Las Iguanas レビュー 

Terrible service. Ordered a pint of corona and two cocktails and a glass of wine. After 5 minutes the glass of wine arrived. After waiting anotherc20 minutes and still no drinks mentioned to waitress that we were still waiting for the rest to arrive and then had to wait another 7 minutes so. What a joke.

I originally booked a table for 8:30 PM through the website but, feeling quite hungry, I called the restaurant to see if an earlier slot was available. They confirmed a 7:30 PM slot and even sent me a confirmation message. However, when I arrived at the restaurant, they outright denied my 7:30 PM booking and insisted I wait until 8:30 PM. To make matters worse, after placing our order, we waited a ridiculous 50 minutes for starters that never arrived. Frustrated, we decided to leave without eating. The service was utterly incompetent, and the staff showed no effort in managing customers.

Great service , great food and drinks were good too , very fast with the drinks aswell.
Would definitely recommend

Disgusted: I couldn't believe it. We we're a party of 8, and as we arrived, they brought 8 wine glasses, where two of them had two very clear and obvious lipstick marks. I wish I'd photographed it for this review, but I was so shocked I just immediately told them, as they were still putting the glasses on the table. I said "Why are you serving us dirty glasses. That hasn't even been attempted to be cleaned!". We cant even say that because it's new years eve, they're busy, because its a booking. They weren't even at capacity, so there's just no excuse... Then our waitress had a stinking attitude with us because I'd complained. I wasn't rude or abusive, I was just... assertive about the fact that we'd just arrived, and immediately served with dirty glasses. I couldn't possibly imagine a universe where you'd do that. I noticed the glasses as soon as they hit the table, so how can both our waiters, and the kitchen staff miss that??
Then after the wine glasses, we were given the tumbler glasses, which were also dirty. I just dont get it. Didn't bother to complain, I just used my shirt to clean it, I didn't want my food contaminated.
Credit where credit is due:
The woman's attitude improved towards the main meal, where she'd gone out of here way to get me a spoon I didn't ask for. She must have overheard me asking a mate if there was a spoon in the cutlery box. So that was fair.
It was expensive dining to be fair. 42 per person was high. Quality of food was not that good. I had these beef pocket things, and they were very greasy. The main was a curry that resembled a Korma, but was too sweet, and the chicken chunks were dry in the middle, not very nice. The fries however were lovely, but I had to pay extra for those.

Called in at the Torquey restaurant had a lovely meal. Harry the waiter was so polite and nothing was too much trouble he made our visit very pleasant and we will definitely be back in the near future.

What a brilliant brunch. Well worth the money. Special thanks to Amy at the temple st restaurant

Excellent service when we both went out for food and drinks. Waiter was attentive, caring and courteous. A huge thank you to Ionui (hope that's how you spell it).

We visited the Leicester restaurant on Friday 27th December. It has to be one of the worst restaurant experiences we have had. Family of four adults as a special meal before our aon went home after Christmas was not special at all. Food looked as if we had been given the leftovers from other customers. Lettuce / salad limp and tasteless. We also ordered Gluten Free nachos which arrived in a few
Minutes and could not have been freshly prepared which is concerning when an allergy is involved. I had a tapas dish which consisted of limp lettuce, rubbery sweetcorn and big splodges of mayo. This was £9! The bill came to over £90 and this was with a voucher for a free main. We were in and out of the restaurant in less than an hour.
All felt disappointed and very underwhelmed.

I ordered mushroom fajitas vegan and gluten free with milk allergy. I recieved mixed MEAT fajitas. I called the restaurant and got no response.
I am disappointed and hungry.

Las Iguanas Nottingham for works Christmas do was beyond disappointing. Very poor quality food and service. Party of 12 for the festive set menu. Drinks were served pretty promptly, but food was shockingly slow despite having preordered weeks beforehand. Sat down for an 8:15pm table, starters arrived approximately an hour later for those that had ordered, mains didn’t arrive til 9:55pm and desert 10:55pm. Wouldn’t have minded so much if the food had been good, but sadly it was poor quality with most of the group finding their mains tasteless, overcooked and barely warm. Deserts were a joke….chocolate brownie closely resembled those supermarket bought mini pieces that you get in the tubs. Suspiciously so!!! 6 very small tasteless chunks with a blob of cheap vanilla ice cream; again tasteless with lashings of chocolate and caramel sauce.
Clearly done on the cheap for maximum profit. Lack of care was obvious in the quality of food served. Waitress did apologise for the long wait, however never asked if we were happy with the meal as she already knew the answer so avoided it.
Do yourself a favour, do not waste your hard earned cash on this crap restaurant chain.
Plenty of other lovely independent restaurants to eat at that are more deserving.
First and last time; I will never return!

