Klyr Men レビュー 

Klyr Men からの回答

2026年4月29日

Hi! Hey, thanks for your review — really appreciate you sharing this.

Sorry about the pump issue; that’s certainly frustrating. Let's try a few steps to resolve the issue.

The pump may not work at first due to the product inside being stuck on the sides of the bottle from transit; please try lightly tapping the bottle to help the product move down. If that doesn’t work, you can place the bottle halfway in warm water (don’t fully submerge it), then let it sit upright for a day or two so everything settles at the bottom. Then try the pump again—this usually fixes it.

If it’s still not working, just send over your details or reply with your order number and we’ll get it sorted for you.

Looking forward to getting this resolved for you!

Klyr Men からの回答

2026年4月29日

Hi David, really appreciate you taking the time to share this.

Glad to hear it’s working well for you and helping with those marks.👍

If you ever have any questions or need help, feel free to reach out anytime.

Klyr Men からの回答

2026年4月26日

Hi, Juan, thanks a lot for taking the time to leave a review—really appreciate it.

Glad to hear it blends well and looks natural on your skin. Let us know if you have questions or concerns; we're here to help!

Klyr Men からの回答

2026年4月24日

Hi! Thanks for taking the time to leave a review—we really appreciate it. Glad to hear it’s working well for you. If you need further help or you have questions. Feel free to reach out to us at support@klyrmen.com, we're always here to help.

Klyr Men からの回答

2026年7月14日 に更新

Hi Matthew, I'm really sorry to hear about your experience—I get why that’s frustrating.

Just to clarify, on the bottle, it can sometimes look half full because of how the product sits inside. Each bottle is filled with 15ml, but it can stick to the sides. If that happens, you can place the bottle halfway in warm water (don’t fully submerge it), then let it sit upright for a day or two so everything settles at the bottom.

As for the pump, this is normally resolved by once the products settle at the bottom; you can also try to lightly tap the bottle to help the product move down.

We’d really like to make this a better experience for you. We’ll be reaching out via email so we can sort this out properly. We hope you can give us another chance.

Update: Thank you so much for updating your review and for giving us the opportunity to make things right.

We truly appreciate your patience and understanding throughout the process. While we're sorry your experience didn't start off as smoothly as we'd hoped, we're really glad we were able to resolve it for you in the end.

Your support means a great deal to our small team, and we'll continue working hard to provide the best products and customer experience we can.

Klyr Men からの回答

2026年4月24日

Hi Barry, we really appreciate you taking the time to leave a review. Glad to hear you’re enjoying the coverage and how easy it is to us.👍 If you need further help or you have questions. Feel free to reach out to us at support@klyrmen.com, we're always here to help.

Klyr Men からの回答

2026年4月21日

Hey, thanks a lot for sharing this; we really appreciate you taking the time.

Glad everything came through and that the team was able to jump in quickly when you reached out. And yeah, we get that feeling sometimes with shipping delays — totally fair to double-check.

Happy to hear the product’s working for you too.

If you ever need anything down the line, just reach out . We'd be happy to help.👍

Klyr Men からの回答

2026年4月18日

Hi Chief Jah,

Thank you so much for taking the time to share this. We really appreciate your thoughtful review.

It means a lot to hear that your experience felt straightforward from the first Instagram ad all the way through to using the products. That is exactly what we want — simple, approachable products that deliver natural-looking results without the guesswork.

We’re also glad you were able to take advantage of the BOGO offer and that the Concealing Cream, Tan Drops + Serum, and Concealing Sponge all lived up to your expectations.

Your comment about your skin looking better without it being obvious is especially great to hear, because that natural finish is exactly what we aim for.

Thanks again, Chief Jah, for your support and for recommending us to others.

– Team Klyr

Klyr Men からの回答

2026年4月18日

Hi Jason,

Thank you for sharing this. We’re really glad to hear the product is giving you the natural coverage and confidence you were hoping for. Hearing that it blends well and still looks invisible on the skin means a lot to us.

We’re sorry to hear about the pump issue on both bottles, though, and we definitely understand how frustrating that is. We appreciate you pointing it out, and your feedback helps us improve.

Thanks again for giving us a try and for taking the time to leave such a thoughtful review.

– Team Klyr

Klyr Men からの回答

2026年4月16日

Thank you for your review! We’re glad to hear it blends well with your skin tone. It can take a little practice at first, but we’re confident you’ll get the hang of it quickly.

