Have ordered many times from Knix. Fabulous products! Always very impressed. Last order was missing an item and the CS team was quick to assist and send a replacement. Big thanks to Shamita! Great Can... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Have ordered many times from Knix. Fabulous products! Always very impressed. Last order was missing an item and the CS team was quick to assist and send a replacement. Big thanks to Shamita! Great Can... もっと見る
企業が回答しました
Shamita is incredibly attentive, kind, and supportive and made this experience so easy and not stressful! Great customer service! I love Knix even more through them! Thank you!
企業が回答しました
I love all the products from Knix. Recently I ordered a few items and one was missing. I got support from Shamita who was incredibly helpful and on top of the issue. I would definitely recommend this... もっと見る
企業が回答しました
For Shamita and the company my evaluation is a 5 stars. All communications are great, clear, efficient , rapid and courteous which is also a reflection of the guidelines the company establish with... もっと見る
Knix makes amazing wireless bras, period proof underwear, sports bras, loungewear and more. Designed with your comfort in mind.
600-179 John Street, M5T 1X4, Toronto, カナダ
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 93%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I inadvertently ordered the wrong size on an order, and when I received it, realized it was the wrong size. In the mean time, I had already placed a second order (of the wrong size). I reached out to Knix support and received a response from Allissa in a very short period of time. She was able to cancel my second order and submit a refund to me. She also sent me to where I could exchange the order I received for a different size. No doubt I will be reordering the second order once I confirm the size when I receive my exchange. GREAT customer service from Allissa and Knix!

Knix からの回答
Sahra was amazing, she replied to my inquiry in a timely manner. Answered all my questions and was able to sort of my problem.
I have been a user of Knix underwear for 6 months.
I absolutely love them, I now have 20 pairs. As these are my everyday underwear. I was disappointed before purchasing 12 more pairs that I was out.
Thank you for making my experience easy to deal with and providing a solution. 100/10 would recommend using Knix.
Thank you again Sahra for your support and help.
Amanda

Knix からの回答
I chatted with a brilliant, patient, helpful, and kind person named Allissa. She answered all my questions over and over and didn't abandon me even when it took me a minute to get back to the chat.
She explained everything thoroughly when one answer led me to another question,

Knix からの回答
Sahra listened to my concern and found a solution, and also heard my concern with originally dealing with a virtual assistant where I was disappointed, and made the human interaction worth it. Companies, use real customer service people!!!

Knix からの回答
I had an issue with sizing and when I contacted Kinx, the customer service agent Catherine could not have been more helpful. She sorted the sizing out for me and facilitated an exchange! I was so pleased with her customer service and that of Knix for quickly and efficiently solving my issue! Thank You!!!

Knix からの回答
I had forgotten to enter a discount code and a quick chat resolved the situation instantly. What an amazing client experience, thank you Sahra , you’ve made me loyal customer with my first order.

Knix からの回答
I was having trouble figuring out what size I should buy in a bathing suit. I contacted Customer service and had a lovely exchange with Alex B. Alex sorted out my problem and I ordered the size that Alex suggested after my giving all of the pertinent measurements. Easy , Polite, fast and efficient service!

Knix からの回答
I've been supporting Knix for years and am so excited to keep doing so because I love their values and vision, feel so good in their products, and always have such an easy time with their customer service if I need anything exchanged/returned or have questions. I was recently supported by Alex B., who helped me with my exchange, and I received such friendly, timely, and helpful support. Knix is the best!

Knix からの回答
Excellent customer service. Quick reply and very helpful. Sahra was friendly and very helpful. Will definitely recommend Knix.

Knix からの回答
I should have trusted Knix on their sizing - it was spot on, but I had doubts. So I ordered another size up after trying on my original size. It came in one day, which tbh was astonishing - but the second one wasn't as right as the first, so I needed to make a return. The whole thing took no time at all, and Sahra was incredibly helpful and swift in her replies.

Knix からの回答
I had a billing issue & reached out to Knix via email. Within minutes, I had a response from Alex & a refund was processed right away.
Another reason to love Knix……reliable, professional and quick!
Thanks again Alex.

Knix からの回答
Alyssa at customer service went out of her way to make everything right when the bra i ordered was too small because I ordered the wrong size. It turned out great. I cannot say enough about Knix products. Life altering!

Knix からの回答
I asked about the policy of price matching sale prices after a recent purchase of thigh saver shorts. I received a quick response from Alex B provided a refund with the price difference of my full price item to the sale price. She was understanding of the situation and very kind.

Knix からの回答
I purchased a bathing suit from Knix that went on sale 10 days later. I reached out and Sahra responded back within minutes and immediately refunded me the difference, no questions asked! Not only do Knix provide quality products but they are a wonderful company to deal with. No matter who I’ve spoken with, they have always been helpful and ensure customers are their number one priority.

Knix からの回答
I worked with Sahra to help solve a product issue I thought would be impossible to solve, but she made it possible. I am so happy with the way it worked out and she stuck with me through to the end. Thank you!

Knix からの回答
My discount code that I was sent earlier in the day was not working when I tried to place an order. I reached out and received a response very quickly. Catherine resolved the situation efficiently and I was able to place my order. Catherine also followed up with me again. I was impressed with her professionalism and friendly demeanor.

Knix からの回答
The customer service agent, Alex, resolved my concern very quickly and with no hassles. So easy to work with!

Knix からの回答
Allissa was quick to address my concern, explained the company policy with clarity so that I understood, and was very kind and compassionate in helping to reach a resolution quickly. I absolutely love this company for their products, and now I can confidently say that their customer support is just as excellent!

Knix からの回答
I made a mistake when placing my order and Alex from customer support team was super helpful and prompt with her response.The knix bras are my go to and the quality and comfort beats all the other retailers .

Knix からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。