Went for their ‘Bottomless Brunch’ and whilst not expecting the earth in December - it was awful. My chilli bowl and my friend’s curry were thinly spread out in the bowl - 5 mouthfuls later and the whole bowl was gone. The unlimited cocktails were nothing more than various varieties of orange juice drink. Would be so much better if they could just give you 2 decent cocktails rather than claiming unlimited cocktails (essentially orange juice). I’m sure Las Iguanas management are very happy with their profit margins but just felt like a total rip off and I would not go back to Las Iguanas, Brighton again. Staff seemed jolly and a good atmosphere but food and drink were dire.

Las Iguanas Bracknell- Horrendous start to our Lapland weekend experience. Decided to treat the kids to a meal out at 6:30pm which we had a reservation for. Waited two hours, and all we got were starters and the kids’ meals. The kids were literally falling asleep at the table, so we had to cancel one main course and ask for the other to be packed to go. The service was absolutely shocking—no sense of urgency. To top it off, the only compensation was a token discount on one kids’ meal, I still had to pay full price for my take out which was stone cold by the time we got home. Completely unacceptable. Strongly recommend you avoid this place, not suitable for children, one of the staff’s Christmas T-shirt had sh1t written on it and had to explain to my 6yr old when she read it, that it was a swear word and to never repeat.

Holly from Brindley Place was amazing and I cannot thank her enough, amazing service and very very friendly, deserves the world x

My friends and I often go for the bottomless brunch, and it’s fantastic! Emin was attentive and quick with his service, the drinks are great, and food is yummy!

I can honestly say it was one of the worse dining experiences ive ever had, out server was rude and completely disinterested Bristol Harbourside need to really shape up

They dumped us on this tiny tables at the back it took about 20 mins for them to ask if we wanted our compimentary cocktails, 6 of us ordered the alcoholic one and 2 the virgin ones. The non alcoholic came out fairly quickly however, we were sat waiting for ages for the alcoholic ones when they finally arrive there was so much ice they went watery quickly.

The starters took almost an hour to come out no one came to even apology for the delay, the mains took over 2 hours to come we had no cutlery and had to ask multiple times for someone to bring some.
We tried to order cocktails at the bar only to be told use the QR code on the table, there was no code the service was appalling again having to continually keep asking no apology was offered.

By this point everyone was starting to get a little bit annoyed it was gone 9:15 and the mains had started coming out now, we had preordered this some weeks in advance and pardon my french but it was a real shit show 2 of our party didnt even get their mains!!! No one seemed to care and continued to clean tablets half the food was bought out. Then they started serving other diners absolutely unnacceptable.

To make matters worse instead of the management coming over to try and sort out the many issues we had, this poor waitress had to try and come and deal with everything it was clear that no one gave a damn about our tables, they tried to offer us free cocktails i felt this was done very begrudginly too. Again these took so long and we had been in your restaurant for close to 3 hours and 2 of us still had no main course! the poor girl was so upset that she started to cry. In the end we all got so fed up we walked out, only for one of the staff to turn around and have the cheek to say have a nice evening!!!

To say i had to bite my tongue was an understatment… your staffs lack of care ruined the meal and the evening i have never had such terrible customer service in my life, i expect none of this party are charged for this absymal experience.

We actually paid for 3 courses however i imagine it would of been midnight, we would of still been waiting!

If i could rate zero i would one star feels too generous

Great food and service at Lakeside. 10/10 we were very happy!

Delicious food and excellent service by Izzy and Blaise and Hollie!

Love the cocktails. Lovely bar staff

Since the Restaurant in middlebrook Bolton opened we have eaten in the restaurant at least once a month and had several deliveries. Tonight we ordered via Justeat with an expected delivery time of 20 to 25 mins. After 1 hour 40 mins I could see my driver was stationary so called the restaurant, I spoke to a guy who told me it left them an hour earlier and told me it was an issue with the delivery company. He did say he would contact them himself too and I never heard from him again. Food turned up ice cold 30 minutes later so 90 mins after leaving a restaurant for a 4 minute journey. He did explain the roads were gridlocked around the area which I would appreciate if they actually amended delivery times or turned off deliveries if they can't delivery hot food. So whilst they can't be blamed for traffic, they can be for both service and allowing orders they couldn't have delivered in time. It's a restaurant we won't visit again.

Centre Parcs -Tammy, Isobel, Sam the robot and all the team! Fantastic attention and we certainly enjoyed the extra birthday singalong ❤️

Food and drinks we’d served promptly even though the restaurant was very busy (food delicious too!)