Knix レビュー 

691
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Have ordered many times from Knix. Fabulous products! Always very impressed. Last order was missing an item and the CS team was quick to assist and send a replacement. Big thanks to Shamita! Great Can... もっと見る

企業が回答しました

5つ星のうち5の評価

Shamita is incredibly attentive, kind, and supportive and made this experience so easy and not stressful! Great customer service! I love Knix even more through them! Thank you!

企業が回答しました

5つ星のうち5の評価

I love all the products from Knix. Recently I ordered a few items and one was missing. I got support from Shamita who was incredibly helpful and on top of the issue. I would definitely recommend this... もっと見る

企業が回答しました

5つ星のうち5の評価

For Shamita and the company my evaluation is a 5 stars. All communications are great, clear, efficient , rapid and courteous which is also a reflection of the guidelines the company establish with... もっと見る

企業情報

  1. 下着店
  2. アクティブウェア店
  3. マタニティ ストア
  4. 水着店
  5. 婦人服店

当該企業による記述

Knix makes amazing wireless bras, period proof underwear, sports bras, loungewear and more. Designed with your comfort in mind.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

691件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 93%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(691)

過去12か月のレビュー数: 307件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Alex B from customer care took the time…

Alex B from customer care took the time to address the issue I was having with my birthday reward. She was able to complete my request in a timely manner.

Would recommend Knix to everyone!

2026年7月31日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Stephanie, Thank you so much for the recommendation! 💕 We’re thrilled Alex B was able to help with your birthday reward and get everything taken care of quickly. We’ll be sure to share your kind words with her. We truly appreciate your support of Knix!


Team Knix

5つ星のうち5の評価

Rewards Points

I reached out to Knix regarding my rewards points.
Alex got back to me very promptly and sorted everything out so quickly. I appreciate all the time that Alex took with me and explaining what had happened. Very happy with the end result! I have my points back and I’m ready to shop. Thanks Alex

2026年7月31日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Sharon, Thank you for sharing this! We’re so happy Alex was able to quickly sort out your rewards points and take the time to explain what happened. We’ll be sure to pass along your kind words. Most importantly, we’re thrilled your points are back where they belong. Happy shopping! 💕


Team Knix

5つ星のうち5の評価

Outstanding products and exceptional customer service!

Knix not only makes great products that actually fit real bodies, but they also have phenomenal customer service. They actually care that you have a good experience wearing their products!

2026年7月29日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Maggie, Thank you so much for your kind words! 💕 It means a lot to hear that you feel supported by both our products and our team. Creating products that fit real bodies and making sure you feel great wearing them is exactly what we strive for. We’re so grateful to have you in the Knix community!


Team Knix

5つ星のうち5の評価

Love knix they have outstanding…

Love knix they have outstanding customer service Alex B was so quick to answer and help me with my size and have the proper size ship to me. They have amazing product and amazing people working there , thank you!!!

2026年7月22日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Sophie, Thank you so much for the love! 💕 We’re thrilled to hear Alex B was able to quickly help you find the right size and get it on its way to you. We’ll be sure to share your kind words with Alex and the team. Thank you for choosing Knix and for taking the time to share your experience!


Team Knix

5つ星のうち5の評価

New to the brand and product

New to the brand and product, I was skeptical of the fit once I unpacked the "seemingly too small" panties. My anxious contact with customer service was met with a calm and comforting response from Catherine. Implored to give it the brief a try, I gave in and one wearing, became a believer.

2026年7月27日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Maria, Thank you so much for sharing your experience! We know trying a new brand can feel a little uncertain, especially when the fit looks different than expected. We're so glad Catherine was able to provide the reassurance you needed, and even happier to hear you gave them a try and became a believer after your first wear! We'll be sure to share your kind words with Catherine. Welcome to the Knix community, and thank you for trusting us!

Team Knix

5つ星のうち5の評価

Sahra was super helpful in getting me…

Sahra was super helpful in getting me sorted exchanging my order for items that fit and extending the return window due to an extenuating circumstance. It was quite a relief! The first links sent weren't correct, but she quickly confirmed the correct details and got me links to make exchanges or get store credit that were super helpful. I wasn't expecting rapid service on the weekend, but it was very nice to get sorted so quickly.

