I don’t really make negative reviews, but their customer service is outright ridiculous. I have waited for about 3 to 4 months for my order. Plus, CHRIS had my orders wrong and they won’t respond ba... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
DO NOT BUY FROM THEM! I ordered something that was confirmed but never arrived, received no communication about the order fulfillment or shipping and reached out to customer support via several channe... もっと見る
They stole my money. Almost 200.00 worth. I ordered a erig they cancelled my order the day it was supposed to be shipped out. I paid for the express shipping they emailed me saying I would get a full... もっと見る
Don't listen to the negative comments. Trust me when I tell you they are 100% legit. I received nothing but excellent customer service. I been collecting glass since 1996 so I take this very serious.... もっと見る
企業が回答しました
企業情報
当該企業による記述
KushCargo is the Worlds best Online Headshop and Smokeshop.
連絡先
18521 E Queen Creek RD, 85142, Queen Creek, 米国
- aircontrol@kushcargo.com
- kushcargo.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 55%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Genuinely the greatest spot online I…
Genuinely the greatest spot online I have ordered from over the years. Chris at KUSH CARGO was just fantastic and made everything super-easy. They have a mouth-watering selection, and accessories defintely the spot to go-to
Zero stars
Zero stars. Scam website. Never shipped my order and blocked my email address. I have disputed my order!
Edit: they say that I didn’t have my apartment number listed, and I did. DO NOT BUY FROM THIS SCAM WEBSITE.

KUSH CARGO からの回答
Don’t do business with them. Scam website.
Sent multiple emails because there were no updates on shipment. Very little communication relayed back. After a month of constant attempts to reach them, we received a package of just rolling papers. They tried to pull a quick one on us and marked the order as fulfilled. After filing a complaint with the bank is when they finally responded. 100% scammers. Would not recommend to anyone

KUSH CARGO からの回答
56960 my order number I never got
I ordered in September and I still don't have my order its November now I wouldn't order nothing again from here be looking elsewhere this is my order number 56960 there is a order they r lying I got emails as well to prove this today I woke up after I wrote this to find out they canceled my order after taking the money do not order from here they r scrammers

KUSH CARGO からの回答
This is a horrible website
This is a horrible website. I ordered a product from them. The product was processed, but the product was never shipped to me. I was then told the product couldn’t be shipped to me because it was sold to me at the wrong price point and that if they sold it to me at the price point, it was sold to me at they risked ruining their relationship with the manufacturer and take the chance of not being able to work with that manufacturer again. I reached out to the manufacturer and was told that this was not true. I now have no product which I paid over $200 for and no refund. I have reached out multiple times I have shared proof from the manufacturer with Kush cargo and if still receive no response, no product and no refund I’ve asked for my product to be overnighted to me as I have sent them proof that what they have told me is not true and I still have yet to receive anything and I am now out almost $300. And to make things worse, there is no way to contact Kush cargo other than email so you literally are sitting duck I would highly recommend not using this website for any purchases whatsoever and Kush cargo if you are reading this, I am happy to take this review down as soon as I know that my product has been shipped to me overnighted and I have tracking info proving that.

KUSH CARGO からの回答
Great Company
Great customer service, great products good prices. There was a delay in my shipment. I emailed the company, had a response the next morning and a tracking number the next day. 2 packages arrived ahead of schedule and one right on time. I have brought from Kush several times and never had an issue or experience like some of the negative reviews. Chris in customer support is a great asset to the company!

KUSH CARGO からの回答
I place my order on the 8th paid for…
I place my order on the 8th paid for Express delivery we are now on business day number 6 no tracking info received status says unfulfilled no response from customer service I sure am getting all the ad emails though would much rather do my business with a company that communicates its issue to their customers it seems as if I’m going to get the email asking to switch products like most of the reviews. Say I do not want to switch products. I ordered what I wanted.

