Lampsmodern レビュヌ 

199
•
TrustScore 5段階評䟡の2

1.9

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プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Do not deal with this business .....worst ever customer service !! The products supplied were ok, however, it they were not the size specified on the website and was therefore no good to me and I wi... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Took more than 5days to process an order! Asked imediat for cancellation took another 2for that lucky they’re all lied about they’re delivering timing (3-5days dispatch) ( 7-14 days delivery) don’t w... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

As others have said shipping takes a long time as the items come from China, no mention of this during the sales process. Whilst the products look as described, you need a degree in engineering... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Womp-womp, shouldda checked before ordering from LampsModern. The website seems legit & their prices aren’t cheap-cheap enough to tip you off that their products are junk, but sadly they really are. T... もっず芋る

䌁業が回答したした


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1.9

期埅以䞋

TrustScore 5段階評䟡の2

199件のレビュヌ

5぀星
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3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 88に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.9

すべおのレビュヌ

(199)

過去12か月のレビュヌ数: 42ä»¶

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5぀星のうち1の評䟡

Scam Company

Scam company. Took three months to arrive and when it did, the light did not match the photo on the website. I contacted customer service and they keep offering a 20-30% refund when their website clearly states they accept returns. I now opened a claim with my credit card company. They also expect you to pay for shipping back to China. Highly advise you purchase from elsewhere.

2024幎4月24日
自発的なレビュヌ
Lampsmodern ロゎ

Lampsmodern からの回答

Dear friend,
Thanks for your message. We are sorry for the inconvenience.

Thanks for being patient with us and really appreciate it.

We have full refunded for you. Please check your account after 24 hours. Thanks for your cooperation.

Customer experience is important to us and we value your response.
All responses will be used to further improve the quality of our service and products.

Any other help need, please feel free to let us know.
Best Regards

5぀星のうち1の評䟡

My Pendant Lamp took ages to arrive and


My Pendant Lamp took ages to arrive and when it did-it was the wrong lamp. I duly wrote and explained the order was incorrect and sent the Lamp back to the Warehouse to be exchanged. I have never received anything from Lampsmodern since.
No replacement
No refund

Really bad and have actually now stolen my money.

2024幎4月1日
自発的なレビュヌ
Lampsmodern ロゎ

Lampsmodern からの回答

Dear friend,
Thanks for your message. We are sorry for the inconvenience.

We are so sorry about that. Could you pls tell us your order ID?

Could you please send us the pictures of the label on the package and item's problem? And we will solve it for you as soon as possible. Please don’t worry.

Please let us know if you have any questions or concerns. We just want you to know that your satisfaction is always our top priority.
Best regards!
Sincerely yours,

5぀星のうち1の評䟡

Lamp did not look like picture at all

Lamp did not look like picture at all. They use pictures from other websites. Do yourself a favor, spend a little more and get your light some place else. They also only publish positive reviews on their website.

2024幎4月2日
自発的なレビュヌ
Lampsmodern ロゎ

Lampsmodern からの回答

Dear customer,

Thanks for contacting us and sorry for keeping you waiting.
We are so sorry for the inconvenience, but all the pictures of our products are taken in real objects,Hope you could understand.

Thank you very much.

5぀星のうち1の評䟡

Faulty lamp and poor customer service

Bought two lamps. Delivery was slow and tracking details were wrong. On arrival, the pendant light was fine but the slim ceiling light which was fitted by a highly experienced electrician, failed with a bang and electricity was tripped. On investigation, there was water inside the electrical fitting. Wrote twice to the company using the email address provided when ordering but, several weeks on, have received no response.
My email informing LampsModern of the problem included a photograph illustrating the issue!

2024幎3月27日
自発的なレビュヌ
Lampsmodern ロゎ

Lampsmodern からの回答

Thank you for your support of our product.

We are sorry to hear that you have encountered a quality issue.

Could you please provide us with some photos?

This way, we can better assist you.

We have strict inspection standards for the quality of our products. And we will do our best to ensure the quality of the product.

But due to some reasons in manual labor and manufacturing processes.

Occasionally, unexpected flaws may appear.

Please rest assured that we will do our best to solve your problem.

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