Have ordered many times from Knix. Fabulous products! Always very impressed. Last order was missing an item and the CS team was quick to assist and send a replacement. Big thanks to Shamita! Great Can... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Have ordered many times from Knix. Fabulous products! Always very impressed. Last order was missing an item and the CS team was quick to assist and send a replacement. Big thanks to Shamita! Great Can... もっと見る
企業が回答しました
Shamita is incredibly attentive, kind, and supportive and made this experience so easy and not stressful! Great customer service! I love Knix even more through them! Thank you!
企業が回答しました
I love all the products from Knix. Recently I ordered a few items and one was missing. I got support from Shamita who was incredibly helpful and on top of the issue. I would definitely recommend this... もっと見る
企業が回答しました
For Shamita and the company my evaluation is a 5 stars. All communications are great, clear, efficient , rapid and courteous which is also a reflection of the guidelines the company establish with... もっと見る
Knix makes amazing wireless bras, period proof underwear, sports bras, loungewear and more. Designed with your comfort in mind.
600-179 John Street, M5T 1X4, Toronto, カナダ
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 93%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Alex B from customer care took the time to address the issue I was having with my birthday reward. She was able to complete my request in a timely manner.
Would recommend Knix to everyone!

Knix からの回答
I reached out to Knix regarding my rewards points.
Alex got back to me very promptly and sorted everything out so quickly. I appreciate all the time that Alex took with me and explaining what had happened. Very happy with the end result! I have my points back and I’m ready to shop. Thanks Alex

Knix からの回答
Knix not only makes great products that actually fit real bodies, but they also have phenomenal customer service. They actually care that you have a good experience wearing their products!

Knix からの回答
Love knix they have outstanding customer service Alex B was so quick to answer and help me with my size and have the proper size ship to me. They have amazing product and amazing people working there , thank you!!!

Knix からの回答
New to the brand and product, I was skeptical of the fit once I unpacked the "seemingly too small" panties. My anxious contact with customer service was met with a calm and comforting response from Catherine. Implored to give it the brief a try, I gave in and one wearing, became a believer.

Knix からの回答
Sahra was super helpful in getting me sorted exchanging my order for items that fit and extending the return window due to an extenuating circumstance. It was quite a relief! The first links sent weren't correct, but she quickly confirmed the correct details and got me links to make exchanges or get store credit that were super helpful. I wasn't expecting rapid service on the weekend, but it was very nice to get sorted so quickly.

Knix からの回答
Allissa was great. She was super helpful and very responsive. It was a very smooth experience, and it is great to know that the customer service at Knix is excellent.

Knix からの回答
Alex B was super positive and understanding and helpful! I felt confident that we'd resolve the issue super soon. She helped me deal with a return that I made in mistake that was supposed to be an exchange.

Knix からの回答
I placed my first Knix order today and did it before I received the welcome discount code. I emailed the company just to see if I could still have the discount applied as I had just placed the order minutes earlier. I ended up exchanging emails with Sahra who was welcoming, kind and took great care in making me feel like a valued customer. She was able to help me out with my situation but even if she couldn’t, I still would’ve have appreciated the timely response, kind tone and efforts to care for their customers.

Knix からの回答
Customer service generously helped me with a complicated return issue that I greatly appreciated!

Knix からの回答
Excellent customer service from Alex. B. Revolution v-neck bras super comfortable. Would buy again.

Knix からの回答
I would like to thank Alex B. for all her help with my exchange. Unfortunately the wrong size was ordered and I had problems using the automated system to complete my exchange. Alex came to the rescue and made sure I re-ordered the right size. I think Knix’s return policy is great! Instead of taking the undergarments back they tell you to pass them on to someone else that can use them. I gave them to my best friend that is fighting terminal cancer. She was really appreciative of the gift. Thank you Knix!!

Knix からの回答
Alex B is a wonderful customer service rep at Knix! She was quick to understand an issue with my order and made it right! Just one of the many things I love about Knix… and keeps me being a customer for 8+ years!!

Knix からの回答
Alex B (she/her) was amazing at helping me sort out details of my purchase. She was pleasant, professional and personable. Alex is truly great at her job!
With appreciation,
Cindy Brown

Knix からの回答
A great company to deal with. Courteous, efficient, and knowledgeable. Received the wrong bra and they solved the issue within 24 hours. Try them. You will love the bras! And the company!!

Knix からの回答
Reaching out to customer support was more than what I expected! They were beyond helpful and exceeded my expectations. I highly recommend reaching out if you have any questions or concerns, they respond quickly. Great experience!

Knix からの回答
I received prompt and precise help from SHAMITA at customer service for the issue I was facing. When another issue arose in the midst of dealing with the first issue, she responded to this problem efficiently and effectively as well. Thank you!

Knix からの回答
Prompt positive response that was helpful. Shamita was great. Thank you!

Knix からの回答
Je suis contente de pouvoir échanger mon produit

Knix からの回答
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