Have ordered many times from Knix. Fabulous products! Always very impressed. Last order was missing an item and the CS team was quick to assist and send a replacement. Big thanks to Shamita! Great Can... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Have ordered many times from Knix. Fabulous products! Always very impressed. Last order was missing an item and the CS team was quick to assist and send a replacement. Big thanks to Shamita! Great Can... もっと見る
企業が回答しました
Shamita is incredibly attentive, kind, and supportive and made this experience so easy and not stressful! Great customer service! I love Knix even more through them! Thank you!
企業が回答しました
I love all the products from Knix. Recently I ordered a few items and one was missing. I got support from Shamita who was incredibly helpful and on top of the issue. I would definitely recommend this... もっと見る
企業が回答しました
Truly a message that made my day. I made a mistake and the Knix team was gracious enough to help me recover from my error. Thank you Shamita for your quick response, but moreover, your kindness today.... もっと見る
企業が回答しました
Knix makes amazing wireless bras, period proof underwear, sports bras, loungewear and more. Designed with your comfort in mind.
600-179 John Street, M5T 1X4, Toronto, カナダ
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 93%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofia quickly refunded the item that I did not expect to be charged for on my order.

Knix からの回答
Sofia was incredibly helpful in sorting out my issue. I'm always very grateful to get help from a human, rather than an AI chatbot. Thank you, Sofia!

Knix からの回答
Great customer service today! I had to ask for a delivery address change for my order that was just about to ship. The assigned customer service Knixpert, Catherine, jumped right in to ensure the right manual updates occurred. (Beyond that she offered to help resolve any settings issues I might have had if this was a system issue, which it didn’t happen to be this time.). Great responsiveness, and on a weekend no less. Thank you!!

Knix からの回答

Knix からの回答
After I placed an order I realized that I had made an error in the mailing address. I want to thank Sahra in Customer Support for going the extra mile to help me out. She corrected my error and put my mind at ease.

Knix からの回答
I was having kind of a glitchy problem while trying to place an order. Sent an email to customer support and was helped very quickly by Sahra. She was super efficient at getting this little issue worked out and I really appreciated that. I love Knix products and having great customer support as well is a huge plus!

Knix からの回答
Reaching out to customer service was a breeze! Shamita was quick, polite, and professional. She handled my issue with no problem and got it fixed right away.

Knix からの回答
Alex responded quickly. She was very professional and knowledgeable. She clarified everything for me.

Knix からの回答
Alex was very helpful and talked me through a sizing decision

Knix からの回答
I love Knix’s clothes, and I’m so thankful that when something isn’t quite right, customer service is incredibly helpful, supportive and kind. Big thanks to Alex B for listening to the quality problem I had, and resolving it very very quickly. So quickly, in fact, my husband was shocked that I submitted my problem and received a resolution all with a 1 hour car ride together. Thanks for being awesome Knixperts!!

Knix からの回答
I had trouble with a discount code so I reached out to customer service, and had quicke response and solution to my problem! Sahra took great care of me and made sure that I got my discount! Great and fast customer service! Knix really cares about their customers!

Knix からの回答
Love this bra. Ordered more and messed up on my new order. I reached out and Shamita made it all happen and fixed it. And did in record time too. Wow! Incredible service. Thank you Knix for replying, resolving and responding. 10/10

Knix からの回答
I placed an order and skipped the step on entering my gift card code. I reached out to Knix right away, and I received a response the next business day. Shamita made the process smooth and easy, and was so quick to respond in our email exchange. She resolved the situation right away for me. Excellent customer service!

Knix からの回答
Knix has the best customer service. They reply so quickly and have always given me great solutions and easy returns/exchanges. I will always repurchase from Knix.

Knix からの回答
I had an in store experience and it was amazing, great service and love the products. I also had a great experience with Catherine at customer service who was so helpful and quick to respond. I am so happy to be a customer for over 5 years. I will keep shopping here for life.

Knix からの回答
Big thanks to Alex W, customer service for resolving a product issue quickly and efficiently. The positive customer experience easily resulted in my re-purchasing another Knix item!

Knix からの回答
I made my 1st order and the bra didn't fit.When I checked they told me to share it with someone deserving AND they gave me an In Store Credit. Because I was out of the country for the winter they told me I could order in the Spring. However , I had ordered from The States and now I am on Canada and I was having a heck of a time and was frustrated. When I got to talk to ALEX W. he realized my problem and straighten it all out! I am so amazed and thankful to Alex and Knix.

Knix からの回答
I had posted a poor review due to a quality issue with a Knix product, and someone from their customer service team reached out to me right away to follow up and to offer to make things right. They wanted to understand the problems and how I ran into them and then provided a product replacement value. A brand that actually stand behind their product and makes things right when hiccups arise is so rare and so appreciated in todays economy. Super appreciative to how quickly and kindly they got my issue addressed and did more than I definitely expected! I will continue to recommend Knix to friends.

Knix からの回答
Customer service from Alex B was professional, friendly and quick to respond and resolve my sizing issue with no added cost or inconvenience to me. Shipping was super fast. Really impressed with my experience with customer service.

Knix からの回答
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