Maxen Power レビュヌ 4,480

•
TrustScore 5段階評䟡の4.5

4.6

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

I recently received exceptional service from Nina at Maxen Power. She was incredibly helpful in sorting out my bills and even assisted me in switching to a new energy supplier. Nina went above and bey... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Having dealt with Laurence @ Maxen Power I can say 100% he has gone above and beyond to help resolve the outstanding situation with The Commercial Hotel (Uppermill) and he is a great asset to Maxe... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I requested change of ownership for a business and the request went through smoothly. I had heard that there might be delays and a alot of back and forth and document requests but that wasn't the case... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Well, to say I am surprised is an understatement. As a small business owner fighting for survival in this tough climate, I can not recommend Maxen Power enough! I have been given an amazing support fr... もっず芋る

䌁業が回答したした

䌁業情報

  1. ゚ネルギヌ提䟛業者
  2. 電力䌚瀟
  3. ガス䌚瀟

圓該䌁業による蚘述

Maxen Power is a distinguished name in the realm of commercial energy supply, specialising exclusively in serving the unique needs of businesses. Our unwavering commitment to excellence and professionalism sets us apart as a reliable energy partner for a diverse clientele, including micro and small to medium-sized enterprises, as well as corporate entities. At Maxen Power, our core mission is centered around prioritising our valued customers. We understand that the energy landscape can be complex, and that's why we offer tailored, flexible, and cost-effective gas and electricity solutions that are precisely crafted to meet your specific requirements. What sets us apart is our dedicated team of industry experts who are readily available to address your inquiries and provide guidance. We take great pride in consistently exceeding expectations, going the extra mile to ensure that your business has the power it needs to thrive. When it comes to connecting your business to a reliable and cost-effective energy supply, Maxen Power is your steadfast partner, always here to support your success. With us, you can trust in a partnership built on professionalism, flexibility, affordability, and a commitment to putting your business's energy needs first. Experience the difference with Maxen Power – your preferred choice in commercial energy solutions. Thanks for visiting our page.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

4480件のレビュヌ

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5぀星のうち5の評䟡

I recently received exceptional service


I recently received exceptional service from Nina at Maxen Power. She was incredibly helpful in sorting out my bills and even assisted me in switching to a new energy supplier. Nina went above and beyond, taking care of everything efficiently and effectively. Her customer service was top-notch, and I'd highly recommend getting in touch with her if you need any issues resolved.She’s credit to Maxen power.Nina❀

2026幎3月17日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Hi,

Thank you so much for the thoughtful feedback! It honestly made our day to read this. I am so glad our support representative could take the stress out of your billing and help with your switch. She really does go the extra mile for everyone she talks to. Your satisfaction is our top priority.

Best regards,

Team @ Maxen

5぀星のうち5の評䟡

Good servicefrome Jake

2026幎3月24日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Sajid Hussain,

Hi, thanks for the kind words! It is great to hear that our support representative provided such good service for you. We always try to keep things simple and helpful, so I will definitely pass your feedback along to him, and it will make his day. We are always here to help!

Best regards,

Team @ Maxen

5぀星のうち5の評䟡

Excellent service

Excellent service
Happy to renew my account
Confident fair prices
Happy to trust my account manager

2026幎3月24日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Hi,

I was really pleased to read your review. We work hard to keep our service reliable, so it is great to know you feel confident in renewing your account with us. We are pleased to have your trust. We look forward to looking after you for another term!

Best regards,

Team @ Maxen

5぀星のうち5の評䟡

Excellent customer service 👌

Excellent customer service finally an energy company who answers their phones efficiently. I’ve been dealing with Nina who has been outstanding 👏

2026幎3月24日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Hi,

I was really pleased to read your review. We know how frustrating it can be to wait on the phone, so we have worked hard to make sure we are as efficient as possible when you need us. It really means a lot to us that our support representative was able to help you. We appreciate the 'thumbs up', and we are here whenever you need anything else.

Best regards,

Team @ Maxen

5぀星のうち1の評䟡

Rubbish energy supplier ever

Rubbish energy supplier ever
If you join with this supplier think your business on danger. Because they charge too much and if you request for review your consumer they cut electricity. Also if try to explain they not give you any single change to explain . Very poor customer service
At the moment I am on depression because of this rubbish company. 😡😡😡

2026幎2月2日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Reviewer,

I am sorry that you felt dissatisfied with our service. We value all feedback as it gives us a chance to improve. The service you experienced was only because of your account's financials not being updated, and I apologise for the distress this might have caused. We always want everything running smoothly for all our customers as a responsible energy provider, and we will ensure this for you, too, by addressing your concerns.

