レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

This company also goes by the name of Kynex and Clear Business - they all sign up customers on mobile / broadband services - preying on small businesses who do not have the same cooling off period as... もっと見る

5つ星のうち1の評価

THREE MONTHS IN AND IM STILL WAITING FOR MY MOBILE PHONE TO BE DELIVERED AND NO SIGN OF MY REFUND FOR WAITING FOR MY MOBILE !!!!This is by far the worst company I have had to deal with in my entire... もっと見る

5つ星のうち5の評価

For many years of dealing with Kinex, we've had good service and always polite and friendly help, if needed, from a real person on the telephone. This is such a pleasant change from listening to robo... もっと見る

企業が回答しました

5つ星のうち5の評価

Received a call from Mike re services supplied to our company and was there anything they could do to assist us further. He was bright, cheery and very pleasant to chat to having read previous notes o... もっと見る

企業が回答しました

企業情報

  1. エネルギー提供業者
  2. 事業保険会社
  3. テレコミュニケーション サービス プロバイダー
  4. 水道事業会社

さまざまな外部ソースから提供された情報

kinex specialises in looking after small businesses across the UK. We provide essential services they can rely on and we do it in an honest, simple and effective way. We provide outstanding value for money on business line rental and calls, broadband, mobile, energy and water services. And it’s all supported by our dedicated UK-based customer service specialists. That’s why switching to kinex is the essential choice for any small business.


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

4662件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(4,662)

過去12か月のレビュー数: 10

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Rudi was friendly but not pushy

Rudi was friendly but not pushy. Enjoyed our chat even though the service offered didn’t suit for me at the minute.

2023年9月21日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Frances,

Its great to see that Rudi was friendly and hopefully you think of Kinex in future.

Chloe - Digital Team

5つ星のうち5の評価

Business telephone

Really helpful friendly and quick service.
Lee was great.

2023年9月20日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Emma,

Thanks for the 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

5つ星のうち5の評価

The company sorted my poor mobile…

The company sorted my poor mobile service from EE, now on o2 with new iphone 12 now all good.

Thanks

2023年8月20日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Tony,

Its good to see that Kinex has managed to sort the issue of the poor mobile service.

Chloe - Digital Team

5つ星のうち5の評価

Chloe Taylor…outstanding

Chloe Taylor….what an experience I had dealing with this lady…..helpful, kind from start to finish….we had a problem with our internet and phone line and she sorted the problem within a hr of me emailing her….outstanding 👏🏻👏🏻….would honestly say best decision staying with this company

2023年9月20日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Joanna,

I am so pleased to hear that Chloe was helpful and kind when helping you with the internet and phone line issue.

Chloe - Digital Team

5つ星のうち5の評価

Chloe great support

Chloe was very informative and supportive

2023年9月20日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Richard,

I am so pleased that you found Chloe to be very informative and supportive.

Chloe - Digital Team

5つ星のうち5の評価

KINEX - CARL

Carl explained things very quickly on the phone as to not hold me up. He was very polite and well mannered on the phone,

2023年9月20日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Diane,

Thanks for the 5* review.

Its great to see that Carl explained everything quickly and was very polite and well mannnered when speaking with you.

Chloe - Digital Team

5つ星のうち5の評価

Olivia Kelly provided me with the best…

Olivia Kelly provided me with the best customer service I have ever received from any business ever. Her understanding of my business needs prove what an asset she is to Clear Business. Everything was covered clearly in a friendly manner. She saved me money on my water and took time to explain all the intricate details of the water supply to get me the best discount available. 5 stars for sure and I hope to have the pleasure of doing business with Miss Kelly again!

2023年9月19日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Fida,

Thanks for your 5* review.

Its great to see that Olivia provided excellent customer service and helped save your business money on the water supply.

Chloe - Digital Team

5つ星のうち1の評価

You ask to be removed from their system…

You ask to be removed from their system and they just hang up. GDPR they dont get it.

