Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTE... ãã£ãšèŠã
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We wanted to purchase some KLM Delft houses. Your website gave us access to all 104 houses. Your shopping cart made our selection and payment very easy. Our shipment from FedEx arrived in short ord... ãã£ãšèŠã
The houses were all in excellent condition and packed very well. They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Als... ãã£ãšèŠã
Update to my previous review that I was asked to give before I even received my items. After being stuck in US customs for 2 weeks, I finally got my package. FedEx destroyed the box but luckily they w... ãã£ãšèŠã
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Meander 195 C, 1181WN, Amstelveen, ãªã©ã³ã
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4.6
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Excellent customer service
Excellent customer service, including the reminder to inspect the house and packaging carefully upon arrival! Quick and expedient delivery. The house was wrapped very securely.
2026幎1æ7æ¥
Brilliant website and fantasticâŠ
Brilliant website and fantastic customer service. Highly recommended.
2026幎1æ11æ¥
KLM Houses ããã®åç
Hi Nikos,
Thank you for leaving a review.
We shipped your order Saturday right after new year.
But shipping from NL to Greece with standard parcel service (PostNL) can take up to two weeks.
The estimate is that it will be with you between 10-14 January. So hopefully tomorrow.
I hope once received, you will adjust the stars a bit.
Kind regards,
Patrick Swaab
Great experience with this company
Great experience with this company! I am a returning customer. Will always be a customer. The House is beautiful.
2025幎12æ28æ¥
great product and safe delivery ofâŠ
great product and safe delivery of fragile object overseas to USA. Thank You
2025幎12æ12æ¥
2 jolies petites maisons !
2 trÚs jolies maisons ! Merci à KLM qui a résolu le problÚme de livraison auquel je faisais face.
2025幎11æ30æ¥
KLM Houses ããã®åç
Hi Pascale Mercier,
Please contact us via info@klm-huisjes.nl.
The e-mail address we have from you is resulting in a non delivery.
I have checked your track and trace, and it will be delivered today.
We are always responding to the e-mail and telephone may be it was late, or we were busy.
I hope you can give us some more stars when you have received the two houses.
Kind regards,
Patrick Swaab
-----
Bonjour Pascale Mercier,
Veuillez nous contacter à l'adresse info@klm-huisjes.nl.
L'adresse e-mail que nous avons reçue ne nous permet pas de vous livrer.
J'ai vérifié le suivi de votre colis, et il sera livré aujourd'hui.
Nous répondons toujours aux e-mails et aux appels téléphoniques ; il est possible que nous ayons eu du retard ou que nous soyons occupés.
Nous espérons que vous pourrez nous attribuer une note plus élevée une fois que vous aurez reçu les deux maisons.
Cordialement,
Patrick Swaab
clear images on website informative
delivered on time , webpage easy to navigate , information on some of the house was very interesting
2025幎12æ8æ¥
Ordering is simple
Ordering is simple. Response from Netherlands very quick, availability great, shipping in very good condition and speedy.
This is not my first purchase from KLM Houses, and not my last.
2025幎12æ5æ¥
Everything arrived safely and in aâŠ
Everything arrived safely and in a timely manner. It was exactly what I wanted!
2025幎12æ2æ¥
Little Kingdom by the Sea Books
Little Kingdom by the Sea Books will be an excellent read as well as a resource for a new collector . They were well packaged and the books themselves are of very high quality. Definitely worth the wait !
2025幎11æ20æ¥
Shipping Time
If there is something to improved on your end, it will be the time of response between an order being placed/received by you and the time it is shipped.
It is clearly stated in the website to allow 5 days for shipping which i believe can be improved.
2025幎11æ13æ¥
KLM Houses ããã®åç
Hi Victor,
Thanks for your review , I see we indeed shipped your order on the 5th day. We try to do it as soon as possible, mostly within 1 or 2 days, but sometimes it takes a bit more time.
Our apologies, and we will do our best next time to ship faster.
Het hele proces verliep zonderâŠ
Het hele proces verliep zonder problemen. Snel en efficiënt.
2025幎11æ26æ¥
Mijn verzameling
Mijn verzameling :
Deze huisjes zijn niet alleen mooi maar tevens geschiedenis.
Ze geven je een rijk gevoel , een dorp op zich.
2025幎11æ18æ¥
Made order
Made order. It was acknowledged promptly adn delivered within 2 weeks to the US safely.
Thanks,
Don
2025幎11æ17æ¥
Excellent experience
My delivery arrived to me in perfect condition and in a very reasonable time frame. I was quite pleased with the process. I will do more business in the future.
2025幎11æ16æ¥
The shipping charge was high
2025幎11æ15æ¥
KLM Houses ããã®åç
Hi Charles,
I am sorry to hear that. But insured shipping with Fedex the the UK costs a lot.
Mainly due to the extra customs handling the UK has since Brexit.
The shipping costs are calculated before ordering.
Kind regards,
Patrick Swaab
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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