Wir waren mit der Freundlichkeit der Mitarbeiter zufrieden. Transfer vom und zum Flughafen hat alles gut geklappt. Das Fahrzeug hatte zwar schon viele Beschädigungen, als wir es abholten, aber sie war... もっと見る
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レビュアーのコメントを見てみましょう
Très bonne expérience : agence proche de l’aéroport, formalités rapides et personnel aimable. Il est plus avantageux de se rendre directement sur place plutôt que de passer par une plateforme. Rau... もっと見る
企業が回答しました
I thought I don’t need a car while visiting Budapest and renting car was a mistake but KlassWagen team helped me a lot, got a very nice car and whole visit was really a pleasure because of them. Also... もっと見る
企業が回答しました
Not that great to be honest. Arrived first at the pick up location in the airport, which is not very clear. Pickup van came after a while and picked up the Hungarian speaking customers first, say... もっと見る
企業情報
当該企業による記述
About Klass Wagen Klass Wagen is one of the most appreciated car rental companies in Romania, with over 18 years of experience in the industry. Our journey began in 2005 in Timișoara, when four people shared a common dream: to create a car rental company built on integrity, honesty, trust, and teamwork. What started with just seven cars has grown into a modern fleet of more than 3,000 vehicles, including economy cars, automatics, SUVs, hybrids, and vans—ready to meet the needs of both leisure and business travelers. Today, Klass Wagen operates in several key destinations across Europe: Romania: Bucharest, Iași, Timișoara, Cluj-Napoca, Sibiu, Craiova, Oradea, Brasov, Suceava, Bacau. Hungary: Budapest Portugal: Lisbon Airport & Downtown, Faro, Porto Airport and Downtown. Madeira: Funchal Airport & Downtown. Austria: Vienna. Our mission is simple: to make car rental easy, transparent, and accessible. We focus on offering excellent value for money, modern vehicles, and premium services that ensure every journey starts smoothly. Each year, thousands of customers choose Klass Wagen for reliable vehicles, friendly service, and flexible rental options. Their positive reviews and testimonials are the best proof of our commitment to quality. Our team is available 24/7, ready to help you find the perfect car for your trip.
連絡先
Üllői út 822, 1185, Budapest, ハンガリー
- +3614743966
- hungary@klasswagen.com
- klasswagen.hu
4.3
優良
2738件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bad communication. Unforseen cost
Bad communication. Unforeseen cost. Never chose this again
2026年4月11日
Klass Wagen Hungary からの回答
Dear customer,
Thank you for taking the time to leave us a review.
We are sorry for any inconveniences we may caused and we can assure you that we are trying to satisfy everyone.
Giving the fact that we do not have more details about what happened, we kindly ask you to send us an email to customercare.hu@klasswagen.com and let us know more about what happened, so we can find a solution together.
Best wishes,
KW Team-Mirela
Klass Wagen Hungary からの回答
Hello!
Thank you for your feedback! 😊 We're happy to hear that you were satisfied with our services. Looking forward to seeing you again! 🚗✨
KW Team
Klass Wagen Hungary からの回答
Hello!
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time.
KW Team
Très bonne expérience
Très bonne expérience : agence proche de l’aéroport, formalités rapides et personnel aimable. Il est plus avantageux de se rendre directement sur place plutôt que de passer par une plateforme.
Raul très professionnel
2026年4月7日
Klass Wagen Hungary からの回答
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Nice car for a decent price..
Nice car for a decent price... If not the high ammount for reservation (if insurance needs to be used) it would be 7 out of 5;-)
2026年4月1日
Klass Wagen Hungary からの回答
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Not that great to be honest
Not that great to be honest.
Arrived first at the pick up location in the airport, which is not very clear.
Pickup van came after a while and picked up the Hungarian speaking customers first, saying that he will need to return for me. From the first one there, ended up picking my car last.
Moreover I have crossed the border with the car for 3 days, however I have still been charged for the entire rental for their cross border fee.
2026年2月21日
Klass Wagen Hungary からの回答
Hello!
Thank you very much for sharing your good experience.
We are waiting for you to come back.
Kind regards,
KW Team
Klass Wagen Hungary からの回答
Üdvözöljük!
Köszönjük a visszajelzését! 😊 Örömmel halljuk, hogy elégedett volt szolgáltatásainkkal. Várjuk Önt újra! 🚗✨
KW csapat
It was great
2026年4月7日
Klass Wagen Hungary からの回答
Hello!
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time.
KW Team
Klass Wagen Hungary からの回答
Hello!
