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I thought about buying Klyr for a long time before I finally made a purchase as Iâd tried other products before and they were terrible. But Iâm glad I did. Klyr works really well. You definitely only... ãã£ãšèŠã
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I suffer of rosacea on my nose and felt embarrass all the time. I was using my wife's make up to cover my nose but it didn't look natural. Then I found this company on Instagram called Klyr and trie... ãã£ãšèŠã
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Delivery never received. Tracking said "delivered to mailroom" (my building doesn't even have a mailroom). Customer service (Joan) was worse than useless. As "proof of delivery," she forwarded photos... ãã£ãšèŠã
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I love your product, so many people have asked what do you do to make your complexion so flawless! A real confidence booster! Ive been using it for awhile now and have recommended it to so many of my... ãã£ãšèŠã
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A premium cosmetics brand made for man
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The ordering was easy. The products arrived soon. The shade for me is just a bit too green. It does goon very easily and blends really well.
Klyr Men ããã®åç
Hi David! Thank you so much for sharing your experience! ð Weâre really glad to hear you found ordering easy, your products arrived quickly, and the formula blends so effortlessly. Weâre sorry the shade wasnât quite the right match for you, but we truly appreciate you giving Klyr Men a try and sharing such helpful feedback. ð
If you ever need help finding a better shade match or have any questions, please feel free to reach out â weâre always happy to help! We will be reaching out to you separately.
I used there shade recommendation that they gave me and it came out way to dark and orange even when I applied it correctly so when I went to simply get a shade swap not even a refund the support start arguing with me telling me Iâm applying it wrong and when I told it I tried again and put it on right and same thing happened it just said same thing again to me that I was doing it wrong and now it has stopped responding to me horrible customer service and product left orange tint on me
Klyr Men ããã®åç
Hi! Weâre really sorry about your experience. We completely understand how frustrating it must have been to ask for a simple shade swap and feel like you werenât being heard. We do offer shade swaps, and while we have tips that can sometimes help with application, we shouldnât have kept suggesting you try again after youâd already explained that you had.
Itâs also possible that one of the responses you received came from our automated support system, and weâre sorry that this added to the frustration. Weâre taking this feedback seriously and will make sure we improve this experience.
Weâd really appreciate the opportunity to make this right. If you could respond to our information request here on Trustpilot or reach back out to us, weâd be happy to help with the shade swap and get this resolved for you. Weâre here to make this right.ð
The Klyr concealer has worked so well and so easily for me for the past year. It tones down the sporadic redness from the sun damage that I have experienced. Thanks for this product.
Klyr Men ããã®åç
Hi! Thank you so much for your continued support! ð Weâre thrilled to hear that Klyr has become an easy part of your routine and has helped you feel more confident in your skin over the past year. It means a lot to know youâve been enjoying the results for so long!
Thanks again for taking the time to share your experience. If you ever need anything or have any questions, weâre always here to help!
I got the lightest âfairâ colour itâs very brown. Looked EXACTLY like makeup on my skin, I donât know why everyone LIES on this must be paid. It looked just like Iâd put makeup on, didnât blend at all with my fair skin & to top it off u canât buy one bottle but have to get minimum 2. I know why cause itâs a scam!! Really disgusted at all this false advertising will never trust again ð
Klyr Men ããã®åç
Hi Angela, we're really sorry to hear that the Fair shade didn't give you the natural finish you were hoping for. We completely understand how frustrating that can be.
We also want to reassure you that our reviews are not paid. Paying for reviews goes against Trustpilot's guidelines, and we genuinely value the honest feedback our customers share.
Just to clarify the ordering process, you can purchase a single bottle from our website. The two bottles are part of our Buy One Get One offer, which is automatically applied when the product is added to your cart. You can simply remove the additional bottle before checkout if you'd prefer one.
As for the shade, this is something we commonly hear from first-time customers, and it can often come down to how much product is being used or how it's applied rather than the shade itself. We recommend starting with an extremely small amount and applying it only where coverage is needed. Gently tap and blend it into the surrounding skin rather than using too much or spreading it over the entire face.
We also recommend applying your day cream first and allowing it to fully absorb before applying the Concealing Cream. When the skin is dry or too much product is used, it can make the shade appear more noticeable or even look different from how it should.
We'd really appreciate the opportunity to make this right and turn your experience into a more positive one. If you could share your order number with us, we'll try to reach out to you. We will also send you an information request through Trustpilot. You can also contact us anytime at support@klyrmen.com, and our team will be happy to assist you.
We'd genuinely appreciate if you can give us another chance to make this right for you.ð
I was skeptical before I bought but is is the Best concealer for men that I have used, not even noticeable when it is on. Great product.