2026年7月27日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi El,

Thank you so much for sharing your experience! We're so glad Sahra was able to help get everything sorted and provide the flexibility you needed with your exchange and return window. We appreciate your patience with the initial links, and we're happy she was able to quickly correct them and get you the right information. It's wonderful to hear the fast weekend support was a pleasant surprise. We'll be sure to pass along your kind words to Sahra. Thank you for choosing Knix!

Team Knix

5つ星のうち5の評価

Great customer service!

Allissa was great. She was super helpful and very responsive. It was a very smooth experience, and it is great to know that the customer service at Knix is excellent.

2026年7月28日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Kat, Thank you so much for your kind words! We're thrilled to hear Allissa was so helpful, responsive, and made your experience a smooth one. We'll be sure to share your feedback with her. It's wonderful to know our Customer Experience team gave you confidence in shopping with Knix. We truly appreciate your support and look forward to helping you again!

Team Knix

5つ星のうち5の評価

Great customer service

Alex B was super positive and understanding and helpful! I felt confident that we'd resolve the issue super soon. She helped me deal with a return that I made in mistake that was supposed to be an exchange.

2026年7月25日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi CC, thank you so much for sharing your experience! We're so glad to hear that Alex B was positive, understanding, and helpful throughout the process. It's wonderful to know she gave you confidence that your return and exchange issue would be resolved quickly and made the experience a smooth one. We'll be sure to pass along your kind words to Alex. Thank you for choosing Knix!

Team Knix

5つ星のうち5の評価

I placed my first Knix order today and…

I placed my first Knix order today and did it before I received the welcome discount code. I emailed the company just to see if I could still have the discount applied as I had just placed the order minutes earlier. I ended up exchanging emails with Sahra who was welcoming, kind and took great care in making me feel like a valued customer. She was able to help me out with my situation but even if she couldn’t, I still would’ve have appreciated the timely response, kind tone and efforts to care for their customers.

2026年7月26日
自発的なレビュー
Knix ロゴ

Knix からの回答

Thank you so much for sharing your first Knix experience, Terry! We're so happy to hear that Sahra was able to help with your order and that her kindness, timely communication, and genuine care made you feel like a valued customer. We'll be sure to pass along your thoughtful feedback to her. We truly appreciate you choosing Knix for your first order and hope you love your new pieces. Welcome to the Knix community!

Team Knix

5つ星のうち5の評価

Great customer service

Customer service generously helped me with a complicated return issue that I greatly appreciated!

2026年7月26日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi there! Thank you for taking the time to share your experience! We're so glad our Customer Experience team was able to help with your complicated return and make the process easier for you. It's wonderful to hear their support was appreciated. Thank you for choosing Knix, and we hope to serve you again soon!

Team Knix

5つ星のうち5の評価

Great service

Great service! Quick response time and friendly service!

2026年7月24日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Shon, thank you so much for your kind words! We're so happy to hear you had a great experience with our team. Providing quick responses and friendly service is always our goal, and we're glad we could deliver. We truly appreciate you taking the time to share your feedback and hope to support you again soon!

Team Knix

5つ星のうち5の評価

Excellent customer service from Alex

Excellent customer service from Alex. B. Revolution v-neck bras super comfortable. Would buy again.

2026年7月24日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Sandra, Thank you so much for your wonderful review! We're thrilled to hear that Alex provided excellent customer service and that you're loving your Revolution V-Neck Bra. Comfort is exactly what we aim for, so it's great to know it hit the mark. We truly appreciate your support and can't wait to help you find your next favorite!

Team Knix

5つ星のうち5の評価

Alex B. made my day!

I would like to thank Alex B. for all her help with my exchange. Unfortunately the wrong size was ordered and I had problems using the automated system to complete my exchange. Alex came to the rescue and made sure I re-ordered the right size. I think Knix’s return policy is great! Instead of taking the undergarments back they tell you to pass them on to someone else that can use them. I gave them to my best friend that is fighting terminal cancer. She was really appreciative of the gift. Thank you Knix!!