KUSH CARGO からの回答
I feel like I was slapped in the face...
The only reason I'm giving this shop 2 stars and not 1 is because at least the shipment showed up (and in 1 piece). Unfortunately however the ordering/processing/shipping portion of the order didn't go as smoothly. The order shipped out late with no apology other than I was told I'd get some extra goodies for the mess up on their part. I feel like I've been slapped in the face by them at this point though because the "extra goodies to make up for it" was literally a TINY bag of sour patch kids candy. That's literally it. That's seriously so unprofessional and just plain rude to do that to a customer.... This site has a ton of bad reviews for a reason! Sadly I didn't check them before ordering so that part was my bad. Ugh this company sucks though honestly. I'll be taking my money elsewhere.

KUSH CARGO からの回答
I recommend do not make any purchases…
I recommend do not make any purchases or conduct any type of business with the kushcargo.com website. Product website does not accurately reflect the products in-stock. After placing my order and not receiving it after 3 weeks I contacted kushcargo.com customer service and was told via email my items ordered we not in stock and would be available by weeks end. I allowed another to receive my products and never received them. I reached out again to customer service to inquire about my shipment again. Unfortunately it took several extra days to receive a response from kushcargo.com. The customer service is below average, mediocre at best. The expectation to provide solutions or to resolve the issue was never met. More excuses and more delays was the information I was provided. At one point I was offered to switch out my products for something different in stock. I agreed to the change and waited.....Two weeks pass and still no shipment arrived. I contacted kushcargo.com customer service again to be told.....Sorry we don't have the other products in-stock to switchout your order. Truly one of the worst online ordering experiences I've ever had. Kushcargo.com you need to step your game up and do better. I would not recommend using kushcargo.com for any of your tobacco smoking or periphinailya headshop needs. Do some research read reviews and chose wisely. Kushcargo.com is a thumbs down 👎 .

KUSH CARGO からの回答
Kush Cargo is Amazing!!!
Kush Cargo is Amazing!!!
They have tons of amazing stuff love to shop on Kush Cargo is my go to store everytime!!! Great Prices
This company goes above and beyond…
This company goes above and beyond always helpful products are on point every time mystery box’s worth at least 2x what you paid fantastic I would recommend them to anyone who will listen
Peter saunders
I order a rainbow battery and still…
I order a rainbow battery and still haven't got it it's been a month now and haven't seen any package and no tracking for it

KUSH CARGO からの回答
Scammed Order 56026
Scam! Avoid at all costs. I’ve been waiting for 24 days and counting, and my item still shows as in stock. The responses have been very slow, and I haven’t received any viable tracking numbers. I've been “waiting for details” for three weeks now, but USPS has never received the package. I've been ignored by Chris.

KUSH CARGO からの回答
Ever since I order with Kush Cargo…
Ever since I order with Kush Cargo Staff was very helpful. Quick response, great customer service and lots of patience by getting to the bottom of your issue with your purchase. I want to thank Chris for guiding me in all the changes and support with my orders. Sometimes is how much you know how to use such high tech dab solution. Always ask if in doubt they will guide you through.
Nothing in stock
Ordered stuff never got a shipping notice, reached out after a week and they tell me they never had it in stock. Place is a scam. They show everything in stock to try and get you to change to something else.

KUSH CARGO からの回答
Just the worst experience from the…
Just the worst experience from the start. This company sucks, their customer service is awful. I will NEVER order again.

KUSH CARGO からの回答
Kush Cargo is a company of scammers
Kush Cargo is a company of scammers. March 10th I had placed an order for an OOZE bot pen battery. They told me after 2 days after placing my order that they were out of the product and asked me if I wanted to wait or get a refund. Obviously I wanted the pen battery I ordered 2 days prior to being asked.
2 weeks go by without any follow up, so I email them what the expectancy is because OOZE was restocking the same product for cheaper. At this point they read my email and ghost me for 6 days until I sent another email saying that I wanted my refund.
It has been 2 months and they never sent any refund and have yet to respond to any of my emails. Even with being reported to the Better Business Bureau.

KUSH CARGO からの回答
Pleased with purchase
Kush Cargo is my go to for anything needed for my kronic needs

KUSH CARGO からの回答
Kushcargo takes for ever!!!
Had received half my order an 2 weeks for the first half an probably another 1 to 2 for the other half.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







