KUSH CARGO レビュー 

I don’t really make negative reviews, but their customer service is outright ridiculous. I have waited for about 3 to 4 months for my order.
Plus, CHRIS had my orders wrong and they won’t respond back to you till a couple of days has passed. I regret wasting my time and actually believing on false hope.
If I can put 0 stars or negative ones I would it was one of the worst customer experience I’ve ever had in my life.

They stole my money. Almost 200.00 worth. I ordered a erig they cancelled my order the day it was supposed to be shipped out. I paid for the express shipping they emailed me saying I would get a full refund it has been the 2 to 5 days and I haven't received a cent. No email nothing just cut off contact. I wouldn't order from this site. If I didn't have to give a star I wouldn't. I just want my full refund for the product I never received.

DO NOT BUY FROM THEM! I ordered something that was confirmed but never arrived, received no communication about the order fulfillment or shipping and reached out to customer support via several channels with zero response from any of them. Total scam

Some products are nice when you get them. One it takes forever to get anything. 2 maybe the order is right maybe it’s wrong. They’ll refund you for sure but as far as sending you the right thing or the items from your order….good luck

My bf loves the thing. Just complains when he cleans it. But that's normal for him. Says it's a smooth hit and can't say enough about how much he likes it. Ordering was simple and the package was very well cushioned upon delivery

My experience with Kush Cargo was great. Although there was some confusion about my order, and it was a confusing order, Chris took great care of me and resolved the issue quickly and professionally so that I would be satisfied. I was very satisfied and look forward to doing business with them soon.

I placed an order June 20 for headphones and still have not received my order or an update. When I look at the tracking info it has remained on preparing your package for shipping. My husband was super stoked to get the muff puffs but still has yet to get them!!! Can someone please assist - UPDATE!!! They responded right after this post and I have now received my order. Thank You!!

All I see is how @KushCargo keeps commenting on peoples orders saying how “it’s technically within the buisness day window.”…. Well what about me? The fact your company has NO phone number for contact which is deemed SUPER unprofessional. And ESP the fact that my order for two iconic vaporizers (the pikachu & the green yoshi) I placed on June 18th 2026, and it is NOW Monday June 29th. In my “order history” it shows “7-10 Buisness days” and also STILL says “UNFUFILLED”. In 3 days from today, on Thursday will make the 10th buisness day, but with 3 days left and my order still hasn’t even shipped. I’d love to hear what the company would have to say in response to my personal problem here. And just incase my info isn’t appearing with this email for you the order# is #59672. So since I’m now seeing these reviews later than I should have, I’m also seeing this is the only way to get a reply from perhaps a “real person” after all…
IF by the grace of GOD, someone is actually able to FUFILL my order, I WILLL GLADLY remove my review and give you a glowing 5 star satisfaction… but as of this moment, I won’t hold my breath….

Garbage..... Thry took 10 days to ship my order. The only reason they even shipped it then was because i asked for a refund or i would pursue through my bank. After that my order magically shipped. There are too many other sites that offer similar products for the smae price point. DONT WASTE YOUR TIME OR MONEY.

Bad bad company. Scam. Won’t answer back. No communication. When they finally responded. I was told my shipment would be sent out on Wednesday. 2 days later they cancelled my order and won’t reply. Scammed me for $48.00. Done waste time or money .

SCAM! Do not buy from them. I wish I had seen these reviews before ordering from Kush Cargo. They take your payment and never send the order. They also do not reply to emails, and there is no phone number to contact them. If they are not a scam, then their level of incompetence makes the shopping experience indistinguishable from that of a scammer.

Shipping and processing did get delayed but I was compensated amazingly!!! Love my product, best e rigs available for the best prices!!

I’ve had several issues with this site. I ordered some stuff for my uncle last year and it never came. After two months. I asked for a refund and received one. I made the mistake of giving them another chance and ordered some products again this month. They only sent a portion of my order, and some of it was wrong. I tried to be patient to have the rest of my order sent but it’s been weeks! I would NOT recommend.

Nice shop. Love it. I buy smoking accessories from them and shipping to NY has always been easy with Chris and his team. I also appreciate the deep understanding of their products, their patience and overall competence in the vape niche they serve. Highly recommened store

We order our products on Nov 5th. Its now Jan 16th and we have Yet to receive our products! We had found some of their glones in a smoke shop who couldn't keep them stocked so we went directly to the supplier to order. Paid $65 plus $10 express shipping to arrive in 3-5 business days. I emailed them on Nov 22nd because we had not received them. Got an automated response that they would be in touch. 10 days later I email them again because I had No Response. A CS rep finally messaged me back said they were back ordered and it would be another couple of weeks and did I want to wait or get a refund. I told him all we need is communication to let us know what's going on. A few days later I get an email asking me if I would be ok with the natural wraps. I said yes. I received a tracking number on Dec 15th, but when I click on the link it says they are still waiting on the package yo be dropped off.

So here we are 2.5 months later, out $75 and Zero Glones to show for it. I Only write reviews for Excellent Service or Horrible Service! Unfortunately this one is for the latter. Ive given them 48hrs to send me a tracking number that works with a date of arrival within 3-5 biz days which is what I paid for or I will be calling my bank to charge back for a refund. UPDATE: WE RECEIVED THE $65 BACK BUT NOT THE $10 EXPIDITED SHIPPING. I STILL WOULDN'T PURCHASE FROM THEM

Shady company and rude people.
very poor communication if any from customer support.

I ordered from them about 2 months ago and package just arrived today. At check out and under each product they clearly advertise FAST and free shipping and then act suprised when your upset about your order showing up months later. In no world is 2 months considered fast shipping. They should at least be up front about shipping times so you can order from somewhere that has there act together.

This company isn't an outright scam but does have very poor business practices and is incredibly unreliable when it comes to order fulfillment. Be aware if you order from them it is very common to not recieve all of what you ordered and sometime just nothing at all. Best to steer clear especially for more expensive electronic items.

I’ve already wrote a review about this website. Here we are again, I reached out again about my refund. I ordered two items around Christmas time and expected them to be in before Christmas. When I realized it wouldn’t come in time, I canceled the order. I spoke to a guy named Chris where he told me that he would cancel this order and when pressed further about the refund. He claims it was never captured. Which on the website claims this too, my bank however says otherwise. My order was #57721 and my total was $59.00. Still haven’t received any of that money back.

The best vapes shop delivered surprisingly fast during the rush only that he forgot to charge the pen as promised earlier in the chat. Will keep buying, happy with my purchase.