2023年9月19日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Stuart,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the issues experienced with Kinex. Please let us look into this for you. We do understand the importance of GDPR.

I have tried to locate your account with your name but was unable to do so. I have requested more information from you. If you could reply with the account information, I will be happy to investigate this matter further for you.

Chloe - Digital Team

5つ星のうち5の評価

Change over telephone service

Stephen Hesleden assisted me to change over my home telephone & my mobile to Kinex. This was done in less than 45mins on the phone. All forms sign & transferrs will take about 3 weeks for the home phone.
& 10 days for my mobile..
I'm making a saving on both. Excellent service from Stephen & from Kinex... 100% reliable...& trust worthy.

2023年9月18日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Peter,

Its amazing to see that Stephen has helped make saving on your telecoms and mobile services and provided excellent service along the way.

Chloe - Digital Team

5つ星のうち5の評価

Good customer service

Thats easy with nice lady vasilliki

2023年9月18日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Rea,

Thanks for your 5* review.

Its great to see that you have had a positive experience with Kinex.

Chloe - Digital Team

5つ星のうち1の評価

Avoid at all costs worst i ever come a…

Avoid at all costs worst i ever come a cross
worst experience I've ever had with a company they will lie and deceive you to get you into a contract and then make your life hell. I’ve only been with them for for 2 months and already tried charging me over £800 for water bill i run a small garage and all i have is 1 toilet and 1 sink we only use the water to wash our hands and flush the toilet thats it and they trying charge me £800 for 2 months even after giving them water reading they obviously dont know what they doing costumer service terrible they keep saying they will call me back but never do lie after lie. i'm currently trying to switch to another supplier and from reading online reviews i know they will make me go to hell and back before i can switch. I spoke to one my business advisor who’s currently helping me with this situation and I rather pay him the money to get me out of this contract then pay this scam company.

2023年9月16日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi,

Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.

I am sorry to hear of the billing issues experienced with Kinex. Please let us look into this for you.

I have passed your review onto the team dealing with your account and someone should be in touch soon to discuss further.

Chloe - Digital Team

5つ星のうち5の評価

Rude

Rude
Very helpful

2023年9月15日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Graeme,

Its good to see that you found Kinex to be very helpful.

Chloe - Digital Team

5つ星のうち5の評価

Rudi

Rudi
Really friendly individual
Very informative and useful conversation was had about the upcoming changes in fibre connections and I was interested to learn about utility discounts if items such as insurance was taken out via Kinex.

2023年9月14日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Maggie,

Thanks for your 5* review.

I am thrilled to see that you found Rudi to be really friendly and informative.

Chloe - Digital Team

5つ星のうち5の評価

Anthony rang out the blue saying Kinex…

Anthony rang out the blue saying Kinex wanted to upgrade the broadband service I already had with them, and reduce what they charge me! He was very patient as we went through the process and I'm now looking forward to a better service at a cheaper cost!

2023年9月14日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Philip,

I am so pleased to hear that Anthony was able to upgrade the services already provided and also save your business money in the process.

Chloe - Digital Team

5つ星のうち5の評価

Got through quick

Got through quick, which is always a bonus. I spoke to Louis Douglas who was professional, polite, explained water usage etc, gave me great deals. Best costumer service I’ve had in a while! Thank you again.

2023年9月14日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Kim,

Thanks for your 5* review.

Its great to see that Louis was professional, polite and provided you with a great deal.

Chloe - Digital Team

5つ星のうち5の評価

Spoke with Chloe today

Spoke with Chloe today, great help with setting up my account for water rates, phone and broadband. fantastic service.

2023年9月14日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Carly,

Its great to see that you received fantastic service from Chloe when setting up your account.

Chloe - Digital Team

5つ星のうち5の評価

Rudi

Rudi, was very helpful and answered my questions.

2023年9月13日
自発的なレビュー
kinex ロゴ

kinex からの回答

Hi Tina,

Its great to see that you found Rudi to be very helpful and they managed to answer all of your questions.

Chloe - Digital Team

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報