2026年7月24日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Colleen, Thank you so much for sharing your experience. We're so glad Alex B. was able to help make your exchange smooth and ensure you received the right size. We'll be sure to pass along your kind words to her. We're also touched to hear that your original items found a meaningful new home with your best friend. Thank you for your generosity and for choosing Knix. Wishing you and your friend all the very best, and we truly appreciate your support.

Team Knix

5つ星のうち5の評価

Great customer service.. always!

Alex B is a wonderful customer service rep at Knix! She was quick to understand an issue with my order and made it right! Just one of the many things I love about Knix… and keeps me being a customer for 8+ years!!

2026年7月24日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Brianna, Thank you so much for your kind words and for being part of the Knix community for over 8 years! We're thrilled to hear that Alex B. was quick to understand the issue with your order and made it right. We'll be sure to share your feedback with her. Your continued support means so much to us, and we look forward to being here for you for many more years to come!

Team Knix

5つ星のうち5の評価

Alex B (she/her) was amazing at helping…

Alex B (she/her) was amazing at helping me sort out details of my purchase. She was pleasant, professional and personable. Alex is truly great at her job!
With appreciation,
Cindy Brown

2026年7月24日
自発的なレビュー
Knix ロゴ

Knix からの回答

Thank you so much for your thoughtful review, Cindy! We're delighted to hear that Alex B. provided such pleasant, professional, and personable support while helping you with your purchase. We'll be sure to share your kind words with her. Your appreciation means a lot, and we're so grateful you took the time to recognize her. Thank you for choosing Knix!

Team Knix

5つ星のうち5の評価

A great company to deal with

A great company to deal with. Courteous, efficient, and knowledgeable. Received the wrong bra and they solved the issue within 24 hours. Try them. You will love the bras! And the company!!

2026年7月24日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Sheila, Thank you so much for your wonderful review! We're so glad to hear our team was able to quickly resolve the issue with your order and get things sorted within 24 hours. Providing courteous, efficient, and knowledgeable support is what we strive for every day. We truly appreciate your recommendation and are thrilled you're loving both your bras and your experience with Knix. Thank you for your support!

Team Knix

5つ星のうち5の評価

Amazing customer support

Reaching out to customer support was more than what I expected! They were beyond helpful and exceeded my expectations. I highly recommend reaching out if you have any questions or concerns, they respond quickly. Great experience!

2026年7月23日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Skylar, Thank you so much for your kind words! We're thrilled to hear that our Customer Experience team exceeded your expectations and was able to provide the support you needed. It's great to know you found the process quick, helpful, and easy. We truly appreciate your recommendation and are so glad you had a great experience. Thanks for being part of the Knix community!

Team Knix

5つ星のうち5の評価

Prompt and precise service

I received prompt and precise help from SHAMITA at customer service for the issue I was facing. When another issue arose in the midst of dealing with the first issue, she responded to this problem efficiently and effectively as well. Thank you!

2026年7月22日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi JJ, Thank you so much for taking the time to share your experience! We're so glad Shamita was able to provide prompt, precise support and help you through not just one, but two issues with care and efficiency. We'll be sure to pass along your kind words to her. Thank you for choosing Knix, and we're always here if you need us!

Team Knix

5つ星のうち5の評価

Prompt positive response

Prompt positive response that was helpful. Shamita was great. Thank you!

2026年7月21日
自発的なレビュー
Knix ロゴ

Knix からの回答

Hi Eva, Thank you for your kind review! We're so happy to hear you received a prompt, positive, and helpful response. We'll be sure to share your feedback with Shamita. She'll be delighted to know she made a difference. Thanks for choosing Knix, and we appreciate your support!

Team Knix

5つ星のうち4の評価

Je suis contente de pouvoir échanger…

Je suis contente de pouvoir échanger mon produit

2026年7月22日
自発的なレビュー
Knix ロゴ

Knix からの回答

Bonjour Caro, merci beaucoup pour votre commentaire! Nous sommes ravis que le processus d'échange se soit bien déroulé et que vous ayez pu trouver une solution qui vous convenait. Nous souhaitons que chaque cliente trouve le produit qui lui convient parfaitement. Merci de faire partie de la communauté Knix!

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