Klyr Men ããã®åç
Hi Terry, thank you so much for giving Klyr a chance despite your initial hesitation! We're especially happy to hear that it exceeded your expectations and gave you the natural, undetectable finish you were looking for.
We really appreciate you taking the time to share your experience. It means a lot to our team, and we're thrilled to have you as a Klyr customer.
If you ever have any questions or need anything in the future, please don't hesitate to reach outâwe're always here to help.
Delivery was fast and packed neatly.
Klyr Men ããã®åç
Hi John, thank you for taking the time to leave us a review! We're so glad everything arrived quickly and in great condition.
We really appreciate your support and are happy to have you as part of the Klyr community. If you ever have any questions or need anything, please don't hesitate to reach out, we're always here to help.
My product took a lil bit longer than expected and the company reached out and made what was an ok experience a great experience. They really do care about their customers.
Klyr Men ããã®åç
Hi Clinton, thank you so much for your thoughtful review! We're really glad our team had the opportunity to step in and turn things around for you.
We know delays can be frustrating, so we're especially happy that we were able to make the experience a positive one. We genuinely care about our customers, and your kind words mean a lot to our team.
We truly appreciate your patience, support, and giving us the opportunity to make things right. If you ever need anything, we're always here to help.
It Works!!!
Covers the redness from Acne and lasts the whole day. Not like other alternate products this is actually good for your face and is not just a cover up.
Klyr Men ããã®åç
Hi Joe. Thank you so much for sharing this! We're genuinely thrilled to hear you've found something that works well for you and fits easily into your day.
It means a lot to know you're enjoying the product and feeling good about what you're putting on your skin. We really appreciate you giving Klyr a try and taking the time to share your experience.
If you ever have any questions or need anything, we're always here to help!
Good product. Very slow shipping and not the best communication
Klyr Men ããã®åç
Hi Clinton, thank you for your feedback. We're glad to hear you liked the product, but we're sorry that the shipping time and communication didn't meet your expectations.
We'll be reaching out to you separately via email to learn more about your experience and see how we can make things right. We truly hope you'll give us the opportunity to make it up to you. ð
If you have any questions or need anything else, please don't hesitate to reach out. We're always here to help.
Great product with good communication and efficient shipping. I really am liking how it helps the redness in my face.
Klyr Men ããã®åç
Hi Rob, thank you so much for taking the time to leave such a kind review! It means a lot to us to know everything went smoothly from start to finish and that you're seeing results you're happy with.
We're grateful you chose Klyr and truly appreciate your support. If you ever need anything or have any questions down the road, we're always here to help. âš
First ordered the "light" shade which proved too dark & was obviously different from my skin tone even after blending. Klyr willingly sent me, completely free, 1 bottle of the "fair" shade but told me I didn't need to return the two bottles of the "light", not even the unopened one. I guess it costs them more to process returned product.
The "fair" shade comes a bit closer to my skin tone under my eyes but must still be used EXTREMELY conservatively. The most miniscule dot must be used and "tapped" to blend vs. "smoothing". I have a brightly lit make-up mirror with one side providing 5Ã magnification and I find using this with as much natural light streaming in from outside, (vs. the bathroom light), provides the best lighting conditions for achieving a natural look.
In conclusion, the stuff is okay but, given how so very little goes a very long way, I can't see my ever needing to get another bottle. I give Klyr an A- for their customer service, (following the first version of this review, they graciously provided me with a partial refund which was neither requested nor expected but I am grateful, nonetheless), but their actual product gets a B-. It is okay but very similar to a concealer I got from the Lancome counter at Macy's that was, more or less, custom matched to my skin tone. The Klyr fair shade is maybe a bit more subtle but it is still, like the Lancome, a case of "a very little goes a very long way".
Klyr Men ããã®åç
Hi! Thank you for taking the time to share your detailed feedback. We truly appreciate your honest review and are glad to hear you had a positive experience with our customer service.
We're sorry the product and shipping didn't fully meet your expectations. Your feedback is incredibly valuable to us, and we've shared it with our team as we're always looking for ways to improve both our products and our customers' experience.
We've also reached out to you via email to see how we can make things right. ð
Thank you again for giving Klyr a try. If you have any further questions or need anything else, please don't hesitate to reach outâwe're always here to help.
Klyr Men ããã®åç
Hi Tony, we're really sorry to hear that the product didn't work out for you. That's certainly not the experience we want our customers to have.
We'd love the opportunity to make this right, and a member of our team will be reaching out to you via email shortly so we can learn more about what happened and see how we can help.
We hope you'll give us the chance to turn your experience around. If you have any questions or need further assistance, please don't hesitate to reach outâwe're here to help.
Works as advertised. Was a bit skeptical about the shade but it did blend to my skin tone
Klyr Men ããã®åç
Hi Ray, thank you so much for taking the time to leave us a review!