Thank you for your feedback! 😊 We're happy to hear that you were satisfied with our services. Looking forward to seeing you again! 🚗✨
KW Team
We used this rental service and were…
We used this rental service and were very satisfied. Great car, low deposit, and excellent terms. If we visit Hungary again, we will definitely use them once more.
However, I would be glad if the salon hired more staff: we had to wait about 40 minutes for our turn.
2026年4月5日
Klass Wagen Hungary からの回答
Dear customer,
Thank you so much for your kind words and for choosing us , we’re truly happy to hear that you were satisfied with the car, the conditions, and your overall experience.
At the same time, we sincerely appreciate you pointing out the waiting time. We completely understand how valuable your time is, especially after traveling, and we’re sorry for the inconvenience caused by the delay.
During busy periods, waiting times can unfortunately increase, but your feedback is very important to us and helps us continue improving our operations and staffing to provide a smoother experience.
We’re really glad to know you would choose us again, and we look forward to welcoming you back for an even better experience next time.
Best regards,
KW Team,
Annita
Wir waren mit der Freundlichkeit der…
Wir waren mit der Freundlichkeit der Mitarbeiter zufrieden. Transfer vom und zum Flughafen hat alles gut geklappt. Das Fahrzeug hatte zwar schon viele Beschädigungen, als wir es abholten, aber sie waren alle in dem Protokoll vermerkt. Trotzdem sollte man immer eigene Fotos machen zu seiner eigenen Sicherheit
2026年4月11日
Klass Wagen Hungary からの回答
Hallo!
Vielen Dank für Ihr Feedback! Wir freuen uns sehr, dass Sie eine positive Erfahrung gemacht haben und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! 🚗✨
Ihr Klass Wagen Team
I am very satisfied
I am very satisfied, and everything went smoothly during the pick-up and drop-off process.
2026年4月11日
Klass Wagen Hungary からの回答
Hello!
Thank you for your feedback! 😊 We're happy to hear that you were satisfied with our services. Looking forward to seeing you again! 🚗✨
KW Team
Klass Wagen is great in every way
Klass Wagen is great in every way. The staff is always super friendly, the cars are nice and the shuttle service is also reasonably fast.
2026年4月11日
Klass Wagen Hungary からの回答
Hello!
Thank you for your feedback! 😊 We're happy to hear that you were satisfied with our services. Looking forward to seeing you again! 🚗✨
KW Team
I can highly recommend KlassWagen
I can highly recommend KlassWagen. Everything went smoothly. The car was ready at the agreed time. We were first picked up from the airport and then shuttled to KlassWagen. The driver spoke German, so we were able to have a good conversation. He also gave us some helpful tips for our trip.
The check-in process at KlassWagen itself was quick and efficient. Everything went very fast, and the staff was extremely friendly. Regarding the vehicle, we even received an upgrade from Skoda to VW. The car was very clean and had a full tank.
We had booked the all-inclusive package, so we were fully covered even in case of any accident damage, at a very reasonable price. After returning the vehicle, the deposit we had paid was refunded immediately. We were then shuttled back to the airport on time. They even made a special trip just for us to ensure we arrived at the airport punctually.
The full five-star rating is more than deserved.
2026年4月11日
Klass Wagen Hungary からの回答
Hello!
Thank you so much for taking the time to share your experience! 😊
We're happy to hear that everything went smoothly. Your recommendation and kind words about our team and service mean a lot to us!
We’re glad we could contribute to a stress-free and enjoyable trip, and we hope to welcome you again on your next adventure!
All the best,
The Klass Wagen Team 🚗
Klass Wagen Hungary からの回答
Hello!
Thank you for your feedback! 😊 We're happy to hear that you were satisfied with our services. Looking forward to seeing you again! 🚗✨
KW Team
Klass Wagen Hungary からの回答
Dear customer,
Thank you for taking the time to leave us a review.
We are glad to hear that everything was okay and you are happy with our services.
We would like to know what was missing since we didn't receive the maximum amount of stars from you and we kindly ask you to reach us out at customercare.hu@klasswagen.com and let us know what can we improve so that you have a better experience in the future.
Best wishes,
KW Team-Mirela
It was easy to return the vehicle.
2026年4月5日
Klass Wagen Hungary からの回答
Hello!
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time.
KW Team
3rd time, not the last
I have rented a car from KW 3 times in the past 4 years and I was never disappointed. When I visit Hungary the next time, I will likely use their service once again.
2026年4月1日
Klass Wagen Hungary からの回答
Hello!
Thank you for your feedback and for your trust every time! 😊 We are glad that you had pleasant experiences with us and we look forward to seeing you in the future! 🚗✨
KW Team
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