Laresar レビュー 

Bought it maybe a year ago and it worked well, until it doesn't. As other reviews, I do not recommend it - no support (they would reply, but you won't get any help).

Mon robot est tombé en panne quelques mois après l'achat. Il ne détecte plus le réservoir à poussière, puis la batterie est "endommagée" (merci l'assistance vocale de prévenir).
SAV catastrophique, et le mot est faible : problème datant d'avril 2024, toujours non réglé.
Plusieurs échanges de mails, puis plus de réponse. Après plusieurs relances, quelqu'un reprend le dossier, il faut tout réexpliquer, faire des tests, envoyer des photos/vidéos, réinitialiser l'appareil / l'application.
A date (01/2025), à nouveau sans retour de leur part et robot toujours HS. Une honte.

Stay away from these vacs had a cordless elite 7 battery stopped charging cant get a hold of anyone in customer service they just ignore you the vac was not even a year old. Emailed them no response called there customer service number it just rings busy all the time

After just over 12 months of use my L6 Pro robot cleaner stopped working advising that the 'battery was damaged or not installed'. After trying all of the trouble shooting tips I contacted Laresar customer service who initially were quick to respond and promised to send out a replacement battery within 15 days. 3 months on and still no battery and despite numerous chases they have now stopped responding to my email. Based on my experience I would avoid.

J'ai contacter Laresar depuis le 04 Septembre pour commander une pièce que j'ai perdue sur mon aspirateur Laresar Élite7 alors que je l'avais acheté qu'en Décembre 2023, j'ai refait plusieurs Mails sans aucunes réponses , très très déçue aucun suivi de leur part!!!

Non comprate niente ricambi inesistenti assistenza zeroooooooo9

A fuir, 2 aspirateurs robot acheté en 2023 avec ma garantie amazon. Et produit défectueux malgré un super entretien. Acheté des produits aussi cher pour durer si peu de temps. Malgré plusieurs mails, appel Amazon. Aucun retour de leur part. Plus jamais laresar

Il prodotto è scadente. Acquistato a febbraio 2024, dopo qualche mese non funzionava già più. Ci hanno inviato una batteria di ricambio ed il motore nuovo. A dicembre non funziona più. Il supporto non ci sta rispondendo seppur ancora in garanzia. Non compratelo!

Im April 2023 habe ich mir den Elite 5 gekauft jetzt ist der Akku oder Ladegerät defekt trotz mehrfachen Versuche ist kein Kontakt zu Stande gekommen. Für mich ist er jetzt Schrott denn Ich habe versucht ein Akku nach zu kaufen aber es gibt keine für den Elite 5, obwohl noch Garantie drauf ist

Produit défectueux après seulement 5 mois d'utilisation. SAV inexistant malgré l'achat d'une garantie de 3 ans sur Amazon. Ils cessent de répondre dès que vous exprimez votre mécontentement... MARQUE À FUIRE !!!!

The robot vacuum worked well, until it stopped sucking after 10 months
Emails have been ignored.
I bought from Amazon and even Amazon will not let me write a review on the product. Very ominous and worrying. Seems like they are not a good company deal with.

have the mars 01 for 1st floor excellent robot cleaner

The design faults of the Stick version (7) are insurmountable. It’s garbage. Only tech it twice and it tries my patience too much. I eventually took part OUT TO MAKE IT WORK then threw it out. Another few hundred dollars lost.
I intend only to buy from a store from now on. I have also written to them with suggestions but I doubt they will take notice.
My fault for buying Chinese rubbish.

Very pathetic customer service, My Laresar L6 Pro stopped working within 1 year, I contacted Laresar support in April 2024 and till Nov 2024 they kept telling me that they had sent the replacement parts.

don't buy or spend money on Laresar products.

Super Staubsauger, schon der 2. den wir gekauft haben. Kundenservice ist auch toll, haben mir sofort bei Problemen geholfen und mir kostenlose Ersatzteile geschickt.

Mi aggiungo alla lista dei clienti insoddisfatti.
Acquistato Laresar S6 a novembre 2023
L'aspirapolvere è buono, è leggero, aspira bene, è facile da manutenere, da questo punto di vista nulla da dire.
Ma un mese fa si è staccata una ruota della spazzola.
E oggi anche la seconda.
Si rompono i ganci di plastica che tengono le ruote agganciate alla spazzola, evidentemente la qualità dei materiali non è buona.
Ho cercato di contattare il servizio clienti, ho scritto al supporto, ho cercato ricambi in ogni sito possibile, da Amazon a Alibaba .
Niente, i ricambi per questa azienda non sono previsti, il supporto ai clienti non è una loro priorità, basta vendere il prodotto, il resto non conta.
Sconsiglio vivamente a chiunque di acquistare prodotti Laresar
(che nonostante la mail del supporto ufficiale indichi "laresar.us", facendo pensare ad un prodotto U.S.A., sono cinesi di Shenzen)

Aspirateur robot qui cesse de fonctionner après 3 mois. Aucune réponse du service à la clientèle.

Do not trust this company to honor the 2 year warranty offered on its products sold on Amazon.

Our L6 worked for one year and then stopped working. customer service said they’d send me a replacement and never did. Then they ghosted me when I tried reaching out again

I've had the vacuum for 6 months and the battery now last for about 8min. I contacted the manufacturer and they promised to send out a new battery. Still waiting, in fact they no longer respond to my emails. Horribly customer service. Will do everything I can to discourage people from buying any.products from this company.