However, if you would like to talk to someone directly, you can contact your Team Manager, Mona, on 0207 9303030, and she will assist you accordingly.

Best regards,

Ansel

5぀星のうち1の評䟡

Worse energy company ever

Worse energy company ever. Avoid at all cost. Customer services are useless. They don’t listen to a word you say. Send them metre reads. They claim they never have them and then charge you through the roof estimate prices. I’ve had this business for three years. I’ve never paid bills this high. In January i was closed for two weeks but yet my bill was the highest it’s ever been. Make it make sense. Imagine being stuck with a 3k bill on the slowest business months of the year. Now they threatening to cut of my electric if I don’t settle. I will reluctantly because i have no choice. If one person sees this and avoid them. I’ve just done you a massive favour. You’re welcome. Absolutely diabolical in ever sense.

2026幎3月23日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Reviewer,

I would like to extend my apologies if you felt like your experience was not up to the mark. It makes me really sad that you felt the need to leave a negative review. Since we value all sorts of feedback, I would like to make this right for you.

I have checked our records to understand your concerns; however, we were unable to locate any details under your name. To help us assist you better, please contact us on 0207 9303030 and we will ensure your query is looked into as a priority. I will personally review your case to ensure a satisfactory resolution.

Best regards,

Ansel

5぀星のうち1の評䟡

Poorly serviced

Poorly serviced

2026幎3月23日
Maxen Power ロゎ

Maxen Power からの回答

Dear Reviewer,

It makes me really sad to hear that you had a negative experience. This is definitely not the level of service that we strive to achieve, and I will try my best to ensure this leads to a positive experience.

I have personally reviewed your concerns and have already been in touch with the account manager. He will be reaching out to you and addressing any concerns that you may have. Please be assured that your concerns are our utmost priority.

In the meantime, if you would prefer to discuss this directly, you can contact our Team Manager, Asan, on 0207 9303030. He will also make it his priority to address your concerns to your satisfaction.

Best regards,

Ansel

5぀星のうち5の評䟡

Business switch

My business switch to Maxen Power last year went smoothly after an initial miscommunication and now Loncherie is happy to recommend them to lower your electricity bill, compared to other suppliers. Billing and communication is good, and Ameer is very polite and helpful.

2026幎3月23日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Carolyn Hardman,

I am happy that we were able to help you out! Switching can be a bit of a hassle sometimes, so it is great to know that once we got past that initial miscommunication, everything has been smooth sailing for your business. Our team members are dedicated to addressing all the concerns of our customers.

Best regards,

Team @ Maxen

5぀星のうち5の評䟡

Helpful all

Helpful all
Always

2026幎3月23日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Ledia Cani,

Reading this really made our day. We always strive to give our customers the best experience possible, so hearing that we hit the mark for you means a lot to the whole team. Thank you so much for sharing your experience, and we are always here if you need anything else!

Best regards,

Team @ Maxen

5぀星のうち1の評䟡

Terrible company

2026幎3月23日
Maxen Power ロゎ

Maxen Power からの回答

Dear Reviewer,

I am genuinely sorry to hear that your recent experience did not meet the high standards we set for ourselves. We would love the chance to make things right for you. Please reach out to us directly at 0207 9303030, and we will definitely fix this for you. I would also personally look into your concerns and ensure we find a resolution as quickly as possible. We value your feedback and hope to get this sorted for you soon.

Best regards,

Ansel

5぀星のうち1の評䟡

Very poor experience.

Very poor experience.

2026幎3月23日
Maxen Power ロゎ

Maxen Power からの回答

Dear Reviewer,

Please accept my sincerest apologies for the negative experience you had with us. It makes me sad to hear that you felt let down because we always strive to provide the best service for all our customers. While we have strict protocols to follow for safety and verification processes, we never want our customers to feel frustrated by the time these essential checks can take. We followed the communication preferences provided by your solicitor, but I am sorry if this left you feeling unheard. It was never our intention to make a tough situation harder, and we really do appreciate you staying patient with us while we worked things out.

However, if you have any lingering questions or concerns about how this was handled, please do not hesitate to email us at escalations@maxenpower.com. We are committed to making this right and would value the chance to talk further.

