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L'Amour Brilliance レビュー 

70
•
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very easy process ordering the beautiful ring and great peace of mind during the whole process because they send updates throughout !! Would highly reccomend !

5つ星のうち5の評価

From the start I loved how easy it was to find exactly what I was looking for. (Pear shaped ring) the process was very smooth. Their communication was top tier and they made sure I was kept in the loo... もっと見る

5つ星のうち5の評価

By fiancé got my engagement ring from here the response time was great and they send you photos of your ring before it even comes to you he got mine personally engraved and i must say the engraving is... もっと見る

5つ星のうち5の評価

The customer service was great, the communication was also. The ring turned out amazing and was perfect! The quality and details made it worth the wait then buying from a store. Shipping was on time a... もっと見る

企業が回答しました

企業情報

  1. 宝石店

L'Amour Brilliance について

当該企業による記述

L’Amour Brilliance
Find your
forever ring.
EXPLORE RINGS →
Pear-shaped halo diamond engagement ring in yellow gold
Discover the collection
THE L’AMOUR DIFFERENCE
Brilliance, made honestly.

Every L'Amour Brilliance ring is designed and crafted in-house, by artisans who've spent over 10,000 hours perfecting the craft, for engagements, weddings, and the anniversaries after them. No middlemen, no inflated markup: just honest work, honestly priced.

Every stone is certified, and every ring comes with a lifetime warranty, free resizing, and a 30-day return, because a piece this meaningful should come with nothing to worry about.

EXPLORE L’AMOUR BRILLIANCE
The world of L’Amour

Discover our rings. Get to know our world.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

70件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(70)

過去12か月のレビュー数: 31件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I have never felt so taken advantage of…

I have never felt so taken advantage of by a company until now. Customer service is terrible. I waited weeks to hear from them after inquiring about shipment. Before shipping I confirmed returj policy in the event it was not as expected. It wss confirmed I had 30 days if not satisfied. When I received ring the center stone was not 1.5 ct as expected. It was smaller . I requested a refund or exchange but they refused to allow a return and would not communicate with me. Very frustrating. Now Im trying to dispute with my cc company. Why state you allow a full refund and then refuse. What a scam. Made and shipped overseas. I would not trust them . Terrible communication and poor business practice not allowing a return.

2025年3月12日
自発的なレビュー
L'Amour Brilliance ロゴ

L'Amour Brilliance からの回答

Dear Alison!

We would like to clarify several important points regarding your recent review.

The ring you received was crafted and delivered exactly according to the specifications you confirmed—most notably, the 1.5 ct center stone, as verified in the official GRA certificate included with your order. Before shipment, we also shared detailed photos and a video of the finished piece for your review and approval.

Throughout the process, we maintained clear and timely communication and responded to all of your inquiries. However, the order was repeatedly confirmed, canceled, reopened, and followed by multiple disputes—even after the matter had already been thoroughly reviewed and resolved by Affirm, the payment provider selected at checkout. On both occasions, Affirm carefully reviewed the case and ruled in our favor, confirming that the order was fulfilled as requested.

We understand that expectations can vary from person to person, and we truly value every customer’s experience. However, when a product is custom-made to match all confirmed details, returning it based solely on personal preference can be difficult to accommodate. We always strive to listen, support, and work with our customers—and we sincerely hope for understanding and fairness in return.

Should you have any additional questions, we remain available and are more than willing to assist with care and respect.

Best regards,
Kim
The L'Amour Brilliance Team

5つ星のうち5の評価

Caught her off guard in the best way

I am not the most romantic guy, but I knew I had to get this right. I nervously ordered the ring and kept second-guessing everything. But when it arrived... man, the shine was unreal.

I proposed during a simple dinner, nothing fancy, but the second she saw the ring, she teared up. Totally caught her off guard. Best surprise I've ever pulled off!

2025年3月20日
5つ星のうち5の評価

I kept sneaking peeks before proposing

I’ll admit, I was so obsessed with how the ring looked that I kept opening the box to stare at it before the big day 😂. Couldn’t help myself. The cut, the sparkle, the feel—it was all so spot on. When she finally saw it, she had that “OMG” face. Mission accomplished.

2025年2月3日
自発的なレビュー
5つ星のうち4の評価

Amazing ring! Ring box too big!

Absolutely loved the ring! I have zero complaints with the ring it was perfect. The box it comes in is not my favorite. It’s big and ugly in my opinion. If you are going to bid the ring in your pocket for a proposal you’ll probably want to buy a new box for it

2025年2月23日
自発的なレビュー
5つ星のうち5の評価

Proposal saved at the last minutes!

If I'm honest, I was completely lost when picking a ring. But they made it so easy! The moment I popped the question, her reaction said it all. The ring looked absolutely flawless, and now she won't stop showing it off. TY for making my proposal perfect!

2025年2月3日
自発的なレビュー
5つ星のうち5の評価

A little help goes a long way

I was clueless about rings, but their advice? Spot on. They helped me pick something that suits her style perfectly. When she saw it, her face lit up like I had just gifted her the moon. Safe to say, I'm in her good books forever, :)

2025年1月27日
5つ星のうち5の評価

Wonderful purchasing experience

Wonderful purchasing experience! They send emails to keep you informed every step of the way. You’re definitely apart of the custom process it’s very exciting. It’s kinda crazy cause yesterday it was in Vietnam and today it’s on my finger in southern Cali. The shipping speed was unbelievable. Thanks so much for the positive experience!

2025年1月16日
自発的なレビュー
5つ星のうち5の評価

I totally get it! Ordering a high-quality ring online without...

I totally get it! Ordering a high-quality ring online without seeing the diamond firsthand can be nerve-wracking. My experience was amazing. The ring arrived even more stunning than I hoped. Their communication was seamless and responses were lightning-fast. If you're considering a bigger diamond purchase, I highly recommend them-their pricing is competitive and the craftsmanship is top-notch! 💍✨

2024年12月6日
5つ星のうち5の評価

I was definitely hesitant to order

I was definitely hesitant to order a ring this fancy online without seeing the diamond in person. But it totally blew my expectations out of the water! They were super easy to talk to and quick to respond. I'd totally recommend them for anyone looking to buy a big diamond. Their prices are great, and the ring is top-notch.

2024年12月3日
5つ星のうち5の評価

Item online can be nerve-wrecking

Just got my ring! It arrived in just 3 weeks, and it's absolutely stunning! ordering a high-value item only can be nerve-wracking, but reading positive reviews eased my concerns. Lamour's exceptional customer service kept me informed throughout the process. Thankyou, Lamour!

2024年12月2日

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