Klyr Men からの回答

2026年4月15日

Thank you so much for your review! We’re glad to hear the product works well for you and that it’s easy to use. We really appreciate your support.

Klyr Men からの回答

2026年4月14日

Thank you so much for your kind words! We’re thrilled to hear the coverage blended perfectly for you. Enjoy, and thanks for your support!

Klyr Men からの回答

2026年4月13日

Thank you — that really means a lot to us.

We created Klyr Men with exactly that in mind, so it’s great to hear that it resonates with you. We truly appreciate the support and are glad to have you with us.

Klyr Men からの回答

2026年4月11日

Thank you for such a thoughtful review — this genuinely made us smile.

We’re really glad to hear you’re enjoying the finish, the tint, and how well it stays in place once it dries. And we completely get what you mean about wanting it to blend naturally, especially with a shaved head where any line can be more noticeable.

We also appreciate you calling out how it sits around fine lines. That kind of feedback is genuinely helpful, and it’s exactly the kind of detail we pay attention to as we keep improving.

Still, it means a lot to hear that it’s working so well for you overall — and your Botox comment gave us a laugh. Thank you again for taking the time to share this.

Klyr Men からの回答

2026年4月11日

Thank you for sharing this, and we’re really sorry to hear how frustrating this experience felt.

We never want anyone to feel caught off guard by the return process, and it’s clear from your review that this was upsetting. That’s not the experience we want to leave you with.

We’d really appreciate the chance to look into your case properly and try to make things right. Please send us a message directly, and we’ll be happy to review the details and see how we can help.

Klyr Men からの回答

2026年4月9日

Thank you so much for this — it truly means a lot to us.

We’re so happy to hear that the product has been such a great match for you and that you’re loving the blend, the shade, and the natural finish. That’s exactly the experience we hope to give every customer.

Your support and kind words genuinely mean the world to our team, and we’re incredibly grateful to have you with us. Thank you for being part of Klyr Men.

Klyr Men からの回答

2026年4月9日

Thanks for taking the time to share this—we really appreciate it.

Glad to hear the concealing cream is working well for you. Regarding the pump, what you’re experiencing can sometimes happen due to air pressure build-up during transit, which affects how the product dispenses. Usually, a quick reset can fix it, but I understand that can still be frustrating.

Sometimes the air pressure inside the bottle needs a little nudge. Try lightly tapping the bottom of the bottle on a flat surface a few times; that usually gets the pump going.

We’ve reached out to get your details so we can take a closer look at your order and see how we can make this a better experience for you.

If you’re open to it, feel free to email us as well at support@klyrmen.com — happy to help further.

Klyr Men からの回答

2026年4月8日

Hey there, sorry to hear this — I get why that would be disappointing.

From what you described, it’s often down to application technique—that's the most common reason it can look a bit unnatural. A few things that usually help:

-Use less product than you think—less really is more
-Apply your day cream first and let it fully absorb
-Focus only on the areas that need coverage, not the full face
-Blend well

It can take a couple of tries to get it right. If you’re open to it, give it another go with these tips and let us know how it goes.

If it’s still not working after that, we’ll figure out the best next step together.

We’ve reached out to you to see how we may be able to help. We’re always happy to listen and do our best to help where we can.

Klyr Men からの回答

2026年4月7日

That’s so great to hear — thank you for coming back and sharing this! We’re really glad the lighter tint worked out well for you, and it means a lot to hear our team was able to help.

Klyr Men からの回答

2026年4月7日 に更新

Thanks for taking the time to share your experience—I'm really sorry it turned out this way.

We do stand by our customers and our product, especially when concerns are raised within our 30-day guarantee window. In many cases, we’re able to help with shade adjustments or find a better outcome when we hear from customers in time.

In this case, since the request came in about 3 months after delivery, it falls outside that window, which is why we’re limited in what we can offer.

And as discussed, we still wanted to give you an option, which is why we offered a discount as a gesture of goodwill — so you could try a better-matched shade without paying full price again.

We do understand your frustration, and we appreciate you being honest about your experience—it's something we take seriously.

Thank you again for taking the time to leave honest feedback. If ever you need further help or you change your mind about the resolution we offered, please feel free to reach back out to us. We are always here to help!