Best regards,

Team @ Maxen

5぀星のうち1の評䟡

I recommend anyone see my review

I recommend anyone see my review. Don’t use this company. This company is a thief.

2026幎3月20日
Maxen Power ロゎ

Maxen Power からの回答

Hi,

I have been looking into your concerns, and I am sincerely sorry for the trouble. I know navigating these steps can feel like a lot to deal with.

While we have to stick to certain industry rules to keep things secure, I completely get how annoying the paperwork side is. We are almost there; we just need those last few documents to finish this off. Please send them through when you can, and I will make it my priority to get this resolved for you. One of our representatives will also be reaching out to you shortly to offer assistance.

Best regards,

Ansel

5぀星のうち5の評䟡

Saqib was amazing with his customer

2026幎3月20日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Sugar Halo,

Thank you for the feedback! Our team reflects patience and helpfulness, as at Maxen Power, we want to give our customers a smooth and hassle-free experience. Your positive reviews keep us energised to keep providing the best service for all our customers.

Best regards,

Team @ Maxen

5぀星のうち5の評䟡

Squires Gentlemen's Outfitters

Great communication over the phone. Very patient when I have missed calls due to work commitments. Please connect me with ext377 in future calls. Many thanks, Kris

2026幎3月20日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Kris Wright,

It is great to hear that the communication has been working well for you. We know how tricky it can be to manage calls around work commitments, so we are glad the team's patience has helped. I’ll make sure our records are updated for your request to keep things as smooth as possible for you in the future. All the best to everyone at Squires!

Best regards,

Team @ Maxen

5぀星のうち5の評䟡

Very quick and polite.

Very professional and polite.

2026幎3月20日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Reviewer,

That is exactly what we like to hear! We always aim to make these interactions as smooth and stress-free as possible, so it is great to know you found the service both prompt and professional. We appreciate you choosing us to look after things for you. We are here whenever you need us.

Best regards,

Team @ Maxen

5぀星のうち5の評䟡

Technical team

Technical team very helpful really appreciated

2026幎3月20日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Mehmet Şen,

It is really good to hear that our team managed to get everything sorted for you. We know how frustrating the technical side of things can be, so I am glad their help made a difference. Positive words from our customers always give us satisfaction. We are always by your side for your energy needs.

Best regards,

Team @ Maxen

5぀星のうち5の評䟡

We’ve been using Maxim Power as the


We’ve been using Maxim Power as the electricity supplier for our business, Belluno Farnham ltd and have had a really positive experience. Their service has been reliable, pricing is fair, and everything is handled smoothly and professionally. Communication has always been clear and helpful whenever needed. We’re very happy with their service and would definitely recommend them to other businesses.

2026幎3月20日
Maxen Power ロゎ

Maxen Power からの回答

Dear Reviewer

Really appreciate you sharing this, it’s great to hear that everything has been working well for your business. We always aim to keep things simple, reliable and easy to manage, so it’s good to know that’s been your experience.

Thanks again for your trust and recommendation.

Best regards,
Team @ Maxen Power

5぀星のうち5の評䟡

Great service and was very happy

Great service and was very happy he sorted the phone call out
Shaft hair Design

2026幎3月20日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Lisa Graham,

It makes us glad to hear you had a positive experience with us. Getting those calls handled properly is exactly what we are here for! I will be sure to share your kind words with the rest of the team. All the best to everyone at Shaft Hair Design, and we are always just a call away!

Best regards,

Team @ Maxen

5぀星のうち1の評䟡

Avoid .

Avoid .
I have been dealing with my payment plan for a week. I was talking to a lady called ELLA. Not helpful at all.
In my opinion she some sort of RACE problem with with specific race .
As soon as I talked to some else they were helpful.
She shouldn’t be working in such an environment.

2026幎3月20日
自発的なレビュヌ
Maxen Power ロゎ

Maxen Power からの回答

Dear Reviewer,

We appreciate you bringing this to our attention. It is genuinely concerning to read about your experience, and I am sorry for the frustration this has caused. Discrimination of any kind is not tolerated here, and we are treating your feedback with the highest priority.

A formal review of this interaction is already underway with the relevant department. We are committed to making sure this is handled correctly and that our service meets the standards our customers expect. I am glad you were able to speak with another team member who could help, but we will be looking into exactly what happened during your initial conversation.

Our senior team member will be in touch with you to ensure everything is being handled correctly and to discuss your concerns further with you.

Best regards,

Team @ Maxen

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