Dis-loyalty レビュー 232

Dis-loyalty からの回答

4日前

Hey Melanie, many thanks for your kind review.

We’re so happy to hear that Lucy was able to step in and help so quickly when you experienced technical issues during your booking and she’ll be truly pleased to know her support made a real difference to your experience.

It’s great to know everything was smooth from there and that you’re now looking forward to your stay at Mama Shelter Marseille.

We hope you have an amazing time in Marseille, and we’d love to welcome you back again soon at any of our 100+ Dis-loyalty hotels :)

Dis-loyalty からの回答

4日前

Hey Dania, thank you so much for your review.

We’re truly sorry to hear you were going through a challenging personal time, but incredibly grateful that Indira was able to support you with the care, understanding, and flexibility you needed. She’ll be genuinely moved to read your words. This is exactly the kind of human connection we strive for in everything we do.

We really appreciate you recommending us for both the value and the people behind it and we’d love to welcome you back in the future :)

Dis-loyalty からの回答

2026年4月16日

Hey Georgios, thank you so much for your review.

We’re delighted to hear you enjoyed the vibe, location, and service at The Hoxton, Dublin, and it feels even better with your Dis-loyalty discount :) It’s especially great to know that Sorcha made your stay extra special and we’ll be sure to pass along your kind words to her.

We hope to welcome you back again soon at any of the 100+ hotels included in your Dis-loyalty membership!

Dis-loyalty からの回答

2026年4月16日

Hey Meess, thanks for taking the time to share your review.

We’re over the moon to hear you’re enjoying the 50% off at new openings, it’s definitely one of our favourite perks too ;)

We’re also really pleased that our Membership Services team could help with your reservation change and make things a bit smoother for you.

We can’t wait to welcome you soon and hope you continue making the most of your membership benefits!

Dis-loyalty からの回答

2026年4月16日

Hey Ann-Marie, thank you for sharing your experience.

We're really happy to hear that your Dis-loyalty membership has helped you to find comfy spots to work from across London. That's exactly the kind of experience we love creating for our Members!

We feel lucky to have you and hope you continue enjoying all the benefits and perks :)

Dis-loyalty からの回答

2026年4月16日

Hey Hannah, thank you for taking the time to share your experience.

We’re sorry to hear that the 12-month commitment didn’t come across clearly. We always aim to be as transparent as possible and we really appreciate you highlighting this and will keep working to improve how we communicate it.

We’re really glad Frankie was able to step in and assist with your cancellation quickly, and we’ll be sure to pass along your kind words.

We hope to welcome you back again in the future.

Dis-loyalty からの回答

2026年4月10日

Hi Luiz, thank you for taking the time to share your experience with us.

We’re sorry to hear that your membership cancellation request wasn’t processed. We’ll be in touch shortly to resolve this and ensure everything is put right.

We appreciate your understanding.

Dis-loyalty からの回答

2026年4月7日

Hey Gaila, thanks for taking the time to share your experience.

We’re absolutely delighted to hear that you’re enjoying your Dis-loyalty membership and making the most of all the perks. It truly means a lot to us!

Thank you for joining us on board :)

Dis-loyalty からの回答

2026年4月7日

Hey Mary, thank you for sharing your feedback.

We’re so glad to hear you are enjoying your Dis-loyalty discounts, and the free coffee is always a win! It’s fantastic to know the perks are hitting the mark :)

We hope you continue to make the most of it!

Dis-loyalty からの回答

2026年4月7日

Hey Lee, thank you for your kind words and taking the time to share your experience.

We are delighted to hear that you are enjoying your Dis-loyalty stays, it really means a lot to us. We can’t wait to welcome you back again very soon, with your guaranteed discounts making your next stay even better!

Where will your membership take you next? ;)

Dis-loyalty からの回答

2026年4月7日

Hi Mohamed, thank you for your feedback and honesty.

We’re sorry to hear that your experience with Dis-loyalty hasn’t met your expectations. That’s certainly not what we aim for, and we’d really value the opportunity to understand what didn’t work for you.

We’d love to learn how we can improve and make the experience better for you at hello@dis-loyalty.com.

Dis-loyalty からの回答

2026年4月7日

Hi Nevada, thank you for taking the time to share your valuable feedback.

We’re thrilled to hear you had such a fantastic stay previously, and even more excited that you’ve got another one coming up, how exciting! We can’t wait to welcome you both back and make your next experience just as memorable, with your Dis-loyalty discount making it even sweeter.

We also really appreciate your honest feedback on our emails. It’s incredibly helpful, and we’ll be sure to pass it on to the right team to help us strike the right balance.

See you very soon :)

Dis-loyalty からの回答

2026年4月7日

Hey Ava, thanks for taking the time to share your feedback.

We’re thrilled to hear you’re enjoying Dis-loyalty and that the membership has been easy to use with benefits that hit the mark, that’s exactly what we aim for. We really appreciate you being part of it and hope you continue to make the most of all the perks.

Here’s to many more discounts ahead!

Dis-loyalty からの回答

2026年4月7日

Hi Stefan, many thanks for your honest feedback.

We’re really sorry to hear about the trouble you’ve had logging in, and we completely understand how frustrating this must be.

Our goal is to get this resolved for you as quickly as possible so you can fully enjoy your Dis-loyalty benefits without any hassle. Our team is available at hello@dis-loyalty.com, and we’ll also be reaching out to you directly very soon.

Thank you for your patience.

Dis-loyalty からの回答

2026年4月7日

Hi FH, thank you for sharing your experience.

We’re very sorry to hear that there was any misunderstanding about your membership and its cancellation policy and this is not the experience we want for our Members.

We’d really appreciate the opportunity to discuss this further and make things right. Please reach out to us at hello@dis-loyalty.com, our team is available seven days a week and ready to assist.

Dis-loyalty からの回答

2026年4月7日

Hey Etienne, thank you for sharing your experience.

We’re thrilled to hear you’ve been enjoying the perks of your Dis-loyalty membership, especially being able to grab a coffee and work from our welcoming lobbies.

We also really appreciate your understanding regarding the annual contract, and we’re glad Laeticia from our team was able to help make things right for you.

We hope to welcome you back again very soon :)

Dis-loyalty からの回答

2026年3月23日

Hey John, thanks for taking the time to share your experience.

We’re sorry to hear the app and payment process didn’t go as smoothly as expected, but we’re absolutely delighted that Cindi and Laeticia were able to step in and turn things around for you, and we’ll be sure to pass on your rockstar shoutout to them.

Our team is always working behind the scenes to improve the app experience and we appreciate your feedback so keep it coming!

Thanks for being part of Dis-loyalty, and we hope you have an amazing time in Florence (and many more destinations) :)

Dis-loyalty からの回答

2026年3月23日

Hey Beverly, thanks for tyour kind words.

We’re delighted to hear that Cindi provided you with such exceptional and efficient support. That’s exactly what we strive for at Dis-loyalty!

Thanks for being with us, and we look forward to seeing where your membership takes you next ;)