Absolutely atrocious customer service, I have sent numerous emails and messages over Facebook, not a single response. I placed an order on the 14th of August and i still have not been updated. I still... もっと見る
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Ordered a customised book for my nephew. It was supposed to arrive a week ago, and I was supposed to give it to him for his birthday. I've tried to contact them, but no reply. I've ordered two books,... もっと見る
Gifted one last year to my youngest and this year to my second youngest. Now my other children also want one! Such a lovely concept with a great Islamic story and personalised to ensure your child is... もっと見る
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I ordered a personalised book for my nephews birthday and he loved it so much. He reads “the cave” everyday before bedtime. The customer service team at lalabooks also offered me a different personali... もっと見る
企業が回答しました
企業情報
当該企業による記述
Follow your child in a unique adventure. Imaginations are ignited and religious beliefs are nourished by our personalised children’s story books. The story of Lala Books Children are full of curiosity, but traditional Islamic texts can be difficult for them to understand. Two fathers and friends, Wali-ur Rahman and Shah Hussain, tried and tried to teach their children the values of Islam – but found that the children quickly lost interest. And that got them thinking of a solution... what about a range of picture books that captures children’s minds and helps them to understand Islam at the same time? Combining wonderfully imaginative storytelling, brilliantly creative illustrations and exceptional print quality, Lalabooks was born.
連絡先
1st Floor 2 Woodberry Grove, Finchley, Londonx, N12 0DR, London, 英国
- hello@lalabooks.com
- lalabooks.com
2.1
期待以下
53件のレビュー
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Excellent customer service and super…
Excellent customer service and super high quality designs for such a low price ! Must buy
2023年3月22日
Lalabooks からの回答
Salam Liban, thank you so much for your kind feedback. Really appreciate this. Spread the word!!
The book was beyond my expectations
The book was beyond my expectations, it was so such a lovely gift!
2023年3月18日
Lalabooks からの回答
Thank you Noreen. Jazakillah and a happy Eid Mubarak from Lalabooks!
So happy and pleased! 100% recommend!
So happy and pleased with my purchase. They accommodated an edit request after I placed the order, that was very kind of them. 10/10 for the customer service. The print and paper quality is great. The story is just so perfect to introduce the five pillars to kids. Genuinely very happy and satisfied with my purchase.
Placed the order on 24/11 and received on 10/12.
2022年12月10日
Lalabooks からの回答
Thank you so much for your kind review. Much appreciated and a happy Eid Mubarak from Lalabooks!
Highly recommend this sentimental gift
I bought one of the personalised story books for my niece’s 1st birthday and my sister really appreciated the gift. The book will be timeless, something she can treasure for the rest of her life, and a book to remind her of me.
The book was printed very well, great quality and the artwork is amazing, Masha’Allah. I would highly recommend getting this as a gift for your child.
2022年10月29日
Lalabooks からの回答
Salam and Jumuah Mubaraka, thank you so much for taking the time to share your review. 🥰
We look forward to seeing you again. :)
Best wishes
Lalabooks Team
Lalabooks からの回答
Thank you for this wonderful review. Kindly share the good news!
Highly professional and a beautiful…
Highly professional and a beautiful gift for younger kids
2022年8月16日
Lalabooks からの回答
Thank you Ruwaida for the beautiful comment. Please spread the word!! Jazakillah
It came earlier than expected and its…
It came earlier than expected and its such a beautiful book, the quality is amazing.
2022年7月10日
Lalabooks からの回答
Thank you so much for the feedback. We do our very best to get the books shipped on time.
Brilliant books
Brilliant books! My boys loved them especially the find … in Makkah, madina and al quds.
2022年5月17日
Lalabooks からの回答
Thank you so much. We are glad your boys loved them. We hope they found the hidden characters.
Lalabooks Team
Lalabooks からの回答
Thank you for the review. We do our very best to get the books on time.
Lalabooks Team
Absolutely beautiful concept
Absolutely beautiful concept. My niece's totally loved the books! Looking forward to having newer books.
2022年5月10日
Lalabooks からの回答
So happy to hear your nieces loved the books. Looking forward to having you back!