We're so glad you gave us a chance, especially since you were a bit skeptical about the shade at first. It's great to hear that it blended well with your skin tone and worked as expected.
We truly appreciate your support and your feedbackâit means a lot to our team. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.
Klyr Men ããã®åç
Hi there! Thank you so much for taking the time to leave us a review!
We're delighted to hear everything arrived smoothly. We truly appreciate your support and are grateful you chose to give Klyr a try.
If you ever need anything or have any questions, we're always here to help.
Product does exactly as advertised. A very small bit gently tapped covers wonderfully and looks totally natural. Wonderful around the eyes. Also I use under eye tightness which works great with this product
Klyr Men ããã®åç
Hi Mark! Thank you so much for taking the time to leave us such a great review!
We're thrilled to hear Klyr has been working so well for you. It means a lot to know it's become a trusted part of your routine, and we're grateful you chose to give us a try.
Thanks again for your support. If you ever need anything or have any questions, we're always here to help.
Klyr concealing cream is a nice product for men. At times I get red spots on my face. I use the concealing cream when I get any blemishes and it works wonders.
I am more confident with face to face contacts when I know my face looks clean, natural and without blemishes.
Klyr Men ããã®åç
Hi Marl, thank you so much for taking the time to leave us such a thoughtful review!
We're delighted to hear that Klyr has become a product you can rely on when you need it most. Knowing it's helped give you that extra confidence means a lot to our team and is exactly why we do what we do.
Thank you again for your support and for choosing Klyr. If you ever need anything or have any questions, we're always here to help.
At my age you stop caring what people think, but the dark circles were making me look exhausted in every video call. Grandson showed me how to apply it properly (dab, don't rub). Simple to use, matte finish, no shine. Ordering a second one for travel.
Klyr Men ããã®åç
Hi Joshua, thank you so much for sharing your experience with us!
We love hearing stories like yours, and we're so glad Klyr has helped you feel more confident. It's great to know you've found an application technique that works well for you, and we're honored you've decided to come back for another order. ð
Thank you for your support and for choosing Klyr. If you ever need anything or have any questions, we're always here to help.
my skin has never looked so good. i get compliments all the time
Klyr Men ããã®åç
Hi Kirk, thank you so much for taking the time to leave us such a wonderful review!
Knowing that Klyr has become part of your routine and helped boost your confidence truly means the world to our team. We're so grateful you gave us a chance and appreciate your support.
Thanks again for choosing Klyr. If you ever need anything or have any questions, we're always here to help.
The product looks like makeup but once you appy it, lightly, it looks natural.
Klyr Men ããã®åç
Hi Dean, thank you so much for taking the time to leave us a review!
We're so glad you gave Klyr a chance and found what works best. That's exactly why we always recommend using a small amount, less really is more for the most natural finish.
Thanks again for your support. It means a lot to our small team, and if you ever need anything, we're always here to help.
I originally left a 1-star review because I thought I had been ignored after trying to contact customer support to cancel what I believed was an unexpected subscription. It turns out my emails had gone into their spam folder, so it was simply a communication issue.
I also want to clear up one thing: the subscription is not a scam. During checkout, the subscription option is automatically selected, and I didn't notice it when placing my order. If you're only looking to make a one-time purchase, just be sure to double-check your checkout options before completing your order.
Once Rochelle saw my review, she reached out promptly, explained what had happened, and canceled my subscription without any hassle. She was incredibly kind, understanding, and professional throughout the entire process, and I really appreciate how she handled everything.
UPDATE: I have now received my product and it works really well! The first time I tried it, I used too much and my face ended up looking orange ð. I've learned that you really only need a little bit. Make sure to use a small amount, spread it out well, and apply it over a good moisturizer first. Then let it dry â I swear it blends much more naturally with your skin as it dries. A little goes a long way!
Overall, while the communication issue was frustrating, I really appreciate the excellent customer service from Rochelle and how quickly everything was resolved once we were able to connect. Now that I've received and tried the product myself, I'm happy to say that it works really well when applied properly.
Klyr Men ããã®åç
Hi Milan! Thank you for taking the time to share your experience, and we're truly sorry for the frustration this has caused.
We definitely didn't mean to ignore your emails. After checking our inbox, it turns out your messages were automatically routed to our spam folder, so we never saw them. Unfortunately, this can occasionally happen with Outlook and Hotmail addresses due to Microsoft's spam filtering, but that's still on us, and we sincerely apologize.
Regarding the subscription, we want to reassure you that we do not enroll customers without authorization. The subscription option can be enabled or disabled on the product page before checkout, and while it can be easy to miss, it does require selection.
Regardless, this is not the experience we want you to have with our brand. We wanted to make it up to you and make sure this gets sorted.
We'll be reaching out to you directly to get this resolved, and we truly hope you'll give us the opportunity to make things right. ð
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