They sent me a glass lamp that was very poorly packaged, very little padding so no care was taken when packing it. Needless to say the glass was broken. They insisted that I return the glass pieces t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I've just received my gorgeous &Tradition vase. As described and even better than in pictures! Very well packaged. Nice delivery times considering UK delivery: ordered on 8th April and received... もっと見る
Ordered a Nordlux table lamp. Arrived within a week of ordering. The plus in ordering from Lampmasters over other sites that also stocked this lamp is that there was a bulb included for the same price... もっと見る
Ordered a floss chandelier , was on sale for €1600, all appeared well , after installing, we found that 10 light bulbs not working out of 30, not bulb related as I tested the bulbs different location... もっと見る
企業が回答しました
企業情報
当該企業による記述
✔ Strongest designer range ✔ 30 days return policy ✔ Excellent customer service At Lampmasters, we have collected the most exclusive lamps from top-class designers and manufacturers.
連絡先
Rabanusstraße 14-16, 36037, Fulda, ドイツ
- +353 818 003 354
- info@lampmasters.ie
- lampmasters.ie
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and quick response from…
Very helpful and quick response from the customer care. Good quality. Thank you Karolina
Excellent Service from Purchase to Customer Support
I had a fantastic experience from purchase to customer service. I ordered a floor lamp from the UK, and it arrived within the estimated time. Unfortunately, it had a manufacturing defect, but the customer service team sorted it out immediately. Highly recommended!
Excellent shopping experience
Wonderful selection and best prices online as well as super communication and very fast delivery. Highly recommended!!
A very efficient purchase and delivery
A very efficient purchase and delivery. Also, the packaging of the lamp was first class and protected.
Excellent service and the quality is…
Excellent service and the quality is top notch
Love this minimalist style lighting
Love this minimalist style lighting. Arrived well packed and is now on my garden giving just the right amount of light for the patio
Guessing what the question is
Guessing what the question is, as not in English. Very very happy with my experience of shopping with you and so happy with my lamp. It is beautiful and excellent quality. Arrived in perfect condition. Thank you
Lovely outside wall lights
Lovely outside wall lights. Good price and bulbs included. Great communication. Recommended.
Pendant Lights
I ordered from UK and was amazed how quickly I received them The service was excellent.
The product was exactly how described and of very good quality. The pendant lights look perfect in my new bathroom.
Can't praise enough!!!
Amazing service and assistance from…
Amazing service and assistance from start to finish. Couldn't be more helpful, with timely replies. Highly recommend this company
The cabinet arrived safely as it was…
The cabinet arrived safely as it was glass. and I was kept up to updated with delivery details a long the way.
Good experience overall
So, I had an issue with the first floor lamp delivered. This was quickly resolved and I got a new one without having to replace the old one that was defective. The shipping times were swift enough.
Lighting up my life (one little light at a time)
My order arrived was well packed and arrived in good time.
Extremely helpful
Lampmasters were extremely helpful identifying and sourcing a spare part for a lamp not even purchased from them.
fabulous
Fast dispatch, the Edison order status tracker thingy is super informative, and the order arrived in one piece. Bit confusing tracking it across three different parcel delivery services though.
My order arrived broken and it was so…
My order arrived broken and it was so hard to get a replacement. I was even asked to pay for the shipping to receive a new item.

Lampmasters からの回答
A good and varied range of products .
Straightforward to deal with detailed descriptions of the products accurate and delivery as promised thank you .
Meget hurtig forsendelse og fint…
Meget hurtig forsendelse og fint pakket. De to lamper lever helt op til forventningerne.
Great experience so far.
Ordered a Nordlux table lamp. Arrived within a week of ordering. The plus in ordering from Lampmasters over other sites that also stocked this lamp is that there was a bulb included for the same price or cheaper. There are minor imperfections on the lamp but pretty sure that's from during manufacturing. You don't know it comes standard with a European plug until after you order but they do send an adaptor (other sites also don't mention the plug). Works fine so far
Progress update
Was not aware that the light was coming from Europe. parcel has not yet arrived so very difficult to give any feedback other than that the on-line tracking system seems to be regularly updated.
Best not to ask for the survey to be completed until a few days after the customer has received the order.

Lampmasters からの回答
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