Lalabooks Team
Lalabooks からの回答
Thank you Aisha for the wonderful feedback. Would love to have you visit us again. Jazakillah and warmest regards
Lalabooks Team
Lalabooks からの回答
Thank you for your kind review. We always aim to deliver your books on time!
Amazing service and quality
Amazing service, the dua pillow was a present and just perfect. Quality is amazing and will last for a long time.
The buttons are easy to press and duas are just perfect
2022年5月7日
Lalabooks からの回答
Thank you Shameela for your kind review. Indeed a full preview of the book can be seen before you make any payments. Jazakillah
Lalabooks からの回答
Thank you for your review.
We're sorry to hear of your disappointment with the book price!
Yes, they are a bit more expensive than a standard picture book you might find in your local bookshop. Each of our personalised books is made to order, printed special just for each customer. Together with our high quality papers and inks, it does make the prices a bit higher than something mass produced.
We of course want all our customers to be happy with their books, and we do offer a fully personalised, page by page preview as part of the ordering process to help aid the decision making.
We're really keen to hear more, so please contact us at hello@lalabooks.com anytime. Our Customer Service team are always here to help.
Thanks again for taking the time to share your feedback with us.
Lalabooks Team
Great Father's Day Present
My husband and father teared up looking at the book. Definitely a must-have!
2022年5月6日
Lalabooks からの回答
Thank you Surraya for this amazing review.
We have shared your kind words with our team and everyone was very touched to read your experience. Hearing how much our books have meant to your family makes what we're doing worthwhile.
Jazakillah
Lalabooks Team
Do not recommend!
Whilst the cover of the book is inviting, the story it self isn’t. A child eating giant is hardly the ethos we should be teaching our children when it comes to Eid! What should’ve been a teachable and adventurous and memorable moment turned into a bit of a shambles if I’m honest. The book has spelling mistakes which is also disappointing given the price of it.
I’m not sure on the returns policy however I will be returning it and wouldn’t really recommend the book unfortunately. It’s a shame as we were so very excited to share this with our daughter.
2022年5月4日
Lalabooks からの回答
We thank you for your considered feedback.
The pickled children sandwiches are not to be taken at literal face value just like the well known plots in children’s stories such as Hansel and Gretel, Snow White, Jack and the Beanstalk, the BFG and Little Red Riding Hood.
The key values such standing up against tyranny, selfishness and greed is what we can learn from this story and uniting the community through truth, kindness and justice.
'Climes' is not a spelling mistake, it's a word referring to climate and both can be used interchangeably.
We are committed to customer care and therefore would appreciate you messaging us at hello@lalabooks.com to discuss your concerns.
Personalised 5 Pillar hardback books
Absolutely loved my purchase of the personalised 5 Pillar books. The story is well written. The personalisation options are great, even giving avatar options so you can select the closest resemblance to your child. The quality of the books themselves are such a high standard. I ordered hardbacks and was impressed with the paper quality. These are definitely made to last, and will not be damaged easily in the hands of their young recipients.
2022年5月4日
Lalabooks からの回答
Oh this is fantastic to read!
Thank you so much for taking the time to share details of our books! That's exactly what we're aiming for :)
Hope to see you again!
Best wishes,
Lalabooks Team
My son loved it.
Brilliant book. My son loved his book and was surprised to see his name on the book. Brilliant idea Mash’Allah.
2022年5月3日
Lalabooks からの回答
Thank you for your review. We really appreciate it.
Lalabooks Team
The story was beautiful
The story was beautiful in the manner my childrens name was added. They were really exited to see it.
2022年5月2日
Lalabooks からの回答
Jazakillah Juweriya for your kind review. We appreciate the feedback. Happy to hear your children were excited!
Lalabooks Team
Brilliant customer service
Brilliant customer service, very professional and friendly. My item was perfectly packed and received. Will definitely be shopping here again and definitely recommend! I gifted my nephew his first book. Thank you!
2022年4月29日
自発的なレビュー
Lalabooks からの回答
Thank you Aatiqa for your review. Looking forward to seeing you again!
Lalabooks Team
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