated with care and empathy and Sally was so lovely and kind. She came personally, on Sunday and took care of everything.

It is evident that in everything they do down to the smallest of details love and care are core to everything they do. Down to the smallest details of presentations of the keepsakes. Which are beautiful and the cards.

I take great comfort in knowing should the worst happen to any of our other Pets that there are such kind people there to support us at the end.

I can't thank you enough for being there for us.

2024年9月22日
自発的なレビュー
5つ星のうち5の評価

Kind funerals have been absolutely…

Kind funerals have been absolutely fantastic for us and our pets. We've had 2 animals cremated with them now and both times we have been touched by the care and time sally and staff put into caring for our animals once passed. They are friendly, compassionate and very easy to communicate with! We will always opt for using kind funerals shall we ever need to again and would definitely recommend to anybody needing that kind of service! X

2024年9月14日
自発的なレビュー
5つ星のうち5の評価

Hard time made easier

Sally was so kind and caring, it was as if it was her own pet, she stroked Pepsi as after asking us if it was OK and she talked to her the whole time. When the time comes for our other pets we will use kind again. We can not Thank Sally enough for her support at such a hard time.

2024年8月6日
5つ星のうち5の評価

It’s taken me a couple of weeks to…

It’s taken me a couple of weeks to write my review as we’re adjusting to the loss of our sweet boy Bertie. Thank you Sally for your kindness and compassion at such a heartbreaking time for my family. From start to finish you were amazing. Thank you & Snoopy for personally bringing our boy home, along with all the little personal touches to help us remember Bert

2024年7月14日
自発的なレビュー
5つ星のうち5の評価

Kind & Caring

My wife and I couldn't have asked for a more caring way of dealing with our beloved dog Jubi's cremation. Sally and Nigel were excellent and we wouldn't hesitate to recommend Kind Funerals to family and friends.

2024年7月25日
5つ星のうち5の評価

Very kind and supportive when we…

Very kind and supportive when we dropped off our beloved family pet. The service was carried out the next day and we received our pets ashes Two days later.

We also received a lovely surprise in the bag of a paw print and fur cutting, candle, forget me not seeds and certificate of cremation.

I would recommend Kind to anyone who has lost a family pet.

2024年7月21日
5つ星のうち5の評価

Thank you for taking care of our Cashew

Amazing service and care given from start to finish really living up to their name KIND.
Sally and her wonderful team were just what we needed to handle a difficult time. From the easy accessible website to handling our chinchilla Cashew who sadly passed away. We are devastated and heartbroken.
Cashew was the first one who passed away out of our chinchilla clan, we never had felt so lost. She was so sweet and we miss her so much. We were reassured and taken care of ourselves by their support and updates. Nigel was truly amazing collecting Cashew. He was comforting and a top guy!
We received Cashew’s ashes and memory items beautifully wrapped within the next day signed for delivery. KIND are so thoughtful and had given us some extra memorial pieces from Cashew. Cannot fault anything. Thank you so much, Thank you for everything.

2024年6月28日
5つ星のうち5の評価

Genuinely the kindest of funeral homes

I lost my cat very unexpectedly a few days ago, he seized in front of me and it was extremely traumatic attempting to save him. I was completely distraught and heartbroken, that’s when my family pushed that we need to decided what we do. When you lose a pet there is never enough time to mourn or pull yourself together to make a choice before the body starts to shut down. We made the choice to freeze his body temporarily. The next day I was looking at prices and just crying over them, many places ranged from 390-500 which is money I just didn’t have. I felt like I was dying thinking that my cat would be frozen next to me for months while I try to scrape money to give him a proper send off.

I came across kind and looked through the page. I found that there was an option for collection of the body and the price was only 250. I know in general it’s a lot, but for such an unexpected loss and all of the market. It was more than worth it. After purchasing I received a message from kind, they collected him on the very day I paid. They were very kind and even when sally collected him she apologised for my loss and told me she would take amazing care of him. She let me know he would hopefully be back by Wednesday.

Today is Wednesday and he’s home. I couldn’t afford to purchase an urn or even a box but they packaged him in plastic in a box. Sending me a seed, some of his hair, black string and a candle. The care they put into this box shows that they are there for everyone who had lost a pet. Very obviously I balled my eyes out when he came back. The note and certificate of cremation were sweet things I didn’t know that I needed. Had I have gone with another company I know that my baby would not have had the love and care he deserved right up until cremation.

I cannot stress enough how kind, supportive and considerate sally and kind is. If you’re reading this I know you must love your pet and your loss hurts more than words can describe. Please let your loved pet have proper loving care by people who aren’t just in it for the money.


Sally is phenomenal and I’ll attach the text of thanks I sent after the service I received.

“Hi sally. Gismo arrived today and I just wanted to say a big thank you, this is such an emotional feeling especially because we lost him so unexpectedly. As you know we stored him in the freezer which was really difficult for me to do, and even more mentally stressful. I didn’t have a lot of money to spare and all the sites for pet cremation I looked at were ranging between 500-390 with a wait period for collection. I was in the middle of mourning the loss of my sweet boy and I was stressed I couldn’t give him a proper send off, the idea of him being in the freezer for weeks while I try to scrape the money was seriously impacting my body and mind. I found kind funerals online and cried at the price when I saw it. Thank you so much for being a company that helps people out in mourning because there just isn’t ever enough time to say goodbye or pull it together to do the right things. You came the next day and helped me out and today gismo came back and it was really emotional for me. I haven’t been able to stop crying because I lost my world and thought I had more time with him. Seeing his ashes is hard but I have a part of him with me and now I can let my family carry a part of him with us forever. So thank you so so much. The care package, the written note, the string and the seeds to help me remember him. Thank you so much. I couldn’t afford to buy a box or anything to put him in so thank you for the way you sent him back to me, thank you so much.”

2024年7月17日
自発的なレビュー
5つ星のうち5の評価

Exceptional, caring and kind service

I wanted a special servive for my beloved emperor of a cat - Sparky - when he passed away.
I had difficulty at my end processing payment and when I phoned Sally, she arranged for pick up and cremation, allowing me to pay over the phone at a later date. It was obvious how this company operates on trust and care as their main values. Nigel picked up Sparky and was very kind when I felt so vulnerable. Sally called me to let me know when Sparky's service would be and that they would read some tributes I'd made and light a candle.
I feel that if you want exceptional service, kindness and the human touch when you are going through such an emotional time, Kind funerals really supports you all the way. Thank you

2024年7月3日
自発的なレビュー
5つ星のうち5の評価

Exceptional service

Exceptional service
When my hamster passed away, not having a garden for a burial made things quite hard. I called Kind and spoke to Sally who is so so lovely and she made the whole process so much easier. I was so comforted to know he was in good hands.
Thank you so much Kind, for making a hard time a little less hard ❤️

2024年7月10日

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