Knix レビュー 

Knix からの回答

4日前

Hi Heather! Thank you so much for being such a loyal, long-time Knix customer and for sharing your experience! We are so glad to hear our customer service team was quick to help send out a replacement for your missing item. A huge thank you right back to you for your kind words for Shamita and for supporting a Canadian brand. We truly appreciate you!

Team Knix

Knix からの回答

4日前

Hi Su! Thank you so much for sharing your wonderful experience. We are thrilled to hear that Shamita was super helpful, great to speak with, and represented Knix so well. Having team members who represent our brand with such care and warmth means everything to us. We will make sure your kind words reach Shamita. Thank you for being such a valued part of our community!

Team Knix

Knix からの回答

4日前

Hi Taitem! Thank you so much for taking the time to leave such a lovely review! We are so happy to hear that Shamita was attentive, kind, and supportive throughout your exchange process. Making sure our customers feel cared for and stress-free is what we aim for every day, and knowing this experience made you love Knix even more means the world to us. We will be sure to share your sweet compliments with Shamita. Thank you for being such an amazing part of our community!

Team Knix

Knix からの回答

4日前

Hi Caitlin! Thank you so much for sharing such a wonderful review. We are absolutely thrilled to hear that Shamita went above and beyond to make your exchange process completely effortless. Providing seamless and caring support is so important to us, and we will be sure to pass along your fantastic feedback to Shamita. We appreciate your support and thank you for choosing Knix!

Team Knix

Knix からの回答

2026年9月21日

Hi Charlotte, thank you for sharing your experience. We are so sorry to hear about your frustration, especially when seeking relief after a back injury. We completely understand the disappointment and why you chose to throw it away. Please reach out to us at reply@knix.com so we can look into this further for you.

Team Knix

Knix からの回答

2026年9月21日

Hi Hina, thank you so much for the love and for taking the time to share your experience! We're thrilled to hear that Shamita was able to jump in and quickly help resolve the missing item from your recent order. Delivering great products along with fast, helpful support is what we always aim for, so your recommendation truly means the world to us. Thank you for being such a wonderful part of the Knix community!

Team Knix

Knix からの回答

2026年9月21日

Hi Cheryl, thank you for sharing your detailed feedback with us! Finding the right fit and style for your body is so important, and we appreciate your honest take on the bikini, full brief, and French cut boy briefs. We're so glad to hear the French cut boy briefs are giving you the comfortable, stay-put fit and reliable protection you need. Your feedback on how our different waistbands perform is super helpful for our design team. If you ever want help exploring other styles with a similar fit, please reach out to us at reply@knix.com

Team Knix

Knix からの回答

2026年9月17日

Hi Stacy! Thank you so much for taking the time to leave this wonderful review. We are so happy to hear you had such a great experience with both our products and our team. Thanks for being a part of the Knix community!

Team Knix

Knix からの回答

2026年9月10日

Hi Valentina! Thank you so much for taking the time to share your feedback. We are thrilled to hear how much you enjoy our products and that you're sharing the love with your friends! Knowing that you've had such a wonderful experience with our customer service team truly means the world to us. Thank you for being a part of the Knix community!

Team Knix

Knix からの回答

2026年9月10日

Hi Kasandra! Thank you so much for taking the time to share your review. We are so happy to hear that Allissa was able to assist you and make your return process seamless! Knowing you had such a smooth experience and would recommend Knix to your friends means everything to our team. We'll be sure to pass along your sweet feedback to Allissa. Thanks again for being part of our community!

Team Knix

Knix からの回答

2026年9月14日

Hi Christy, thank you for sharing your candid feedback. We are so sorry to hear that the Super Absorbent underwear did not keep you feeling dry and comfortable. We completely understand how frustrating that is, especially given the investment you made. We want you to feel fully supported in our products, and we would love the chance to make this right. Please reach out to us at reply@knix.com so we can look into this further for you.

Team Knix

Knix からの回答

2026年9月3日

Hi Amber, thank you for sharing your feedback! While it's disappointing when an item ends up out of stock, we're so glad Alex was able to pivot quickly, find a great replacement for you, and cover the shipping. Making sure you felt taken care of is what matters most. We truly appreciate your support and hope you enjoy your new gear!

Team Knix

Knix からの回答

2026年9月3日

Hi Mary, thank you for sharing your experience! Mistakes happen, so we're glad Alex was able to jump in and get your order canceled right away. Making things quick and hassle-free for you is always our goal. We appreciate your support and thank you for choosing Knix!

Team Knix

Knix からの回答

2026年9月2日

Hi Alicia, thank you so much for sharing your experience! We're so glad to hear Alex was able to get that cart issue sorted out for you so you could place your order. Hearing that you've trusted Knix for several years and continue to love both our products and service truly means the world to our team. We appreciate your loyalty and support!

Team Knix

Knix からの回答

2026年9月9日

Hi Christine, thank you for sharing your experience. We are so sorry to hear about the trouble with your store credit and that it caused an unintended charge. We completely understand how frustrating that would be, especially when trying to resolve a return. We would love the opportunity to make this right for you. Please reach out to us at reply@knix.com so we can look into this further for you.

Team Knix