kxkshop レビュー 237

kxkshop からの回答

2025年11月5日

Thank you for sharing your feedback. We’re sorry to hear that the pants sizing didn’t match your expectations. Youth sizes can vary slightly depending on the design and fabric stretch, and we understand how frustrating that can be.

Our support team has noted your feedback and can assist with adjustments or guidance for future size selections. Please reach out to support@kxkshop.com
— we’ll be happy to help make it right.

kxkshop からの回答

2025年10月10日

We’re very sorry for the delay with your order — we completely understand how frustrating that must have been, especially since your son needed his baseball pants urgently.

We’re glad to see that your package has now been delivered ✅. We truly appreciate your patience and understanding during the shipping process.

If everything looks good with your order, we’d be grateful if you could update your review to reflect your experience after receiving the product — your feedback really helps our small business grow.

Thank you again for choosing KXKSHOP, and we hope your son enjoys his new gear! ⚾💙

— KXKSHOP Customer Support Team

kxkshop からの回答

2025年11月5日

Thank you so much for your kind words! We’re thrilled to hear that you found it easy to design and place your order. Our goal is to make custom jersey creation as simple and enjoyable as possible.

We appreciate your support and can’t wait to help with your next team order!

kxkshop からの回答

2025年11月5日

Thank you so much for taking the time to share your appreciation and trust in us! Your loyal support and positive feedback mean the world to us—they are the driving force behind our ongoing commitment to delivering high-quality custom products and exceptional service.

kxkshop からの回答

2025年11月5日

Thank you so much for your fantastic review! We are absolutely thrilled to hear that you found the quality great for the price and that the jersey looks even better than you thought it would! Making sure our custom items exceed expectations is what we strive for.

We're also delighted that your item came faster than anticipated! We've been working hard to optimize our production and shipping processes, and it's rewarding to see those efforts paying off.

kxkshop からの回答

2025年11月5日

Thank you for your valuable feedback! We're thrilled to hear that you find the quality of our product great—that's always our top priority.
Custom jersey production requires a certain amount of time. This is a crucial step to ensure your jersey is flawless. However, once production is complete, we will arrange for shipment immediately at the fastest possible speed.
To accommodate different customers' time-sensitive needs, we offer multiple shipping options at checkout (such as standard shipping and expedited shipping). You can choose the shipping speed based on your requirements.

kxkshop からの回答

2025年8月12日

Hi Steve Ryan,

We’re sorry to hear you were not satisfied with your jerseys. Our products are made using industry-standard materials and production processes, and we inspect each order carefully before shipping. Discoloration can sometimes occur if the fabric is left damp for extended periods before washing, which is why we recommend prompt washing after use—especially for team uniforms exposed to sweat or moisture.

We understand your frustration, and our customer service team always aims to provide clear guidance and solutions. If you’d like, please contact us again with your order details so we can review the situation and see how we can assist further.

With best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月24日

Hi DENNIS,

Thank you for reaching out, and we're very sorry to hear about your experience.

We've searched our system and unfortunately couldn't locate an order with the number #37329094312. It’s possible the order number was entered incorrectly or was placed through a different platform. We’d love the opportunity to help resolve this for you.

Could you please double-check the order number or provide us with the name, email address, or phone number used to place the order? You can reach our customer support team directly at [sale@kxkshop.com], and we’ll make sure to look into this immediately.

We truly want to make things right and appreciate your patience while we investigate further.

Best regards,
KXKSHOP Customer Support Team

kxkshop からの回答

2025年7月11日

Dear Keasta johnston,

Thank you so much for your continued support! We’re thrilled to hear you love working with us and look forward to creating many more custom pieces for you!

With best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月11日

Dear Catina Beauchamp,

Thank you for your honest feedback. We're sorry to hear the jerseys didn’t meet your expectations in terms of fabric thickness and quality. We offer a variety of materials, so if you prefer a thicker or more durable option, our team would be happy to help you choose the best fit for your needs on your next order.

With best regards,
KXKSHOP Team

kxkshop からの回答

2025年10月10日 に更新

We’re very sorry for the delay with your order earlier — we completely understand how frustrating it can be to wait longer than expected.

We’re glad to see that your package has now been successfully delivered ✅. Thank you so much for your patience and understanding throughout the process.

If everything looks good with your jersey, we’d truly appreciate it if you could update your review to share your experience after receiving it — your feedback really helps our small business grow and improve.

Thank you again for choosing KXKSHOP! 💙

kxkshop からの回答

2025年7月11日

Dear Mark Crawshaw,

Thank you for your feedback! We’re glad to hear you appreciated our quick response. We’re always here to help and look forward to assisting you with future orders!

Sending our best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月11日

Dear Gillian Crouse,

Thank you so much! We're thrilled you love the quality and can’t wait to create more custom pieces for you!

Best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月11日

Dear Kathryn Fukushima,

Thank you for your wonderful feedback! We're glad we could quickly fix the issue with your order and provide you with a great experience. If you ever need assistance in the future, we're always here to help!

Best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月11日

Dear Anthony Norman,

Thank you for your fantastic feedback! We're so happy to hear that your first experience with us was positive—from quality to shipping. We look forward to creating more great custom pieces for you in the future!

Sending our best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月11日

Dear Sara Lee,

Thank you for sharing your experience. We’re truly sorry for the frustration and disappointment this caused, especially with a special occasion like the 4th of July in mind. We understand how important timing is and regret that we weren’t able to meet your expectations in this case.

We’d like to clarify: when an order cannot be completed in time—particularly with rush service—we may cancel proactively rather than risk delivering late. That said, we fully acknowledge this should have been communicated more clearly and sooner.

If you're open to giving us another opportunity, we’d like to make things right. Please reach out to our support team with your order details, and we’ll do our best to assist you further.

With best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月11日

Dear Michelle Cline,

Thank you for your wonderful feedback! We’re glad the jerseys looked amazing and were perfect for your Gulf Shores trip. We appreciate your note about the temperature and will keep comfort in mind for future designs. Looking forward to helping with your next order!

Sending our best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月11日

Dear saraine R,

Thank you so much for the wonderful review! We're thrilled to hear you love the quality and customization of your personalized jersey. It's awesome that you're getting compliments and feeling confident in your custom gear—that's exactly what we aim for! We appreciate your recommendation and look forward to helping with your next order.

Best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月11日

Dear verndetta douglas Douglas,

Thank you for your thoughtful feedback! We truly appreciate your kind words and are glad to know you had a positive experience with our team. Your satisfaction means a lot to us, and we’re always here to help with your future orders.

With best regards,
KXKSHOP Team

kxkshop からの回答

2025年7月11日

Dear Brittany Neff,

Thank you so much for your kind words! We’re glad to hear the fit and quality met your expectations and that the design process was easy for you. We hope you and your family have a great time at the game in your matching jerseys—what a special moment!

Best regards,
KXKSHOP Team